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Forward Deployed Engineer
Location
Texas
Posted
22 hours ago
Salary
0
Seniority
Mid Level
Job Description
Forward Deployed Engineer
Praetorian
• Own technical requests end-to-end — integration setup, error troubleshooting, root-cause diagnosis — for the Praetorian Guard Platform, our unified Continuous Threat Exposure Management service spanning attack surface management, vulnerability management, breach and attack simulation, continuous penetration testing, and exploit intelligence. • Make customers self-sufficient. Build the documentation, video walkthroughs, and self-serve tools that deflect the next ten tickets, fix bad docs the same day, and use AI tooling to operate beyond what one person could handle manually. • Turn recurring friction into well-formed product feedback. Know when the answer is "no, here's the workaround" versus "yes, this belongs on the roadmap," and back every recommendation with evidence rather than requests relayed verbatim. • For simple changes — error message clarity, small UI papercuts — ship the PR yourself. Hand off larger problems to engineering with your diagnosis and reproduction steps attached.
Job Requirements
- A Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent hands-on experience, plus 2–5 years in a customer-facing technical role such as solutions engineering, customer success engineering, or security operations.
- You handle people as well as you handle systems. You are credible and unflustered in front of a skeptical CISO, with writing clear enough to become documentation the moment you hit send.
- You diagnose unfamiliar systems to root cause — auth, permissions, network, data — and verify out-of-band with tools like curl, dig, and nmap.
- You navigate a production codebase, scope a small change safely, and ship a reviewed PR.
- You'd rather make ten customers self-sufficient than answer the same question ten times, and you treat every repeated question as a defect in the self-help surface.
- You distinguish what one customer wants from what the customer base needs, and you back product feedback with evidence.
- You use AI agents and automation to operate at a scale one person couldn't reach manually, without sacrificing accuracy or judgment.
- Working knowledge of attack surface management, vulnerability management, or offensive security — enough to speak credibly about why a finding matters.
Benefits
- Elite Talent: Work alongside the top 1% of the industry—composed exclusively of high performers who raise the bar.
- Our DNA: We are defined by action, grit, and uncompromising transparency. We move fast, take on hard problems, and choose clarity over comfort—because that’s how meaningful work gets done.
- Impact: Your work directly protects the world's most critical organizations.
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