Role Description This position provides supervision for Tier 1 support for NASA IT services including but not limited to desktop, mobile devices, networks, and password resets. Documents all support activity in ServiceNow tracking system. - The Team Lead performs Tier 1 activities such as receiving, comprehending, and responding to routine technical informational inquiries and service requests through various communication technologies. - Assists Tier 1 ESD representatives to respond to escalated and more complex inquiries on a broader scope of topics related to technical help desk topics. - Highly focused position which relies on experience and knowledge base to assist Tier 1 ESD CSR’s in their welfare, job performance, and adherence to company policies. - Receives inquiries via telephone, email, or hard copy requesting records, status, processing information, accountability, and any other guidance regarding the functions of the project. Qualifications - High school Diploma/GED required. - At least one year of customer service experience needed. - Experience as a Tier 1 ESD representative. Requirements - Eligibility to apply for and obtain NASA Position of Trust designation. - Employment is contingent upon InspiriTec’s compliance with the Javits Wagner O’ Day Act (JWOD) including its provisions for the employment for persons with disabilities. Company Description

Role Description - Design and implement Micro Service Architecture JEE software applications. - Full stack development building highly scalable web and batch applications. - Participate in Agile development methodologies and ceremonies. - Develop Back-end applications using Java frameworks like Spring Boot, Core Java, JDBC, SQL, RESTful APIs, Microservices, etc. - Develop Front-end applications, where needed, utilizing REACT JavaScript frameworks, HTML, CSS, etc. - Use modern software engineering tools including Eclipse, Rational Application Developer (RAD), and Atlassian Suites for the design, development, and testing of software. Qualifications - Bachelor’s degree in computer science or related field (4 years’ experience in lieu of degree). - 8 years total IT experience primarily as Full-Stack Java Developer. - 3+ years of strong hands-on experience as a Backend Java Developer. Requirements - Design, develop, and maintain robust web applications using Java for backend and JavaScript, HTML, CSS for frontend development. - Implement server-side logic, database integration, and ensure seamless data flow between backend and frontend. - Develop and maintain RESTful APIs and web services using Java and related frameworks (e.g., Spring, Hibernate). - Ensure secure and efficient data management and integration with databases such as MySQL, PostgreSQL, MongoDB, etc. - Implement client-side validation, event handling, and dynamic content update functionalities. - Write and execute unit tests, integration tests, and end-to-end tests to ensure software quality and reliability. - Debug and resolve application issues and performance bottlenecks. - System development methodologies including Agile. - Experience working in a team-oriented, collaborative environment. - Strong attention to detail and follow-through skills. - Excellent written and verbal communication skills. Benefits - Medical - Dental - Vision - Basic Life - Health Saving Account - 401K matching - Three weeks of PTO/Sick - 11 Paid Holidays - Pre-Approved Online Training

• Take responsibility over designing, coding, testing and deploying PHP-based applications. • Collaborate with cross-functional teams to define project scope, architecture and delivery timelines • Conduct code reviews and enforce coding standards and best practices. • Troubleshoot, debug and optimize applications for performance and scalability. • Maintain code integrity and organization that delivers real business value.

• Work with CI&T to support a financial services client; • Develop backend components; • Design, develop, and maintain high-quality, high-performance microservices; • Actively participate in all phases of the software development lifecycle, including technical refinement, development, testing, and deployment; • Collaborate with the team to propose and implement technical solutions aligned with business requirements; • Participate in code reviews, ensuring quality and adherence to best practices; • Work collaboratively with teammates and clients, promoting a productive and harmonious environment; • Maintain clear and efficient communication with all team members, facilitating information exchange and alignment of objectives.