• Help manage and facilitate the end-to-end deal process, from opportunity creation to deal closure • Act as a point of contact for the sales team for all deal-related inquiries and approvals • Develop in-depth knowledge of Keeper’s licensing and pricing models to provide deal structuring and quoting sales support • Analyze and structure deals to align with company pricing strategies and profitability goals • Help manage the day-to-day deal approval process, connect with sales as needed, ensuring the accuracy of deal submission at all levels • Work closely with sales, finance, and legal teams as required to support transactional needs • Provide ongoing training and guidance to the sales team on deal desk processes, pricing guidelines, and policy education • Communicate effectively across the organization and at all cross-functional team levels • Conduct detailed analysis of deals, including profitability, discounting trends, and deal velocity • Analyze pipeline data to identify trends, insights, and areas of opportunity in the Quote to Cash Cycle that can be used to improve deal performance • Implement best practices and standard operating procedures to enhance efficiency and accuracy • Work in a highly productive environment with minimal oversight, setting priorities and goals to drive fulfillment

• Works closely with customer application subject matter experts to design and document requirements for data conversion projects • Acts as the technical lead for data conversions and performs business analysis and workflow review with business owners, clinical subject matter experts, and application analysts to capture business and technical requirements • Reads, comprehends, and creates technical specifications, technical documentation, and other project documentation • Creates and maintains internal process documentation that reflects best practices for data conversion • Works closely with Data Automation Developers and Data Conversion Implementation Specialists to develop, train, maintain, and utilize automated validation methods • Shares and takes an active role in designing new methods to enhance data conversion process efficiency in cooperation with Data Integration Manager and Director of Data Integration • Demonstrates strong analysis and problem-solving acumen in collaboration with teammates and external resources • Performs project-related activities as assigned by Data Integration Manager that include SQL data modeling, creating conversion deliverables that meet vendor ingestion specifications as well as thorough validation of output prior to delivery • Effectively understands and uses interface engines as required • Provides ongoing technical guidance and assistance to Data Integration team members working conversion projects in accordance with priority set by the Data Integration Manager or Director of Data Integration • Works closely with the team to troubleshoot issues and strategize potential solutions for roadblocks encountered • Leverages experience in conducting timeline estimations for daily communication with Data Integration Manager and external resources • Clearly communicates escalations around off-track project work to the Data Integration Manager in a timely fashion • Monitors all projects and work assignments in progress and provides daily status reports to the Data Integration Manager via stand-up meetings, emails and Clarizen updates • Takes ownership for ensuring timely project task completion while working to increase quality of deliverables for data conversion • Willing to work flexible hours as needed to support data conversion activities, answer questions and ensure successful ingestion of data into go-forward platform • Establishes and maintains standards for quality, efficiency, and timeliness in collaboration with the Data Integration Manager • Always provides excellent customer service; Communicates with customers and other staff members in a courteous, responsive, and helpful manner;

• Provides routine support and maintenance support to current production, and non-production, applications as assigned • Identifies, analyzes, and resolves data and system issues of advanced complexity • Gathers requirements, develops specifications, prepares, and reviews documentation • Develops, validates, and executes comprehensive test plans • Communicates effectively, negotiates changes, and assists in prioritization of tasks with client • May be considered the Subject Matter Expert in their area of application or domain • Provide knowledge transfer and mentoring to team members as necessary • Understands and complies with all enterprise and IS departmental information security policies, procedures, and standards • Works with key project team members to define requirements, design the functional solution, identify and resolve project issues, and ensure the IT solution meets requirements • Builds positive relationships with business operations, IT&S leadership, and vendors • Documents requirements defines scope and objectives, and formulates systems to parallel overall business strategies

• Provides routine support and maintenance support to current production, and non-production, applications as assigned • Identifies, analyzes, and resolves data and system issues of advanced complexity • Gathers requirements, develops specifications, prepares, and reviews documentation • Develops, validates, and executes comprehensive test plans • Communicates effectively, negotiates changes, and assists in prioritization of tasks with client • May be considered the Subject Matter Expert in their area of application or domain • Provide knowledge transfer and mentoring to team members as necessary • Understands and complies with all enterprise and IS departmental information security policies, procedures, and standards • Works with key project team members to define requirements, design the functional solution, identify and resolve project issues, and ensure the IT solution meets requirements • Builds positive relationships with business operations, IT&S leadership, and vendors • Documents requirements defines scope and objectives, and formulates systems to parallel overall business strategies