Role Description - Design and implement ITIL processes in SysAid ITSM Tool (Incident, Change, Problem, Service Request, Knowledge, Configuration). - Hands-on experience with SysAid ITSM tool. - Knowledge of whole IT Service Management processes (Incident, Change, Problem, Service Request, Knowledge, Configuration) with strong understanding of ITIL framework. - Lead end-to-end implementation of SysAid ITSM solutions. - Configure modules in SysAid such as: - Incident Management - Service Requests - Problem & Change Management - Knowledge Management - Configuration Management - Integrate SysAid with: - Email systems - Network, database, and monitoring tools - Support CMDB setup and configuration. - Provide post-implementation support and enhancements. - Create documentation and knowledge base content. - Develop dashboards, reports, and KPIs. - Analyse service performance and recommend improvements. - Drive automation and process optimisation. Company Description At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

Role Description Required Experience: - 8-10 years in retail/e-commerce/ERP consulting, with 5+ years hands-on in D365 Commerce, F&O integration, and 3+ full-lifecycle implementations. - Delivered omnichannel projects for USA/India clients, including POS rollouts, headless e-commerce, and B2B portals with localization. - Experience in Agile delivery, global teams, and high-volume transaction environments. Skills and Qualifications: - Bachelor's/Master's in Business, IT, or related fields. - Microsoft certifications (MB-340 Commerce, MB-300, MB-310) a plus! - Expertise in D365 Commerce configuration, F&O linkages (sales/inventory/finance), and tools like Commerce HQ, Fabric, Power BI for retail analytics. - Strong process knowledge: order-to-cash, promotions, warranties, call center order capture. - Excellent communication for cross-functional workshops and documentation in global contexts. Behavioral Competencies: - Business-savvy innovator prioritizing OOTB over custom dev for scalable Commerce solutions. - Collaborative leader thriving in distributed USA/India teams with customer-centric focus. Qualifications - Bachelor's/Master's in Business, IT, or related fields. - Microsoft certifications (MB-340 Commerce, MB-300, MB-310) a plus! - Expertise in D365 Commerce configuration, F&O linkages (sales/inventory/finance), and tools like Commerce HQ, Fabric, Power BI for retail analytics. - Strong process knowledge: order-to-cash, promotions, warranties, call center order capture. - Excellent communication for cross-functional workshops and documentation in global contexts. Requirements - 8-10 years in retail/e-commerce/ERP consulting, with 5+ years hands-on in D365 Commerce, F&O integration, and 3+ full-lifecycle implementations. - Delivered omnichannel projects for USA/India clients, including POS rollouts, headless e-commerce, and B2B portals with localization. - Experience in Agile delivery, global teams, and high-volume transaction environments. Company Description We provide Recruitment and Staffing services to many industries and domain through our innovative and customized solutions and passionate commitment to research. Ability to understand the hiring strategies, availability of talent and compensation benchmarking makes us proud hiring partner for various industries. We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of industry trends and technologies.

Role Description We are seeking organized, service-oriented individuals to join our remote team as Client Booking Consultants. In this role, you'll assist clients with researching travel options, coordinating reservations, and ensuring every detail of the booking process is handled accurately and efficiently. This position is ideal for individuals who enjoy helping others, staying organized, and providing exceptional customer support while working remotely. - Assist clients with planning and coordinating travel arrangements based on their preferences and goals - Research and compare travel options using approved booking platforms and resources - Coordinate reservations and verify that booking details are complete and accurate - Provide helpful recommendations while considering client budgets and travel preferences - Respond to client inquiries professionally through email, phone, and messaging channels - Support itinerary updates, modifications, and travel-related requests - Maintain organized records and accurate documentation of client interactions and reservations - Participate in ongoing training, team meetings, and professional development opportunities Qualifications - Strong communication and customer service skills - Excellent attention to detail and organizational abilities - Comfortable working independently and managing tasks remotely - Basic computer proficiency and reliable internet access - Must be at least 18 years of age - Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, or Spain Benefits - Fully remote work environment - Flexible scheduling options - Comprehensive training and onboarding - Ongoing mentorship and support - Access to incentive programs and travel-related perks - Collaborative and supportive team culture - Opportunities for professional growth

Role Description We are sharing a specialised part-time consulting opportunity for hedge fund professionals experienced in long/short equity strategies, financial modeling, investment research, earnings analysis, market assessment, and structured investment memo development. This role supports current and upcoming remote consulting opportunities focused on hedge fund research, long/short equity analysis, financial model review, earnings prediction, market and TAM assessment, investment summary evaluation, and high-quality project execution. Selected professionals will apply their hedge fund experience to review investment scenarios, evaluate analytical outputs, synthesize company and market materials, and provide structured feedback based on real-world public markets workflows. Key Responsibilities - Long/Short Equity Research - Review investment scenarios involving long/short equity strategies, public company analysis, and market positioning. - Evaluate investment theses, catalysts, risk/reward framing, valuation logic, and supporting research quality. - Assess whether investment recommendations are clear, commercially sound, evidence-based, and aligned with hedge fund decision-making. - Identify gaps in analysis, unsupported assumptions, unclear conclusions, or areas requiring stronger investment reasoning. - Financial Modeling & Earnings Analysis - Review or develop financial models, earnings forecasts, investment summaries, and company analysis materials. - Evaluate model assumptions, revenue drivers, margin expectations, valuation outputs, and scenario analysis. - Support review of earnings predictions, estimate revisions, company performance analysis, and sector-specific drivers. - Assess whether financial outputs are accurate, complete, and useful for investment decision support. - Market Research & Investment Memo Review - Conduct or review market sizing, TAM analysis, competitive positioning, sector research, and industry analysis. - Review investment memos, research summaries, company profiles, and analysis documents. - Synthesize public company, market, and financial information into clear written recommendations or structured review outputs. - Prepare clear feedback based on hedge fund judgment and structured evaluation criteria. Qualifications - At least 2 years of experience at a hedge fund, asset manager, investment platform, equity research team, investment bank, or comparable finance environment. - Direct experience with long/short equity strategies. - Strong experience with financial modeling, investment research, market sizing, earnings analysis, or investment memo development. - Strong analytical judgment and written communication skills. - Comfort working independently with complex, ambiguous, or fast-moving company and market materials. - Strong judgment when evaluating investment logic, earnings drivers, valuation assumptions, and market risks. - Ability to work independently in a remote, project-based environment. Educational Background - A degree in finance, economics, accounting, business, mathematics, engineering, or a related analytical field is helpful. - Professional experience in hedge funds, asset management, equity research, investment banking, private equity, or public markets investing is highly relevant. - Equivalent practical experience with public company research, financial modeling, earnings analysis, valuation, or investment memo writing may also be valuable. Nice to Have - Experience with long/short equity research, sector coverage, earnings modeling, estimate revisions, valuation, or catalyst analysis. - Familiarity with SEC filings, earnings calls, investor presentations, financial statements, public market data, and company disclosures. - Experience using tools such as Bloomberg, FactSet, Capital IQ, Refinitiv, or comparable financial research platforms. - Ability to commit at least 10 hours per week depending on project availability and scope. - Strong attention to detail in financial modeling, investment research, earnings analysis, and public market materials. Why This Opportunity - Apply hedge fund and long/short equity experience to structured remote project work. - Contribute to high-quality investment research, financial model review, and earnings analysis workflows. - Work on flexible assignments aligned with your public markets, modeling, and investment judgment background. - Use your market judgment in a focused, detail-oriented review environment. - Remote structure with competitive hourly compensation. Contract Details - Independent contractor role. - Fully remote with flexible scheduling. - Eligible professionals may be based in Australia, Austria, Belgium, Canada, France, Germany, Liechtenstein, Luxembourg, Monaco, the Netherlands, Switzerland, the United Kingdom, or the United States depending on project needs. - Expected commitment of at least 10 hours per week depending on project availability. - Minimum four-week engagement depending on project scope, with potential extension or rotation to similar future opportunities. - Competitive rates up to $180 per hour depending on expertise and project scope. - Weekly payments via Stripe or Wise. - Projects may be extended, shortened, or adjusted depending on scope and performance. - Work will not involve access to confidential or proprietary information from any employer, client, or institution.