Role Description ASESOR(A) DE RETENCIONES CLARO PERÚ – CAMPAÑA CONTACTADOS - Gestión 100% Remota (Lima, Callao y Provincias) - Planilla completa desde el primer día - Capacitación virtual pagada (S/390) - Bono de internet mensual (S/70) - Ingreso inmediato bajo contrato FUNCIÓN PRINCIPAL: Contactar a clientes de Claro que desean cambiarse a otro operador, brindándoles beneficios y alternativas para lograr su permanencia en la compañía. HORARIO: Lunes a Domingo, 1 día de descanso rotativo, Rango horario Full Time: Mediodía a 10:00 p.m. CAPACITACIÓN VIRTUAL PAGADA: - Modalidad virtual - Horario: Lunes a sábado de 12:00 p.m. a 8:00 p.m. - Pago total de capacitación: S/390 Qualifications - PC o Laptop propia - Windows 11 o superior - Mínimo 8 GB de RAM - Internet cableado estable Benefits - Planilla completa desde el primer día - Pagos puntuales - Línea de carrera - Excelente clima laboral - Incentivos y concursos - Convenios corporativos - Campañas de salud y soporte psicológico gratuito Requirements - Sueldo básico: S/1130 - Bono de productividad: Hasta S/300 - Bono de bienvenida: S/100 - Bono de permanencia: S/200 - Bono de internet: S/70

Role Description We are seeking a proactive and detail-oriented E-Commerce Fulfillment & Customer Service Specialist to join the team. The role is responsible for managing day-to-day fulfillment operations and ensuring excellent customer support. The ideal candidate is independent, organized, and capable of handling multiple responsibilities while supporting the team in achieving operational goals. Key Responsibilities - Manage order fulfillment operations including coordination with warehouses, shipping carriers (UPS, FedEx), and tracking deliveries. - Handle e-commerce customer service inquiries, including order issues, returns, and claims with shipping carriers. - Support wholesale and B2B client shipments, ensuring timely and accurate deliveries. - Collaborate with the operations team to optimize processes and improve efficiency. - Identify potential issues proactively and resolve them independently to maintain smooth workflow. - Maintain high standards of data accuracy in order management systems. - Assist in implementing new tools or platforms to enhance e-commerce operations and customer experience. Qualifications - Proven experience in e-commerce fulfillment and customer service roles. - Strong organizational and multitasking skills; able to wear multiple hats in a dynamic environment. - Comfortable taking initiative and working independently with minimal supervision. - Familiarity with Shopify, warehouse management systems, and shipping logistics is a plus. - A team player who can contribute to process improvements and operational efficiency. Requirements - Full-time, EST hours, Remote. Benefits - Competitive compensation package, including Maxicare HMO after three months probationary period.

Role Description As a CRM Technical Ops Specialist, you’ll play a critical role in helping Zip deliver timely, personalized, and high-performing customer communications across email, push, SMS, and other lifecycle marketing channels. This role combines technical campaign execution, operational rigor, customer insights, and experimentation to help improve engagement and lifecycle performance at scale. - Build and execute CRM campaigns across email, push, SMS, and lifecycle channels to support customer engagement and retention goals. - Execute end-to-end campaign operations including audience segmentation, setup, QA, deployment, monitoring, and reporting. - Develop data-driven audience targeting strategies using customer insights, behavioral data, and lifecycle engagement trends. - Partner cross-functionally with Marketing, Product, Data, and CRM stakeholders to translate campaign goals into scalable execution plans. - Optimize campaign performance through A/B testing, personalization strategies, device optimization, and engagement analysis. - Leverage AI-driven tools and experimentation to improve segmentation, targeting, workflow efficiency, and campaign performance. - Analyze campaign results and operational metrics to identify opportunities for continuous improvement across the CRM program. - Support CRM operational processes including journey management, business rules, campaign troubleshooting, and workflow documentation. - Manage customer data integrations and campaign dependencies to ensure accurate targeting, personalization, and delivery across platforms. - Stay current on CRM, Martech, and AI-enabled marketing best practices to help evolve Zip’s lifecycle marketing capabilities over time. Qualifications - 1–2+ years of experience in CRM, lifecycle marketing, digital campaign operations, or marketing automation roles. - Hands-on experience using CRM or marketing automation platforms such as Braze, Salesforce Marketing Cloud, Adobe Marketing Cloud, Pardot, Marketo, Cheetah, or similar tools. - Experience executing campaigns across channels including email, push notifications, SMS, or in-app messaging. - Familiarity with customer segmentation, targeting strategies, audience management, and lifecycle marketing principles. - Strong analytical and problem-solving skills with experience using campaign reporting, attribution, A/B testing, and engagement metrics to drive decisions. - Experience leveraging AI tools or automation workflows to support campaign execution, personalization, reporting, or operational efficiency. - High attention to detail with the ability to manage multiple campaigns, timelines, and priorities in a fast-paced environment. - Curiosity and a continuous improvement mindset with a strong interest in learning new tools, technologies, and marketing strategies. - Ability to collaborate effectively across technical and non-technical stakeholder groups to drive campaign execution and operational success. - Bachelor’s degree or equivalent practical experience in Marketing, Communications, Business, Analytics, or a related field preferred. Benefits - Flexible working culture. - Incentive programs. - Unlimited PTO. - Generous paid parental leave. - Leading family support policies. - Company-sponsored 401k match. - Learning and wellness subscription stipend. - Beautiful Union Square office with a casual dress code. - Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices available.

Financial Analyst 9-12; Financial Specialist 13 Location: Lansing United States Salary $25.85 - $47.75 Hourly Location Lansing, MI Job Type Permanent Full Time Remote Employment Flexible/Hybrid Job Number 0701-26-12-10MFM Department Technology, Management and Budget Bargaining Unit Job Description About DTMB: The Department of Technology, Management and Budget supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems. About this position: This position provides financial support and analysis for technology programs within the Chief Technology Officer Division. Depending on the classification level, responsibilities range from assisting with basic budget preparation and monitoring to serving as a recognized resource for budget development, financial reporting, rate analysis, cost allocation, and business case evaluations. The role contributes to oversight of significant statewide technology spending and may support financial components of request for proposal (RFP) processes. Across all levels, the position reviews personnel and purchasing requests, analyzes expenditures and revenues, and helps identify and communicate budget issues. Higher levels provide more advanced analytical support, develop rates, lead complex financial reviews, and present recommendations to program managers and leadership. Strong communication, customer service, and collaboration skills are essential for working with program staff, agency budget offices, and other stakeholders View the position descriptions here: Financial Analyst 9-P11 Financial Analyst 12 Financial Specialist 13 Additional Requirements and Information Please attach your cover letter, resume, and OFFICIAL transcript to your application. Failure to do so will result in your application not being considered. An official transcript must bear the college/university certification (e.g., seal, logo, watermark, and /or letterhead), Registrar's signature, and date. A transcript with these requirements, with the stamp "Issued to Student" is accepted as an official transcript. Unofficial transcripts will NOT be accepted. An unofficial transcript is: (1) an internet copy printed from the college/university student web account; (2) a transcript stamped with "Student Copy," and (3) a transcript that is labeled as 'Unofficial." The official transcript must be scanned and attached to the electronic NEOGOV Civil Service application with one of the following file extensions: pdf, doc, docx, txt, or rft. Degree certificates are not accepted. When attaching transcripts, please name the college/university for each transcript attached. Position Location: This position is located in Lansing, MI. This position may work a hybrid (remote/office) schedule with 2 days required in the office per week. Selected candidates who have been approved to work a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview. In accordance with federal law, all new employees must provide proof of eligibility to work in the United States within three business days of beginning employment. DTMB Human Resources uses E-Verify in conjunction with the federal I-9 form to verify authorization of employment. DTMB does not participate in STEM-OPT. Required Education and Experience Education Possession of a bachelor's degree or higher in any major with at least 12 semester (18 term) credits in one or a combination of the following: accounting, finance, or economics. Experience Financial Analyst 9 No specific type or amount is required. Financial Analyst 10 One year of professional experience providing a systematic review, analysis, interpretation, and/or evaluation of budgets, mortgages, loans, or other financial data, equivalent to a Financial Analyst 9, Accountant 9, or Auditor 9. Financial Analyst P11 Two years of professional experience providing a systematic review, analysis, interpretation, and/or evaluation of budgets, mortgages, loans, or other financial data, equivalent to a Financial Analyst, including one year equivalent to a Financial Analyst 10, Accountant 10, or Auditor 10. Financial Analyst 12 Three years of professional experience providing a systematic review, analysis, interpretation, and/or evaluation of budgets, mortgages, loans, or other financial data, equivalent to a Financial Analyst, including one year equivalent to a Financial Analyst P11, Accountant P11, or Auditor P11. Financial Specialist 13 Four years of professional experience equivalent to a Financial Analyst; including two years equivalent to a Financial Analyst P11, Accountant P11, or Auditor P11 or one year equivalent to a Financial Analyst 12, Accountant 12, or Auditor 12. Alternate Education and Experience Possession of a Certificate in Public Accounting (CPA) may be substituted for one year of Financial Analyst P11 experience. The "Salary" listed above is a range that reflects the minimum rate at the entry (9) level through the maximum rate at the specialist (13) level. Based on education and experience, candidates will be reviewed to determine what level they are qualified for. Accommodations If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy. State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award. More details on benefits for our new hires are below: Rewarding Work: State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or support other state agencies through our fiscal, IT, and HR systems. Insurance Benefits: The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees' annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. Retirement Programs: The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Vacation and Sick Leave: Eligible full-time employees receive between 15 and 35 personal days and 13 sick days per year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions. Paid Parental Leave: Eligible employees can take 12 weeks of paid leave immediately after a birth or adoption to allow needed time together at home with a new child. Paid Holidays: Eligible employees receive 13 or 14 paid holidays each year including New Year's Eve and Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day. Bonus Programs: Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums. Military Pay Differential: Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual. Tax-Advantaged Programs: In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income. Student Loan Forgiveness: Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information to help determine if you could qualify is available from the U.S. Department of Education. Tuition Reduction: Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan. Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs. Alternative and Remote Work Schedules: Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.