Lisa Russel logo
Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Member Services Representative

Location

Worldwide

Posted

4 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Member Services Representative

Lisa Russel

Role Description Are you ready to move beyond individual production and step into a leadership role where you can build a team, drive results, and create long-term income growth? At AO, we don’t just offer a job—we provide a platform for driven professionals to lead, mentor, and scale a high-performing remote team with full support and proven systems. What You’ll Do - Lead, coach, and develop a team of remote sales professionals - Drive production through accountability, mentorship, and strategy - Build strong client relationships while supporting team success - Track performance metrics and continuously improve results - Leverage virtual tools to manage and scale operations Qualifications - Experienced in sales with a desire to lead and grow a team - Competitive, self-driven, and goal-oriented - Strong communicator with natural leadership ability - Adaptable and solution-focused in a fast-paced environment - Comfortable working remotely using digital platforms Benefits - Fully Remote – Total Flexibility - No Cold Calling – Qualified Leads Provided - Leadership Development That Scales - Performance-Based Growth - Winning Culture The Opportunity This is more than a leadership role—it’s an opportunity to build an organization, create residual income, and grow into senior leadership within a rapidly expanding company. Ready to Step Into Leadership? If you’re ready to lead from the front, grow without limits, and build something meaningful, apply today. Work remotely. Lead confidently. Grow exponentially—with AO.

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Lisa Russel logo

Policy Services Clerk

Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Role Description Are you motivated by growth, energized by helping others, and ready to build a rewarding remote career? AO is seeking driven, people-focused professionals to join our fully remote team as Entry-Level Policy Services Clerks. This opportunity is ideal for individuals who thrive in a performance-driven environment, value flexibility, and are eager to grow professionally through mentorship, training, and leadership development. At AO, we believe success should be recognized, supported, and celebrated. That’s why we provide world-class mentorship, ongoing development, and performance-based advancement opportunities designed to help ambitious individuals thrive. Qualifications - Strong communication, active listening, and problem-solving skills - Adaptability and willingness to learn continuously - Ability to work independently while contributing to a team environment - Strong work ethic, accountability, and self-discipline - Positive attitude and growth-oriented mindset - Professionalism, reliability, and consistency Requirements - Support clients through phone and Zoom communication - Assist with policy services, benefit information, and client support needs - Build strong, long-term client relationships through communication and follow-up - Maintain professionalism and organization in a remote work environment - Participate in ongoing training, mentorship, and leadership development programs - Collaborate within a supportive and growth-focused remote team culture Benefits - 100% Remote Flexibility - World-Class Mentorship & Leadership Support - Weekly Training & Professional Development - Weekly Pay + Performance Bonuses - Performance-Based Incentives & Recognition - Comprehensive Benefits - Industry-Leading Tools & Technology Company Description AO is built on mentorship, flexibility, growth, and purpose. We believe individuals thrive when they are supported professionally, recognized for their efforts, and given opportunities to grow long term. Our culture encourages collaboration, leadership development, and helping individuals create meaningful careers while making a positive impact on working families nationwide.

Worldwide
AIL logo

Client Advisor

AIL

With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.

Full TimeRemoteTeam 5,001-10,000

Role Description Looking for a career that offers long-term growth, flexibility, and meaningful work? AO Globe Life is expanding its remote team and seeking motivated, service-oriented professionals who want to build sustainable careers while making a real impact. Whether you're experienced in sales, customer service, healthcare, education, or transitioning into a new field, you'll receive structured training, mentorship, and the resources needed to succeed in a fully remote environment. What You'll Gain - 100% remote work environment from anywhere in the United States - Flexible scheduling that supports work–life balance - Warm client inquiries provided — no cold calling or prospecting required - Comprehensive training and licensing support - Weekly direct deposit - Monthly and quarterly performance bonuses - Long-term income potential through vested renewals - Union representation through OPEIU Local 277 - Leadership development and advancement opportunities - Recognition programs, conferences, and performance-based travel incentives - Collaborative, growth-focused team culture What You'll Do - Conduct virtual consultations with individuals and families through Zoom - Learn about each client's needs, priorities, and financial protection goals - Educate clients on available life, accident, and supplemental benefit options - Recommend appropriate coverage solutions based on individual circumstances - Guide clients through the enrollment process from application to policy activation - Maintain accurate digital records and ensure compliance with industry regulations and company standards - Provide ongoing client support, including policy reviews, beneficiary updates, and account assistance when needed - Build long-term relationships through consistent communication and exceptional service - Participate in training programs, mentorship opportunities, and professional development sessions Who Thrives in This Role - Goal-driven professionals who value growth and accountability - Strong communicators who enjoy helping others make informed decisions - Self-motivated individuals comfortable working independently - Organized professionals who manage time and priorities effectively - Candidates confident using Zoom and digital communication platforms - Individuals who are coachable and committed to continuous improvement - Customer service, sales, healthcare, education, financial services, or other client-facing experience is helpful but not required Requirements - Authorized to work in the United States - Must be physically located within the United States - Reliable high-speed internet connection - Windows-based laptop or desktop computer with webcam capability - Eligible to obtain a Life & Health Insurance License (licensing support provided) Company Description For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. Our organization is built on service, integrity, mentorship, and long-term relationships, with a strong commitment to supporting both our clients and our team members.

United States
95K - 110K / year
AO Globe Life logo

Benefits Client Advisor

AO Globe Life

AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, leadership development, and long-term career growth.

Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

Role Description AO Globe Life is expanding its remote workforce and seeking motivated professionals who want to help individuals and families across the United States access important supplemental benefit programs. This fully remote opportunity offers meaningful work, professional development, and long-term career growth within a supportive team environment. Whether you’re starting your career or exploring a new direction, this role provides the training, mentorship, and structure needed to succeed while making a real difference. What You’ll Gain - 100% remote work environment from anywhere in the United States - Flexible scheduling designed to support work-life balance - Pre-qualified client consultations provided — no cold outreach required - Comprehensive training and licensing support - Monthly and quarterly performance bonuses - Equity opportunities for qualifying team members - Leadership development and advancement opportunities - Collaborative, mission-driven team culture What You’ll Do - Conduct scheduled virtual consultations with clients through Zoom - Understand client needs and explain available benefit options - Guide individuals and families through the enrollment process - Maintain accurate digital records and follow-up communication - Provide high-quality client support and build lasting relationships - Participate in ongoing training sessions and team meetings Who Thrives in This Role - Strong communicators with a client-focused mindset - Organized professionals who work well independently - Individuals comfortable using video conferencing and digital tools - Candidates motivated by growth and professional development - Customer service or client-facing experience is helpful but not required Requirements - Authorized to work in the United States - Reliable internet connection - Windows-based laptop or desktop computer with webcam Company Description For more than 70 years, AO Globe Life has provided supplemental benefits to working-class families across the United States. The organization proudly partners with unions, credit unions, and veteran organizations to help families access financial protection and peace of mind. With a growing remote-first workforce and a strong culture of mentorship and professional development, AO Globe Life continues to offer meaningful career opportunities for individuals who want to make a real impact. Apply today to begin building a flexible remote career helping families nationwide.

United States
90K - 120K / year
Full TimeRemoteTeam 10,001+H1B Sponsor

• To manage accounts of multiple client service programs or single large national program • To maintain client, client broker and key vendor relationships • Manage program procedures and processes that impact customer satisfaction ensuring consistency in process within the account as well as client retention • Performs client renewal and Client Service Instruction preparation for assigned clients • Coordinates pricing and completes location coding parameters; prepares and distributes stewardship and other reports • Coordinates client invoicing, audits and accounts receivable follow-up for assigned clients • Educates the client on loss data - drivers of cost impacting assigned programs • Coordinate project activity • Acts as primary client contact with focus on maintaining and improving overall customer satisfaction • Identifies issues that impact customer satisfaction • Identifies and solicits cross selling opportunities • Coordinates client contracts • Performs other duties as assigned • Supports the organization's quality program(s)

United States
$75K - $100K / year