Deliver disciplined performance management and analytics, analyze revenue realization and product variance, and support decision-making through data-driven insights and efficient reporting for the Commercial Card and Merchant businesses.

• Lead daily stand-ups, sprint planning, story pointing, sprint reviews, and team retrospectives to foster a culture of continuous improvement with best Agile practices. • Manage multiple concurrent projects, develop comprehensive project plans, defining milestones, align timeline with customers, optimizing resource allocation, and identifying critical paths. • Proactively identify and resolve technical or procedural dependencies and blockers to maintain delivery velocity. • Identify opportunities for internal productivity improvements through tooling, standardizing processes, developing playbook and documentation, automating tests, deployment scripts, productizing custom development, etc. • Ensure all deliverables meet the high safety and reliability standards required for heavy industry environments. • Serve as the primary point of contact for customers, managing expectations and providing transparent progress updates. • Develop deep, trust-based relationships with client-side technical leads and plant managers. • Align cross-functional teams to ensure a unified delivery approach.

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description The Product Manager, Product Strategy & Marketing will be part of our Enterprise Data + AI Product organization and will report into the Product Strategy & Marketing function. In this role, the Product Manager will treat our offerings like a product portfolio; clear names, value propositions, target users, and adoption motions so that leadership, analysts, and business partners can consistently answer: Who we are. What we offer. How it's used. Why it matters. This is a product role where the "product" is our catalog and portfolio experience, and how the enterprise discovers, understands, adopts, and succeeds with our offerings. You will build and run the portfolio go-to-market (GTM) engine: crisp packaging and narratives, reusable enablement materials, structured stakeholder touchpoints (demos/QBRs), and adoption measurement that makes progress visible and measurable. You'll partner closely with Product Managers and Product Operations to ensure a consistent stakeholder experience and clear "how to engage" guidance, while not owning day-to-day ticket/queue execution. This role is ideal for a product manager with strong customer-success instincts (adoption, outcomes, feedback loops) who can translate complex data products into clear packaging, measurable adoption, and a repeatable stakeholder experience. What You Will Own: - A clear, current portfolio narrative (what we offer, who it's for, why it matters) and the core GTM assets that support it - A lightweight adoption measurement approach (signals, simple dashboards/readouts, and insights that drive decisions) - Recurring portfolio touchpoints (demos/QBRs/portfolio readouts) and the materials to make them effective - Voice-of-customer loops and feedback synthesis into portfolio messaging and PM roadmap inputs - "How to engage" guidance and communications that keep stakeholders aligned and reduce friction Responsibilities: - Portfolio Packaging & Product Marketing ( internal GTM ): Own and evolve the enterprise portfolio narrative with product leaders - clear positioning, value propositions, target users, and "what we offer" clarity; create and maintain portfolio packaging assets (one-pagers, master story deck, talk tracks, FAQs, demos/QBR templates). - Adoption & Success Measurement: Define adoption measures for priority products (usage, activation, engagement, qualitative health signals), track trends, and surface friction and decisions needed; partner with analytics to make adoption visible through simple dashboards and recurring readouts. - Voice of the Customer & Business Feedback Loops: Establish and run VoC loops (stakeholder interviews, syntheses, feedback capture) and translate insights into portfolio messaging, enablement updates, and roadmap inputs for product teams. - Stakeholder Touchpoints & Enablement: Lead portfolio-level touchpoints (demos/QBRs/portfolio readouts) and ensure materials are current, consistent, and executive-ready; maintain clear "how to engage" guidance for internal and business partner audiences. - Cross-functional Alignment: Partner with Product Ops and Product Managers to align stakeholder experience and service expectations (e.g., what is in scope vs out of scope, exception paths, escalation triggers), while not running the ticket queue or service desk operations. - Product Catalog & Portfolio Hygiene: Maintain clarity between the exec-facing portfolio and the deeper product catalog so definitions remain crisp and ambiguous "concepts" do not get positioned as products. - Automation & Scale: Identify repeatable portfolio/GTM motions suitable for automation (e.g., knowledge base updates, FAQs, templates, intake guidance, stakeholder updates) and leverage modern AI-assisted tools to scale self-serve workflows over time (tool-agnostic; internal platforms may vary). Qualifications Requirements: - Bachelor's degree or equivalent practical experience. - Demonstrated track record of developing strong relationships with key business partners and technology stakeholders. - 5+ years of experience in product management, product strategy, product marketing/GTM, portfolio/program strategy, customer success for technical products, or similar roles within a product/technology environment. - Strong data fluency: experience defining adoption metrics and interpreting usage/engagement signals to tell a clear story and drive decisions (SQL a plus, not required). - Strong ability to translate complex technical/product landscapes into clear narratives, executive-ready artifacts, and repeatable go-to-market materials. - Excellent communication skills (written and verbal) with the ability to drive alignment across multiple stakeholders in a complex environment. - Strong analytical and problem-solving skills; structured approach to synthesizing feedback into product opportunities and outcomes. - Comfortable navigating ambiguity and operating across cross-functional teams (Product Ops, Product Managers, Engineering, Data, Cyber/Privacy). - Familiarity with common tools (e.g., Jira/Service Desk awareness, SharePoint/Confluence, Airtable/Excel, Slack/Teams, presentation tools). Desired Characteristics: - Experience supporting platform/data products and stakeholder ecosystems with multiple business units. - Strong ownership mindset and follow-through; proactive driver who doesn't require chasing. - Ability to work under pressure and tight deadlines; high integrity and accountability. - Experience leveraging AI-assisted tools (e.g., developer assistants, workflow automation) to scale documentation, enablement, and self-serve workflows. Additional Requirements: - Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $110,000 - $145,000 Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description NBCUniversal's Enterprise Product Team builds products that provide essential capabilities to organizations throughout NBCUniversal. The team leverages deep relationships with our business engagement and engineering counterparts to build cohesive, end-to-end solutions for their clients or users. The product portfolio is aligned around critical NBCU functions such as Content/Title Management, Data & Analytics, Scheduling & Distribution, and Content Sales. As a part of the Product team, you will be responsible for several products in your department. You will be in constant communication with clients on anything product related, including development progress, deliverables, and timelines. You will lead grooming sessions, and execute product demos, and walkthroughs. You are an expert in your area's product features, capabilities, and functionality. You will be a consultant on new multi-product initiatives or programs. You will be a mentor to Product Specialists. Essential Responsibilities - Product Lifecycle Management - Manage the end-to-end life cycle of products, from ideation through delivery and ongoing optimization. - Define and own overall product vision, strategy, and success metrics for key initiatives, including data warehouse and business intelligence platforms. - Roadmap & Backlog Ownership - Develop and maintain feature roadmaps, prioritizing capabilities based on business needs and strategic goals. - Lead grooming sessions to ensure a consistently up-to-date backlog of clearly defined features and user stories. - Fully document product features and capabilities in JIRA, including measurable acceptance criteria. - Stakeholder Engagement & Requirements Gathering - Collaborate across functions (Engineering, Ad Sales, Programming, Operations, Product, Architecture) to capture and analyze requests, define data needs, and align priorities. - Translate complex business requirements into actionable product features and conceptual models. - Technical Collaboration & Solution Design - Partner with architecture and solutions leaders to identify optimal technical solutions that meet client and business needs. - Work closely with engineering teams and vendors to implement automation and workflow optimizations. - Data-Driven Product Development - Perform hands-on data exploration and analysis of large datasets to inform product decisions and enable data-driven features. - Continually leverage business insights and analytics to refine platform strategy and solve high-impact problems. - Quality Assurance & Compliance - Define and execute user acceptance testing for new features and integrations. - Ensure all workflows and vendor deliverables adhere to NBCUniversal standards and industry regulations. - Incident & Change Management - Coordinate resolution of operational issues promptly to minimize disruption. - Manage change requests effectively to maintain stability in live environments. - Reporting & Analytics - Track and report on vendor performance metrics (uptime, error rates, turnaround times). - Provide actionable insights and recommendations to improve service quality and operational efficiency. - Documentation & Governance - Maintain comprehensive documentation for processes, integrations, and SLAs. - Ensure all product and vendor workflows comply with internal standards and regulatory requirements. - All other duties assigned Qualifications REQUIREMENTS: - 2+ years Product management experience in media, gathering client requirements, writing product and/or technical specifications, working with development teams, and managing product roadmaps as well as launches - 2+ years of direct client engagement experience - Bachelor's degree or equivalent experience required. - Minimum 3+ years of relevant work experience in the technology or media industry. - Minimum 2+ years' experience in a role demonstrating strong technical, quantitative, and analytical skills. - 2+ years' experience in a role exhibiting excellent written and oral communications, DESIRED EXPERIENCE: - Experience in Television/Broadcast, Media, Technology, or related field - Experience with Agile methodology - Experience with using Jira or a similar system to track and maintain feature requirements and development progress - Natural problem solver, who is adaptable in a fast-paced environment and is highly collaborative - effective interpersonal skills, project management, and strong formal presentation abilities. - Experience in the SDLC process, with a focus on scoping, iteration planning, user story and acceptance criteria writing, rollout management. - Strong analytical and problem-solving skills - capable of assessing ambiguous situations, evaluating diverse factors, and adapting existing approaches to devise effective solutions. - Proven ability to influence and collaborate with senior stakeholders - including those unfamiliar with the subject matter, by tailoring communication style and providing guidance on challenging issues. - Experience working on problems of diverse scope - requiring sound judgment, interpretation, and decision-making with minimal supervision. ADDITIONAL REQUIREMENTS - Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. - Must have unrestricted employment authorization in the US - Must apply via NBC Universal career site to be considered - Must be 18 years or older - Must be willing to submit to a background investigation This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $95,000 - $115,000 Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.