• Transform Chaos with Structure: Our clients need order-creators. Does the idea of turning ambiguity into clarity excite you? We'll equip you with tools, but you'll need to implement them proactively. • Exemplify Proactive Resourcefulness: While we're here to support you, we expect initiative. Can you find solutions independently, knowing when to seek help strategically? The ability to solve problems without constant executive input is crucial. • Deliver Excellence Consistently: Your background matters less than your ability to perform. Whether you're an EA, operations specialist, or customer service pro, can you maintain high standards for your executive? • Strategic Calendar Management : Master organization skills to prioritize and schedule effectively. • Communication Hub : Streamline inboxes and manage correspondence. • Operational Efficiency : Anticipate needs and act proactively. • Decision Support : Gather and analyze relevant data to support executive decision-making. • Adaptability and Growth : Thrive in a fast-paced, ever-changing remote environment.

• Manage the VP of Operations’ calendar, including scheduling meetings, coordinating recurring check-ins, and protecting focus time • Track action items and follow-ups to ensure commitments are completed and visible • Plan and coordinate team meetings, capture clear notes, and support post-meeting execution • Provide ongoing administrative support, including managing recurring tasks and special projects • Identify opportunities to improve workflows and document processes for clarity and efficiency • Support clear coordination and communication across Client Operations teams when needed • Maintain and improve our internal knowledge system, ensuring documentation is accurate, up to date, and actively used • Maintain and manage internal form systems, including archiving and organization • Create and manage the systems that support recurring quarterly reviews, ensuring clarity and accountability

• Manage the VP of Client Operations’ calendar, including scheduling meetings, coordinating recurring check-ins, and protecting focus time • Track action items and follow-ups to ensure commitments are completed and visible • Plan and coordinate team meetings, capture clear notes, and support post-meeting execution • Provide ongoing administrative support, including managing recurring tasks and special projects • Identify opportunities to improve workflows and document processes for clarity and efficiency • Support clear coordination and communication across Client Operations teams when needed • Maintain and improve our internal knowledge system, ensuring documentation is accurate, up to date, and actively used • Maintain and manage internal form systems, including archiving and organization • Create and manage the systems that support recurring quarterly reviews, ensuring clarity and accountability

Role Description We are seeking a detail-oriented Legal Executive Assistant to support a US-based law firm with daily administrative, financial, and client-facing operations. You will play a critical role in managing the client intake lifecycle and ensuring all case documentation is meticulously maintained. - Handle PNC calls daily, selling paid strategy sessions and managing initial scheduling and invoicing. - Confirm consultations by 3 PM the day before, collecting outstanding payments or removing unpaid appointments. - Prepare and send Retainer Agreements via MyCase, performing consistent follow-ups to ensure completion. - Process daily mail by scanning, saving to OneDrive, calendaring deadlines, and updating MyCase stages. - Manage financial tasks including weekly billing reconciliation, tracking payments in WF accounts, and recording transactions. - Prepare and send client questionnaires in MyCase and organize OneDrive folders for document uploads. Qualifications - Minimum 2 years of experience as a Legal EA or Intake Specialist supporting US-based law firms. - Proven proficiency using MyCase (preferred) or similar legal case management software. - Strong experience in billing, payment collection, and financial reconciliation. - Exceptional English communication skills for handling sales calls and client follow-ups. - Advanced organizational skills with the ability to manage strict daily and weekly deadlines.