• Serve as the executive relationship holder for assigned accounts, influencing at the C-suite and senior leadership levels. • Operate as an extension of the executive team. • Develop and execute multi-year account strategies that integrate the Account Protector, Builder, and Fixer playbooks based on account maturity and business context. • Partner with internal stakeholders across delivery, operations, finance, and commercial to ensure alignment with customer objectives and consistent delivery of results. • Identify, prioritize, and pursue new business opportunities through proactive engagement and tailored proposals. • Lead and orchestrate cross-functional account teams to deliver high-impact results, ensuring accountability for financial performance, quality metrics, and customer satisfaction. • Maintain a comprehensive view of the customer’s business landscape and proactively influence opportunities for growth.

Title: Sr. Director, Credit Location: Remote, United States Department: Accounting & Finance ID 2026-26576 Position Type Full Time US-Remote Job Description: About Blackhawk Network: Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com. This position may be performed remotely anywhere within the United States except for the State of Alaska, North Dakota, or South Dakota. Employees located within 50 miles of a BHN office will be considered a "Hybrid" employee and are required to come into the office 2 days per week based on office schedule. Overview: The Senior Director, Credit is responsible for setting the credit strategy, governance, and execution framework that protects the company’s balance sheet while enabling profitable growth. This role leads the global credit function, including credit policy, underwriting, portfolio management, collections strategy, and credit risk analytics, partnering closely with Sales, Finance, Treasury, Legal, and Operations. Responsibilities: Strategy & Leadership - Define and own the enterprise credit risk strategy, aligning it with overall financial and commercial objectives. - Lead, mentor, and develop a high-performing credit team (managers, analysts, and specialists) across regions. - Establish and maintain credit governance, including policies, standards, approval matrices, and risk escalation processes. - Represent Credit in senior leadership forums and cross-functional initiatives (e.g., new products, large deals, M&A). - Partner with Accounts Receivable team to provide strategy and guidance on challenging collection items Policy, Underwriting & Portfolio Management - Design and maintain credit policies and procedures covering new customer onboarding, credit limit setting, and ongoing reviews. - Oversee credit underwriting for key customers and partners, including review of financial statements, bank and trade references, and external ratings. - Set and manage credit limits and terms, including exceptions and non-standard approvals, balancing risk and commercial needs. - Monitor the credit portfolio (concentrations, sector/geographic exposure, trends) and recommend risk mitigation actions. Collections, Disputes & Loss Management - Own collections strategy and performance; establish targets for DSO, bad-debt expense, and dispute resolution. - Partner with Billing, Accounts Receivable, and Sales to streamline invoicing, dispute handling, and cash application. - Oversee workout strategies for distressed accounts, including restructures, payment plans, settlements, and use of external agencies. - Develop and maintain credit loss provisioning methodologies in partnership with Accounting / Controllership. Risk Analytics, Reporting & Controls - Implement and enhance credit scoring models, risk ratings, and decisioning tools. - Build robust KPIs and dashboards (e.g., exposure by rating, aging, write-offs, limit utilization, top exposures). - Provide regular reporting to executive leadership and the Board on credit risk profile, emerging risks, and key metrics. - Ensure strong internal controls and compliance with relevant regulations, internal policies, and audit requirements. Business Partnership & Commercial Support - Partner with Sales, Product, and Finance on deal structuring, pricing trade-offs vs. risk, and non-standard term requests. - Support growth initiatives (new products, regions, or channels) with credit risk assessments and guardrails. - Collaborate with Treasury on capital, liquidity, and credit support structures (e.g., guarantees, collateral, letters of credit). - Lead or support contract negotiations related to credit terms, security, and default remedies. Qualifications: Required: - Bachelor’s degree in Finance, Accounting, Economics, Business, or related field. - 10–15+ years of progressive experience in credit risk, corporate credit, or commercial lending, including at least 5 years in a senior leadership role. - Demonstrated track record managing a large, complex credit portfolio and improving key metrics (DSO, write-offs, loss rates). - Strong expertise in financial statement analysis, cash flow assessment, and covenant / contract structuring. - Proven experience leading and developing multi-location or global teams. - Advanced Excel and familiarity with credit systems, ERP/AR platforms, and business intelligence tools. Preferred: - Experience in payments, fintech, financial services, or B2B technology/commerce environments. - MBA, CFA, CPA, or similar professional designation. - Experience working with private equity sponsors, banks, and rating agencies. - Prior responsibility for Board-level or Audit/Risk Committee reporting. - Competencies & Skills - Strategic thinking and ability to translate business objectives into clear credit frameworks. - Leadership & people development; builds strong teams and succession pipelines. - Commercial acumen; balances risk with growth and customer experience. - Analytical rigor and data-driven decision-making. - Influencing and communication skills with executives, commercial leaders, and external partners. - Execution focus with strong ownership of outcomes and continuous improvement mindset. - High integrity, judgment, and resilience in high-stakes decisions. - Success Measures - Achievement of targets for DSO, bad-debt expense, write-offs, and collection efficiency. - Reduction in credit losses and portfolio concentration risk while supporting revenue growth. - Timely and high-quality management and Board reporting on credit risk. - Strong control environment, with positive outcomes from internal and external audits. - High engagement and retention within the credit organization and strong stakeholder feedback across the business. We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work. Benefits: Salary Range for all U.S. Residents (excluding Alaska, California, North Dakota, South Dakota): $144,770.00 to $195,450.00 Salary Range for California Residents Only: $180,730.00 to $244,000.00 Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays in the year 2026, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees. EEO Statement: Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.

Title: Director, Client Coding Integration Location: Remote, US Full tim job requisition id R044897 Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: - Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. - Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. - Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: At Ensemble Health Partners, how we work is just as important as what we deliver. Our culture is grounded in our core values: - People First, Last + Always - All for One + One for All - Your Responsibility Extends Beyond Your Job Description - Developing You Makes Us Better - Don’t Accept Complacency. The Status Quo Isn’t Good Enough We are committed to building high-performing teams, fostering collaboration, and delivering innovative solutions that drive meaningful outcomes for our clients and partners. Position Overview The Director, Client Coding Integration serves as a strategic and operational leader responsible for the development, implementation, and optimization of client coding integration functions across physician revenue cycle operations. This role ensures the successful onboarding of new clients, alignment of coding workflows, and ongoing performance improvement through strong stakeholder partnership, data-driven insights, and operational excellence. This position plays a critical role in connecting coding operations, client delivery, and clinical stakeholders—ensuring seamless communication, high-quality coding performance, and an exceptional client experience. Key Responsibilities Client Integration & Implementation - Lead client onboarding and coding integration efforts, ensuring smooth transition, stabilization, and long-term success - Develop and implement standardized workflows, policies, and best practices for coding integration across clients - Partner with Client Delivery and Operations teams to align integration strategies with overall revenue cycle objectives Coding Operations Oversight - Provide leadership oversight of outpatient coding and abstracting functions, ensuring accuracy, timeliness, and compliance - Monitor and improve coding KPIs including productivity, quality, and turnaround time - Ensure adherence to regulatory and coding guidelines through collaboration with Quality, Education, and Compliance teams Performance & Analytics - Analyze coding performance metrics, audit results, and denial trends to identify opportunities for improvement - Develop insights and reporting for leadership to support data-driven decision-making and operational optimization - Lead initiatives focused on improving coding accuracy, throughput, and overall revenue cycle performance Stakeholder Engagement - Serve as a key liaison between coding teams, providers, clients, and internal stakeholders to ensure alignment and issue resolution - Build and maintain strong client relationships, ensuring high levels of satisfaction and engagement - Support provider education and communication to improve documentation and coding outcomes Leadership & Team Development - Lead, mentor, and develop coding integration leaders and teams to drive performance and engagement - Establish performance expectations, provide coaching, and support career development - Foster a culture of accountability, collaboration, and continuous improvement Qualifications Required - Bachelor’s degree or equivalent experience - 7+ years of progressive experience in healthcare coding, revenue cycle, or related operations - 3+ years of leadership experience managing coding teams or integration functions - Deep understanding of physician/outpatient coding, including ICD-10, CPT, and HCPCS - Experience leading client integrations, onboarding, or large-scale operational initiatives - Strong analytical, problem-solving, and communication skills Preferred - AHIMA or AAPC certification (e.g., RHIA, RHIT, CCS, CPC) - Experience working across multiple clients, regions, or large-scale coding operations - Background in data analytics, reporting, or performance improvement initiatives Work Environment & Travel - Hybrid role with on-site presence in Ohio required based on client and operational needs - Travel may be required for client onboarding, relationship management, and operational support Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 - Innovation - Work-Life Flexibility - Leadership - Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: - Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. - Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. - Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. - Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Title: Director of Patient Services Location: LiverpoolNew Job Description: As a Director of Patient Services at CenterWell Home Health, reporting to the Branch Director, you will lead and support a team of dedicated clinicians who deliver compassionate, high‑quality care in the home setting. By guiding clinical practice, coordinating patient services, and ensuring excellence in every step of the care journey, you'll empower patients to achieve their highest level of independence while helping your team thrive in their roles. Work Schedule: Full-time/40 Hours Position Type: Hybrid Branch Location: Liverpool, NY As a Director of Patient Services, you will: - Oversee clinical operations for the location, including patient care delivery, staff management, documentation quality, and regulatory compliance, working onsite in-office. - Review referrals, determine admission appropriateness, assign clinicians, and ensure Plans of Care meet patient needs and agency standards. - Guide, support, and educate clinicians; help goal‑set, care planning, and clinical decision‑making; and remain available during operating hours for clinical support. - Ensure clinical documentation, audits, and billing meet Medicare, payer, and company standards; monitor case management quality and outcomes. - Participate in hiring, training, performance evaluation, coaching, and corrective action for clinical staff. - Conduct ongoing staff education based on documentation review, utilization review findings, and performance improvement data. - Coordinate communication among physicians, team members, and caregivers to support care coordination, discharge planning, and outcome achievement. - Participate in quality improvement, data tracking, budgeting activities, marketing initiatives, and community relationship development. - Provide direct patient care on a limited basis in exceptional or unplanned circumstances and act as Branch Director in their absence. - Perform additional tasks to support clinical operations and organizational goals. Use your skills to make an impact Required Experience/Skills: - Graduate of an accredited School of Nursing. - BSN required (NY state requirement) - Current state license as a Registered Nurse. - Proof of current CPR. - Valid driver's license, auto insurance and reliable transportation. - Two years as a Registered Nurse with at least one-year of management experience in a home health environment. - Certified Home health Agency experience is required (NY state requirement) or four years' CHHA experience and six credit hours toward BSN. - Management and people leadership experience, preferred. - OASIS experience, required. OASIS certification (HCS-O, COQS, and/or COS-C), preferred. - Homecare Homebase (HCHB) experience, preferred. - CMS PDGM billing knowledge and/or experience, preferred. Additional Information - Normal Hours of Operation: M-F / 8a-5p (ET) - On-Call Expectation: As needed - Branch Size: 900 Census (4.5 STAR rating) - Annual Bonus Eligible: Yes, eligible for the annual incentive bonus which has pay-outs both quarterly and annually. TB Statement: This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Driving Statement: This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $77,200 - $106,200 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.