• Support efforts to reduce Veteran suicide through innovative initiatives • Provide expert advice on strategic communications for stakeholders • Evaluate current communications campaigns and outreach related to veteran health

• Responsible for the operational oversight and end-of-life execution of North American community relations initiatives and business events. • Manages the implementation of community efforts across North America and facilitates educational initiatives. • Leads the full-scale delivery of key programs, such as the Group Leadership Forum and Top Performer recognition. • Collaborates with communication leads and business units to provide logistical leadership for events. • Establishes best-in-class workflows informed by qualitative and quantitative data. • Drives a winning culture by designing and executing high-impact experiences that celebrate competitive achievements.

Role Description The Vice President, Events Management for Lenders One will own the strategy and execution of the cooperative’s full event portfolio, including flagship conferences, executive roundtables, webinars, and industry presence, driving member engagement across banks, lenders, mortgage companies, and credit unions. This role will lead end-to-end event delivery, marketing, and sponsorship strategy to enhance brand visibility, strengthen partner relationships, and deliver measurable value to members, while managing budgets, vendors, and performance metrics. - Own the Event Strategy: - Develop and execute a comprehensive event marketing strategy and annual roadmap aligned to member engagement, growth, and partner value. - Lead Signature Experiences: - Oversee all Lenders One events, including the annual Summit, Executive Roundtables, webinars, peer groups, and industry conference presence. - Deliver End-to-End Execution: - Manage the full lifecycle of events—from concept and planning to onsite delivery and post-event insights (venue sourcing, speakers, logistics, execution). - Drive Marketing & Engagement: - Build and execute event communication strategies (email, digital, social, app engagement) to maximize attendance and impact. - Enhance Member Value: - Design programming that brings together banks, lenders, and credit unions for networking, education, and collaboration. - Build Sponsorship Programs: - Create compelling sponsorship and partner experiences that drive value, engagement, and revenue opportunities. - Manage Budgets & Vendors: - Own budgets, forecasting, and ROI while negotiating contracts with venues and vendors. - Measure & Optimize: - Define KPIs (attendance, engagement, satisfaction, sponsor success) and continuously improve event strategy using data and feedback. - Lead Cross-Functional Execution: - Partner with Sales, Marketing, and Member Programs teams to align events with broader cooperative goals. Qualifications - Bachelor’s degree in Marketing, Communications, Event Management, or related field. - 8+ years of progressive experience in event marketing and/or event production, preferably in B2B environments. - Proven ability to lead complex, multi-stakeholder events (in-person and virtual). - Strong event management, budgeting, and vendor negotiation experience. - Exceptional written and verbal communication skills. - Experience working with or presenting to executive/C-level audiences. - Highly organized with the ability to manage multiple priorities in a fast-paced environment. - Mortgage, fintech, financial services, or membership/cooperative experience preferred. Benefits - Competitive base salaries at $150,000 plus annual incentives. - 401k plans with company matching – we want to empower you to foster your career, and prepare for retirement. - Comprehensive Medical, Dental, and Vision insurance plans. - Tax-free Flexible Spending Account. - Life insurance, short-term, and long-term disability. - Wellness/EAP Programs. - 10 paid holidays, plus 19 paid-time-off days per year. - Paid Parental Leave.

• Performing in-depth analysis of claims, payments, and account reconciliations to ensure accuracy and compliance across the revenue cycle. • Identifying trends in underpayments, denials, and revenue leakage. • Evaluating root causes and recommending corrective actions to improve financial performance. • Reviewing and validating claim and payment data. • Interpreting contract reimbursement terms. • Preparing detailed reports. • Working assigned underpayment projects. • Collaborating with cross-functional teams, escalating complex issues, and supporting continuous improvement initiatives to optimize processes and reduce cycle times.