The Chief of Staff to the Chief Marketing Officer (CMO) is a senior operator who oversees the operations of a 300+-person global marketing organization. You will design and own the operating system that enables MongoDB's marketing function to scale and move with speed, alignment, and discipline. You will represent the CMO across the org and resolve cross-functional friction without escalation. This role can be based out of our Austin, Boston, Chicago, and San Francisco office or remotely in California, New York, and Texas. What you will own - Operating system — design and run the operating cadence for the marketing organization. Marketing Leadership Team meetings, QBRs, offsites, board prep, and executive readouts, ensuring milestones and key deliverables are met. Decisions happen on schedule. Alignment is built in, not chased - Workback planning and risk management — for every major moment (board prep, earnings, QBRs, offsites, executive reviews), build the schedule working back to account for the milestones that ensure all stakeholders and owners are aligned on what needs to happen and when. You know when to surface risk early enough to allow for course correction - Leverage and representation — This role operates as an extension of the CMO in key settings. Attend leadership and cross-functional forums, provide direction, and make decisions with the core goals in mind; Close the loop on commitments across a complex matrixed environment - Cross-functional resolution — broker alignment between marketing functions and between marketing and the Sales, Product, Engineering, Customer, and Finance organizations - Strategic initiatives — Partner with DRI’s who own high-priority cross-functional projects, assisting them with defining and delivering the initiative - Organizational health and governance — lead budget, headcount, and operating model governance in partnership with FP&A and People; Track spend / investment against priorities and surface risks early - Executive communications — draft the most important written communications, including board materials, all-hands content, leadership updates, and strategic narratives - Milestone tracking across Marketing evaluations — own the system that tracks every Marketing-owned conversation, business performance, and decision point; Monthly trajectory reviews so decisions are made with evidence, not gut. Surface drift before it becomes a problem What we are looking for - 8-12 years across top-tier management consulting and/or senior operating roles inside high-growth B2B SaaS companies - Proven experience as Chief of Staff, Head of Marketing /Business/Sales Operations, or senior strategy and operations leader at a $1B+ revenue technology company - Demonstrated ability to operate at the executive level — you have been in executive staff meetings and cross-functional forums. You know how to navigate without authority - Exceptional written communicator — board-ready output with crisp narratives and the ability to translate complex strategy into simple messages - AI-native operator — you use AI fluently across drafting, synthesis, and analysis. You think in agents and automation, not just prompts. You bring this capability to the role from day one - Strong systems thinker — you see how the pieces fit together and design for scale, not for the current moment - Low ego, high judgment — you do not need credit, you are focused on moving the org to move forward by building collaborative relationships with colleagues at all levels of the organization, and managing through influence to get work done - High EQ — you are capable of reading the room, anticipating friction, and can broker alignment before issues escalate - Discretion at the executive level — Operate as the trusted confidant of the CMO What this is notThis is not a project management role. This is a senior operator role for someone who wants to be at the center of how a world-class marketing organization runs and scales. About MongoDBMongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 426301 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $140,000—$275,000 USD

• Act as a credible proxy for the CEO: attend prep meetings, briefings, and stakeholder conversations. • Manage the CEO's inbound communications with judgment. • Manage the CEO's time and attention as a precious resource. • Build and maintain accountability systems that track commitments across the organization. • Draft reports, communications, and presentations on behalf of the CEO. • Lead annual strategic planning and oversee cross-departmental projects. • Take ownership of difficult conversations about performance and expectations. • Propose systems to streamline the office of the CEO.

Role Description The Chief of Staff drives key strategic initiatives and outcomes across Trail of Bits, serving as the CEO's right-hand person. You will act as a credible proxy for the CEO, manage his day-to-day workflow and communications, lead strategic planning, and take ownership of the follow-through that keeps the organization moving. This role is built for an engineer who wants to move into business leadership. Trail of Bits was built by engineers for engineers, and our culture is rooted in technical excellence, intellectual rigor, and deep respect for the craft of security research and engineering. You already speak this language. What sets you apart from your peers is that you are drawn to the business: - How decisions get made - How an organization scales - How a leader spends their time and attention This is a high-urgency, action-oriented role. You will be the executor in a thoughtful, deliberative organization, the person who turns intent into motion and makes sure things actually happen. You will operate with real authority as an extension of the CEO, reporting directly to him as a member of the leadership team. What You'll Achieve - Act as a credible proxy for the CEO: attend prep meetings, briefings, and stakeholder conversations on his behalf, then brief him with exactly what he needs. - Manage the CEO's inbound communications with judgment, triaging email and Slack. - Manage the CEO's time and attention as a precious resource. - Build and maintain accountability systems that track commitments across the organization. - Draft reports, communications, and presentations on behalf of the CEO. - Lead annual strategic planning, oversee cross-departmental projects, and coordinate key stakeholders. - Take ownership of difficult conversations about performance and expectations. - Propose systems to streamline the office of the CEO and identify key metrics. Qualifications - 8+ years of experience, with a strong engineering or technical foundation. - A clear desire to transition from engineering into business and leadership. - A strong bias toward action over deliberation. - Organized and detail-oriented with strong follow-through. - Strong written and verbal communication skills. - Able to operate as an extension of the CEO with real authority. - Low ego and high ownership. - Fluency with AI tools and automation for operational efficiency. Requirements - Reporting Manager: CEO - The base salary for this full-time position ranges from $175,000 to $250,000, excluding benefits and potential bonuses. - Various factors influence our salary ranges, including role, level of seniority, geographic location, and nature of the employment contract. - For a precise salary estimate tailored to your preferred location, please discuss it with your recruiter during the hiring process. Benefits - Competitive salary complemented by performance-based bonuses. - Fully company-paid insurance packages, including health, dental, vision, disability, and life. - A solid 401(k) plan with a 5% match of your base salary. - 20 days of paid vacation with flexibility for more. - 4 months of parental leave. - $10,000 in relocation assistance for moving to NYC. - $1,000 Working-from-Home stipend. - Annual $750 Learning & Development stipend. - Company-sponsored all-team celebrations. - Philanthropic contribution matching up to $2,000 annually.

Role Description We are hiring a Chief of Staff to be a high-trust operational partner to the founder and Director of Operations of a fast-growing Australia-based anime-inspired jewelry and accessories brand. This role folds in executive support, customer experience oversight, and operations into one position built for someone who moves fast, thinks ahead, and gets things done without being told twice. If you are the kind of person who builds the system before anyone realizes one is missing, this role is for you. You will work directly with the founder and Director of Operations to extend their operational reach across: - Day-to-day execution - Hiring coordination - Customer experience - Internal systems This is a high-trust, high-visibility role that requires: - Strong judgment - Sharp communication - The ability to context-switch between executive support and operational work without missing a beat To help us identify thoughtful applicants, please write the word "seesaw" in your response to the first screening question on the application page. What You'll Do - Build and maintain automations across Zapier, Notion, Slack, and other tools to reduce manual work and keep operations running cleanly. - Design and manage internal workflows for recurring processes like hiring coordination, onboarding, reporting, and team communications. - Provide executive support across admin, coordination, follow-ups, and operational tasks on behalf of the founder and Director of Operations. - Own the master hiring tracker and ensure all candidate data, shortlists, and pipeline updates are accurate and current. - Coordinate across hiring and HR operations, including job post management, interview scheduling, candidate tracking, and follow-ups. - Support or oversee customer experience operations, ensuring tickets, escalations, and CX workflows are handled and not falling behind. - Create and maintain SOPs, internal documentation, and process guides the team can actually use. - Identify bottlenecks and inefficiencies before leadership has to point them out. - Prepare materials, track next steps, and drive follow-through on key priorities across the business. - Stay responsive and available throughout the week, including weekends when needed, to handle urgent or time-sensitive issues. Qualifications - Prior experience in a Chief of Staff, Executive Assistant, Operations Manager, or similar high-trust role supporting founders or executives. - Strong hands-on experience with automation tools, specifically Zapier. Experience with Make (Integromat) is a plus. - Strong Notion experience. You should be able to build a functional workspace from scratch without a tutorial. - Experience managing or supporting recruiting operations, including ATS platforms like JazzHR. - Experience supporting or managing customer experience operations in an e-commerce or DTC context. - Clear, direct communication with the ability to represent leadership professionally in external and internal contexts. - Ability to work independently and take full ownership of tasks without being micromanaged. - Experience supporting remote e-commerce or DTC businesses. - Comfortable with ambiguity. We build processes in real time and you will often be the one creating structure where none exists yet. - Strong availability, reliability, and willingness to work a 7-day schedule with flexibility on how hours are distributed. Nice-to-Haves - Familiarity with tools like Miro, Loom, Slack workflows, or similar collaboration and process-mapping tools. - Experience supporting hiring for fast-scaling teams across multiple roles simultaneously. - Familiarity with CX tools like Gorgias or Zendesk. - Background in e-commerce operations, DTC brands, or marketplace businesses. - Interest in anime, gaming, or fandom culture. You will be working inside this world daily. Benefits - Fully remote work. - Pay raises and bonuses for strong performance. - Australia-based company with PH-friendly hours. No graveyard shifts. - Long-term role with full-time potential. - Work with a growing brand in a genuinely fun, niche industry. - Role-specific opportunity: Become a trusted operational partner to the founder and Director of Operations with real influence over how the business runs day to day. How to Apply Apply now if you have supported founders or executives in a high-trust capacity, know your way around Zapier and Notion, and want a role where your output directly shapes how a company operates. Tell us about a system or process you built from scratch and what it changed.