• Assist in accurately reading, interpreting, and entering prescriptions into the computer system • Calculate doses and assign directions • Accept proper insurance payment in a timely fashion • Route incomplete or unclear prescriptions to prescriber for clarification • Enter incomplete prescription information once clarification is obtained • Assist with inbound phone calls and interact with customers • Cross-functional teamwork to answer questions, solve problems, and provide education • Maintain company reputation for high-quality service • New patient enrollment and verification of insurance coverage • Perform benefit investigations and processing of medication orders for both new and existing patients.

• assist in accurately reading, interpreting and entering prescriptions into the computer system • calculation of doses and assignment of directions • accepting proper insurance payment in a timely fashion • routing incomplete or unclear prescriptions to the prescriber for clarification • assist with inbound phone calls • interact with customers and cross functional team to answer questions • solve problems, provide education, and maintain high-quality service • new patient enrollment and verification of insurance coverage • perform benefit investigations and processing of medication orders for both new and existing patients

• Processes prior authorization requests received by phone, fax, or electronically • Completes prior authorization approvals and denials • Reviews potential prior authorization denial language • Answers a potentially high volume of prior authorization inquiry calls • Maintains a balance of productivity, quality and timeliness of work. • Participates in training and continuing education as required. • Participates in team/departmental meetings as required. • Excellent attendance is a must. • Successful pharmacy technicians will be proficient in drug name and diagnosis pronunciation.

• assist in accurately reading, interpreting and entering prescriptions into the computer system • calculate doses and assignment of directions • accept proper insurance payment in a timely fashion • route incomplete or unclear prescriptions to the prescriber for clarification • enter incomplete prescription information once clarification has been obtained • assist with inbound phone calls • interact with customers and cross-functional team to answer questions, solve problems, provide education, and maintain our company’s reputation for high-quality service • include new patient enrollment, verification of insurance coverage and perform benefit investigations and processing of medication orders for both new and existing patients • require a working knowledge of insurance, health care, reimbursement-related requirements for dispensing, processing of new referrals, and providing customer education • routine assessment and problem identification with appropriate escalation to a pharmacist • independent and self-directed performance