• Contribute to CCU’s mission by guiding and encouraging students to fulfill their God-given calling and educational goals by providing quality, Christ-centered advising. • Answer student questions via phone, email, and in-person advising appointments; documents details in student’s record. • Initiate outbound calls to students to assess early intervention needs, build advisor/advisee relationships and ascertain obstacles to course completion or registration. • Analyze, organize, and update reports, spreadsheets, and templates. • Interpret and analyze student data in order to proactively contact students and achieve monthly retention goals. • Partner strategically with other departments to facilitate and process time-sensitive student requests. • Prepare and plan for future blocks/semesters; collaborate with colleagues on special projects; attend team meetings and training webinars/conference calls. • Perform other duties as assigned.