• Design and implement cloud security controls across AWS and Google Cloud, including multi-account architecture, network segmentation, data protection, and secure-by-default infrastructure patterns. • Build reusable Terraform modules, reference architectures, policy-as-code guardrails, and self-service tooling that make secure implementation easier for engineering teams. • Operate and tune CSPM/CNAPP tooling to identify misconfigurations, exposures, toxic combinations, and coverage gaps across Fullscript’s cloud environments. • Drive remediation of cloud vulnerabilities and misconfigurations, balancing risk, engineering effort, customer impact, and business priorities. • Strengthen IAM, secrets management, key rotation, cloud credentials, machine identities, and just-in-time access patterns across cloud and SaaS environments. • Embed security into CI/CD pipelines through IaC scanning, container image scanning, SBOM generation, artifact protection, and software supply chain controls. • Partner with the SOC and engineering teams on cloud-native detections, logging, runbooks, incident response, post-incident learning, and secure AI/ML workload patterns.

• Lead the design and implementation of security solutions across Fullscript's applications, platforms, and AI-powered systems. • Partner with engineering teams to embed security throughout the software development lifecycle, including architecture reviews, threat modeling, secure coding practices, and design reviews. • Drive application security, product security, and vulnerability management initiatives from concept through implementation. • Own complex security challenges that span multiple teams, balancing technical requirements, business priorities, and engineering constraints to deliver scalable solutions. • Mentor engineers and security practitioners, raising the bar for secure software development and helping teams make sound security decisions. • Influence technical strategy and security standards through hands-on engineering, technical leadership, and cross-functional collaboration. • Stay ahead of emerging threats, security technologies, and AI-specific risks to help shape Fullscript's long-term security posture.

• Define and document an aligned vision and strategy for the future of threat detection, risk/exposure, and cyber operations services based on market and customer feedback • Set customer-driven, world-class security operations outcomes and measures across managed investigation, managed response, threat hunting, and advisory services • Partner with Customer Security Operations and Product teams to implement features that deliver industry-leading security outcomes and ensure operational alignment • Represent Zscaler as a customer-facing visionary thought leader, participating in executive customer advisory boards and managing critical incidents and escalations • Collaborate with Product Marketing to establish Zscaler as the industry leader in security operations by setting the standard for understanding and achieving great security outcomes

• Configures programs, screens, pathways, reports, and/or job instructions to meet detailed user specifications. • Supports I/S Epic Analysts in providing technical assistance to customer departments and maintains databases for one or more applications supported by the team. • Works with assigned departments to prioritize development initiatives and activities. • Maintains system hardware and/or software for one or more of the supported applications. • Working with more advanced Analysts, provides analysis of workflow, recommends solutions, and implements application solutions to meet departmental needs. • Coordinates and resolves system problems related to technology used by assigned systems. • Supports internal customers in such functional areas including, but not limited to, nursing, ancillary departments, Physician practice, patient accounting, medical records, finance, human resources, purchasing, sales, and contracts. • Assists in managing system upgrades and other small projects.