• Own end-to-end technical delivery quality for assigned LATAM client engagements, from design through go-live and hypercare. • Serve as the technical anchor and de facto standard-setter for the emerging LATAM Conversational AI Delivery pod. • Act as the primary regional technical authority for Omilia delivery, bridging LATAM clients with Athens HQ and global hubs. • Define and govern delivery standards, playbooks, and quality bars for the LATAM region. • Drive GenAI and agentic capability integration into production deployments, setting the technical direction for the pod. • Design, configure, and deploy end-to-end conversational AI solutions on the Omilia OCP platform, including agentic workflows, NLU modeling, and omnichannel integrations. • Integrate GenAI capabilities into production deployments: RAG pipelines, embedding search, and LLM prompt engineering using APIs such as OpenAI, Gemini, and Claude. • Manage contact center infrastructure integrations including IVR, SIP, CTI, and omnichannel APIs. • Serve as the primary technical point of contact for assigned LATAM client engagements, translating business requirements into technical architectures and CX designs. • Proactively identify and manage delivery risks, escalate complex technical issues, and drive resolution with urgency. • Help scope, interview, and onboard LATAM pod members as the team scales. • Collaborate cross-functionally with Solution Architects, Product, Platform, R&D, and Pre-Sales to align on project requirements and platform capabilities. • Provide technical guidance and mentorship to junior engineers within the LATAM pod and broader Delivery team. • Contribute to internal delivery accelerators, reusable solution components, and best-practice documentation. • Actively research developments in conversational AI, agentic frameworks, and GenAI tooling to drive continuous improvement.

Role Description The Senior Conversational AI Delivery Lead for LATAM is the hands-on technical owner responsible for designing, building, and deploying enterprise-grade conversational AI and agentic automation solutions on the Omilia platform for customers across North and South America. Operating at the intersection of AI engineering and client delivery, this role translates complex CX requirements into production-ready implementations while serving as the founding anchor of a regional Delivery pod that will grow under their technical leadership. Accountabilities - Own end-to-end technical delivery quality for assigned LATAM client engagements, from design through go-live and hypercare. - Serve as the technical anchor and de facto standard-setter for the emerging LATAM Conversational AI Delivery pod. - Act as the primary regional technical authority for Omilia delivery, bridging LATAM clients with Athens HQ and global hubs. - Define and govern delivery standards, playbooks, and quality bars for the LATAM region. - Drive GenAI and agentic capability integration into production deployments, setting the technical direction for the pod. Key Responsibilities - Design, configure, and deploy end-to-end conversational AI solutions on the Omilia OCP platform, including agentic workflows, NLU modeling, and omnichannel integrations. - Integrate GenAI capabilities into production deployments: RAG pipelines, embedding search, and LLM prompt engineering using APIs such as OpenAI, Gemini, and Claude. - Manage contact center infrastructure integrations including IVR, SIP, CTI, and omnichannel APIs. - Serve as the primary technical point of contact for assigned LATAM client engagements, translating business requirements into technical architectures and CX designs. - Proactively identify and manage delivery risks, escalate complex technical issues, and drive resolution with urgency. - Help scope, interview, and onboard LATAM pod members as the team scales. - Collaborate cross-functionally with Solution Architects, Product, Platform, R&D, and Pre-Sales to align on project requirements and platform capabilities. - Provide technical guidance and mentorship to junior engineers within the LATAM pod and broader Delivery team. - Contribute to internal delivery accelerators, reusable solution components, and best-practice documentation. - Actively research developments in conversational AI, agentic frameworks, and GenAI tooling to drive continuous improvement. Qualifications - 5+ years of hands-on experience delivering conversational AI or agentic automation solutions in enterprise environments. - Proven delivery track record with at least one conversational AI platform: Omilia OCP, Cognigy, Kore.ai, Google CCAI, Nuance, Amazon Lex, or equivalent. - Practical experience integrating GenAI/LLM capabilities into production systems: RAG, embeddings, prompt engineering, LLM APIs. - Proficiency in Python (preferred) or Node.js for backend integrations and automation scripting. - Experience with CX and contact center infrastructure: IVR, SIP, CTI, and omnichannel API integrations. - Track record working with enterprise customers in LATAM and/or North America. - Excellent written and spoken English — daily collaboration with global engineering and product teams. - Strong ability to lead technical client conversations and translate complex requirements into implementation plans. - Self-directed and ownership-oriented; capable of managing multiple concurrent engagements. - Comfortable operating as a founding regional hire — able to define ways of working, not just execute against them. Skills & Competencies - Ability to lead technical client conversations and translate complex requirements into implementation plans. - Strong analytical and problem-solving skills — comfortable managing ambiguity in fast-paced, client-facing environments. - Clear communication — able to convey technical concepts to both technical peers and business stakeholders. - Collaborative mindset with demonstrated ability to work across delivery, product, sales, and platform teams. - Self-directed and ownership-oriented — capable of managing multiple concurrent engagements. - Excellent written and spoken English — able to communicate clearly with global customers and engineering teams. Nice to have - Fluency in both Portuguese and Spanish. - Vendor Professional Certification (e.g., Google Dialogflow, Amazon Lex, Microsoft Bot Framework, Cognigy). - Familiarity with Omilia OCP. - Domain experience in banking, healthcare, utilities, or insurance CX. - Exposure to bot analytics and AI quality monitoring tooling. - Participation in AI hackathons or community projects (e.g., NVIDIA, open-source agent frameworks). Benefits - Fixed compensation. - Long-term employment with the working days vacation. - Development in professional growth (courses, training, etc). - Being part of successful cutting-edge technology products that are making a global impact in the service industry. - Proficient and fun-to-work-with colleagues. - Apple gear. Omilia Note - Contribute actively and effectively as an integrated team member. - Act as an Omilia ambassador in all interactions. Company Description Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status. All eligible candidates will be given consideration for employment.

Role Description We are currently looking for multiple Domo Experts for one of the leading tech companies in the US. The position is 100% remote and long-term. - Freelancing/Contracting - Start: ASAP - 100% remote - Duration: long-term 12+ months - Capacity: full-time, part-time also possible - Language: English - Eastern Standard Time Requirements - Experience working with Domo, including technical configuration, platform usage, and implementation support. - Background in Domo consulting, helping clients with implementations, troubleshooting, and best-practice usage. - Knowledge of Domo Platform Administration, Magic ETL, Beast Mode calculations, and DataFlows. - Experience with Domo connectors, data integration, Domo API / REST APIs, and data transformation using SQL. - Understanding of data modeling, dataset design, and data warehousing concepts such as Snowflake, Redshift, or BigQuery. - Familiarity with other BI tools such as Power BI, Tableau, or Looker; please list and self-assess your experience. Qualifications - Experience with Domo (in general) - Experience in consulting clients in Domo implementations/issues - Technical experience with Domo - Domo Platform Administration - Domo Magic ETL - Domo Beast Mode Calculations - Domo DataFlows - Domo Connectors & Data Integration - API Integrations (Domo API, REST APIs) - SQL & Data Transformation - Data Modeling & Dataset Design - Other BI tools you have experience with like Microsoft Power BI, Tableau, Looker (please list and rate yourself) - Data Warehousing (Snowflake, Redshift, BigQuery, etc.) - Domo certification (please attach if available) Company Description

Role Description Axiom, the leading provider of on-demand legal talent globally, is looking for a Legal Consultant who has been working in AI/Technology for one of our Fortune 500 clients. - Collaborate with internal and external stakeholders to drive the development of AI-powered legal research features and related technologies on LAWnB. - Design, build, and manage Gold Sets — including representative queries, reference answers, and evaluation criteria — for legal AI quality assurance. - Evaluate AI search, summarization, and generative outputs against Gold Set standards to ensure accuracy and reliability. - Review and refine prompts and retrieval results from a legal subject matter expert perspective. - Partner closely with AI engineers and product managers to translate quality findings into tangible product improvements. - Validate AI outputs through the lens of practicing lawyers, law firms, and in-house counsel to ensure real-world applicability. Qualifications - Hands-on experience in legal research across law firms, in-house legal teams, legal content, or knowledge management. - Strong ability to conduct complex legal research using cases, statutes, and secondary sources. - Expertise in Boolean and advanced legal search methodologies. - Strong and flexible analytical thinking skills with the ability to structure complex problems clearly. - A collaborative, proactive mindset with the perseverance to work through challenging tasks as part of a team. - Experience building or using Gold Sets for AI or AI-assisted research evaluation is a plus. - Native level or professional working level Korean language proficiency. Benefits - World-class clients – our global presence provides direct access to opportunities with leading companies, including F100 organizations, allowing you to roadmap your career with exciting and challenging work. - Flexibility – we work with you to achieve the highest level of flexibility – in the way that you define it. Whether you prefer remote work, a greater breadth of exposure, or even more personal time – we present you with opportunities that help you reach these goals. - A dedicated talent team – we put in the effort to make sure your experience is nothing short of exceptional. You will be assigned a dedicated talent partner that oversees your journey with us from when you join Axiom, to starting your first engagement, and all future engagements! Company Description Axiom is the global leader in high-calibre, on-demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today’s business landscape with best in breed alternative legal services. Axiom is a leader in diversity, inclusion, and social engagement. Diversity is core to our values and we are proud to be an equal opportunity employer. We are proud to be named a best place to work for LGBTQ+ Equality, earning top marks in the 2021 Corporate Equality Index for the second consecutive year. Axiom’s legal department is Mansfield certified and is committed to considering at least 50% diverse candidates for leadership roles and outside counsel representation. Equal Opportunity Employer Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, political opinion, gender reassignment, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, or any other characteristic protected by applicable law. Accommodation for Individuals with Disabilities Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require an accommodation to participate in each stage of the recruitment process. To request an accommodation to complete the application form, please contact us at benefits@axiomlaw.com and include “Applicant Accommodation” in the subject line. Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full privacy notice is available at https://www.axiomlaw.com/privacy-notice . Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work. By submitting an application, you acknowledge that all information contained therein, and provided at any part of the application process, is correct and accurate to the best of your knowledge.