Job Description Job Title: Client Accountant Specialist Location: Chennai/Bengaluru Work Mode: Hybrid Work Timings: 12:30 PM to 9:30 PM IST Introduction: We're looking for an Administrator to join our ECS plan administration team, which delivers tailored solutions for employee incentive structures including share plans, deferred compensation, carried interest, and pension arrangements; this is a dedicated, process-driven role focused on the administration of plans through an online portal, where you will be responsible for the accurate setup, maintenance, and ongoing management of plan data, processing transactions, and ensuring records are kept up to date using market-leading technology, playing a key role in delivering efficient, high-quality plan administration services to a global client base. Some of the things you will be doing: - Plan Administration: Administer a portfolio of share plans and incentive structures via an online portal, ensuring accuracy, completeness, and adherence to defined processes. - Plan Setup & Migration: Lead and support the onboarding of new plans and the migration of existing plans onto the portal, ensuring accurate configuration, data integrity, and smooth transition. - System & Portal Management: Configure, maintain, and update plan data within core systems, ensuring records are accurate and functionality supports efficient delivery. - Record Keeping: Maintain and update client and plan records within the portal, ensuring all transactions and changes are accurately captured. - Compliance: Follow internal procedures and controls to ensure all administration activities meet regulatory and governance requirements. - Collaboration: Work closely with internal teams across jurisdictions to support plan setup, resolve data issues, and ensure seamless service delivery. What Technical Skills, Experience, and qualifications do you need: - Experience in system-driven plan administration or system-based service delivery. - Managed large and complex datasets, ensuring accurate validation and transformation. - Background in share plans, trusts, or financial services desirable. - Strong communication and organizational skills. - High attention to detail. - Proactive, detail-oriented, and committed to delivering high standards. - Working towards or hold a relevant professional qualification. - Experience in working with MS Office tools, particularly intermediate Excel skills such as formulas, Pivot Tables, Lookups, and Mail Merge. - Ability to work as a team, sharing responsibilities, owning the process and ensuring timely delivery of tasks. About Us CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.® Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging, CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC. We encourage candidates to apply directly to our website and not through third-party sources. Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. About the Team At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations. CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions. - CSC is a great place to work with smart and dedicated people. - We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work. - We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals. - Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. - CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more. - As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

• Support the end-to-end onboarding of newly sold 401(k) plans onto Ubiquity’s recordkeeping platform. • Execute plan setup tasks, preparing plan documents, coordinating payroll integration, and managing an active pipeline of new plan cases from contract through go-live. • Serve as the primary point of contact for plan sponsors, financial advisors, and Third Party Administrators throughout the setup process, providing proactive communication, ongoing platform education, and compliance-aware guidance at every milestone. • Manage an assigned pipeline of new 401(k) plan cases from initial contract through go-live on Ubiquity’s platform. • Draft plan documents for new clients based on their selected plan design elections. • Establish trust accounts and confirm investment elections are properly configured. • Coordinate payroll setup requirements directly with plan sponsors. • Guide plan sponsors through the process of connecting their payroll system to Ubiquity’s platform. • Monitor initial payroll submissions after go-live to confirm contributions are processing correctly. • Document payroll setup configurations and any integration issues encountered for each case. • Conduct plan setup kickoff calls to establish expectations and review the onboarding timeline. • Deliver ongoing platform education throughout the onboarding lifecycle. • Follow up in a timely and organized manner to obtain required documentation.

Role Description This Position Is Responsible For Loading Providers Into The Ihscps System Understanding Center For Medicare Services Reimbursement At A National Level For Inpatient, Outpatient, Professional And Ancillary Services And Being Able To Interpret Indian Health Services Contract Language To Correctly Create The Pricing In The Ihscps System For Each Contract Testing All Projects That Could Impact Or Involve The Pricing Methodologies. - Establish, maintain and monitor contract, provider, and pricing files. - Contact providers and IHS contract officers to obtain/verify necessary information. - Understand billing protocols to maximize the use of automated pricing options. - Review contracts for accuracy and completeness of information, contacting contract officers as necessary by phone, email or letter to clarify contractual language or intent and FI pricing options. - Calculate manual or special contract pricing and resolving complex pricing pends. - Participate in system testing developing test scripts for each pricing application functionality when needed; testing to meet implementation schedules; supporting implementation to production environment, which may require working outside the normal business hours. - Write clear, usable and accurate manual pricing instructions. - Resolve payment disputes and pricing problems by verifying accurate entry of claim, providers, and contracts, as requested by both external and internal customers. - Perform 100% quality review on all new contracts entered. - Request and distribute the Contracts in Effect, Contracts to Expire and Provider Contract Monitoring Reports and Vendor List. - Issue form letters to Contract Officers and providers with information on contracts, rate quotes or provider agreements. - Educate and provide information and/or recommendations to providers and IHS Contract Offices on claims filing, provider file, and contract requirements. - Function as subject matter expert (SME) on provider and pricing files for the IHS Operations Units, and train any new provider payment specialist or level 2 provider payment clerk in tasks related to provider, contract, pricing or legal entity files. - Assist with claims processing and adjustments as needed. - Communicate and interact effectively and professionally with co-workers, management, customers, etc. - Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies. - Maintain complete confidentiality of company business. - Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested. Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472). Native American Indian Preference shall apply to this position pursuant to the Indian Self-Determination and Education Assistance Act (24 U.S.C. 450, et seq.), 25 CFR 271.44 and other relevant laws (title 25, U.S. code, Section 472 & 473). Qualifications - High school diploma or equivalent. - Two years medical claims processing experience, including coordination of benefits, adjustments, and provider payment. - Knowledge of medical terminology, ICD-10, CPT-4, HCPCS and dental coding, and claim forms. - Ability to handle multiple projects and to meet strict deadlines. - Ability to work independently. - Analytical and research skills. - Verbal and written communication skills. - Math skills. Requirements - Knowledge of the IHSCPS provider, contract pricing and claims processing system. - Knowledge of Medicare pricing methodologies and other provider reimbursement methods. - Interpreting and Entering Provider Contracts experience. - Team skills, including the ability to work with others or work independently as warranted by the task. - Professional, courteous and active listening skills when using the telephone. - Knowledge of coordination of benefits (COB) principles and terminology; ability to determine health care reimbursement methodologies and coordinate benefits. - Knowledge of PC and various software programs preferred. Benefits - Health and wellness benefits. - 401(k) savings plan. - Pension plan. - Paid time off. - Paid parental leave. - Disability insurance. - Supplemental life insurance. - Employee assistance program. - Paid holidays. - Tuition reimbursement. - Other incentives. Company Description At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. Base Pay Range: $17.75 - $28.39. Exact compensation may vary based on skills, experience, and location.

Role Description The Supervisor, Onboarding leverages their expertise in guiding people and onboarding processes to ensure exceptional service delivery and adherence to organizational standards. This role focuses on overseeing the conducting of accurate performance audits, facilitating team calibrations, and providing coaching to drive continuous improvement. By serving as a subject matter expert and collaborating across teams, the Supervisor will maintain operational excellence, support workforce oversight, and enhance new patient referral experiences through effective communication and leadership. The Supervisor will demonstrate their ability to drive results and achieve a consistent standard of work from the Onboarding team. Responsibilities - Supervise the day-to-day operations of our Onboarding call center with accountability to key performance indicators such as service and quality. - Collaborate and provide consultation within and across teams to ensure that quality standards are met and work with leadership to enforce Quality program guidelines regarding failure to meet quality standards. - Ensure the right amount of calibrations and audits are completed based on set standards for interaction type. - Provide input and status updates regarding Quality processes and results on a regular basis. - Effectively engage with and reassure members to deliver outstanding customer service, modeling successful behaviors and processes while providing coaching to team members. - Demonstrate a positive work environment and the ability to resolve issues. - Showcase the capacity to effectively multi-task and delegate assignments based on department workload. - Ability to prepare, monitor, and follow up with workflows, scheduling, and other activities. - Demonstrate superior written and verbal skills to collaborate with internal partners. - Execute continuous improvement initiatives. - Ability to lead teams through a fast-paced and evolving environment. - Other leadership duties assigned. Qualifications - Associate’s degree in a related field, or equivalent experience to justify an exception. - 1+ years of experience managing, leading, mentoring, and training teams of frontline employees and people leaders. - Previous outbound/inbound call center or scheduling experience, including cold calling. - Proven track record of leading teams in a fast-paced entrepreneurial environment and agile to change and ambiguity. - Strong analytical skills. - Excellent oral and written communication; able to present findings to different staff levels. - Strong facilitation skills, including knowledge of program-specific material to train and answer questions regarding products and procedures, as well as basic knowledge of adult learning needs and strategies. - Experience monitoring calls for customer service quality i.e. quality concepts, terminology, and objectives. - Ability to provide targeted and actionable feedback; skilled in managing to metrics and objectives. - Ability to self-manage time and prioritize multiple competing projects while maintaining keen attention to detail. - Solution-oriented; enterprising thinking. Requirements - This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking. - Must be able to commute to multiple site locations within assigned territory. - May be necessary to work extended hours as needed. Schedule - This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis. - Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. Supervisory - Yes - This is a remote position. Benefits - Medical/dental/vision coverage. - Flexible spending. - Company-paid life insurance and short-term disability. - Voluntary benefits. - 401(k). - Paid Time Off and paid holidays. - Medical, dental, and vision coverage are effective 1st of the month following date of hire.