Welcome to MFour At MFour, we’re transforming how businesses understand consumers in an increasingly complex, AI-driven world. Founded in 2011, we are a leading consumer intelligence platform delivering validated, connected, and opt-in data that powers smarter, faster decision-making. What sets us apart is our ability to connect what consumers say with what they actually do. Through our proprietary platform, MFour Studio™ and our flagship app Surveys On The Go®, we combine survey data with real-world behaviors, creating a complete, accurate view of the consumer journey. We’re also shaping the future of research through innovations like DANI™, our AI-powered assistant that enables teams to quickly analyze data, uncover insights, and take action with confidence. Built on our Fair Trade Data® model, everything we do is grounded in transparency, privacy, and trust. Today, we partner with leading global brands like Google, Microsoft, and Disney to eliminate blind spots and drive better business decisions. At our core, we believe better data leads to better outcomes! Your Journey to Success: We are looking for a high-performing Account Manager to drive client retention, growth, and expansion within our existing customer base. The ideal candidate is a relationship builder and revenue driver—someone who is strategic, proactive, and skilled at managing high-value accounts. You will be responsible for renewing, upselling, and cross-selling to current clients while ensuring the highest levels of customer satisfaction. As a key player on our team, you will work closely with Customer Success, Research Strategy, and Marketing to execute growth strategies and ensure client success. Your Mission: - Client Onboarding & Relationship Management - Co-lead onboarding sessions with BDRs, CS, and Research teams to align on goals and processes. - Serve as the primary commercial relationship manager post-sale. - Conduct regular client check-ins, business reviews, and strategic progress updates. - Develop and execute account growth plans tailored to each client’s needs. Renewals, Upselling, & Expansion - Proactively identify and mitigate churn risks. - Lead renewal discussions, ensuring seamless contract negotiations. - Develop strategic upsell and cross-sell opportunities in collaboration with Research and Marketing. - Leverage insights and data to drive client success and expansion. Expanding the Buyer Base - Use Account-Based Marketing (ABM) to identify new buyers within existing client accounts. - Engage with additional stakeholders to expand relationships and revenue opportunities. - Work closely with marketing and sales teams to execute targeted outreach campaigns. Collaboration & Internal Strategy - Partner with Customer Success, Business Development, and Research teams to ensure smooth client experiences. - Provide feedback on client needs, product improvements, and competitive positioning. - Maintain accurate records in Salesforce and other CRM tools to track pipeline and growth performance. What Sets You Apart - 2+ years of account management, sales, or business development experience in a B2B environment selling to MR industry buyers. - Experience managing high-value accounts (100K+ annual spend) and driving renewals, upsells, and expansions. - Knowing how to sell on value, not price. - Strategic mindset with a strong ability to identify and act on growth opportunities. - Strong negotiation and contract management skills. - Excellent relationship-building and communication skills with key decision-makers. - Experience working with Salesforce or similar CRM tools to track pipeline and client growth. - Knowledge of MFour’s market research solutions, advertising, or SaaS industry is a plus. In return for your dedication, we offer: - Salary Range - - $150k - $170k OTE - Health benefits - - Top-tier health benefits include: medical, dental, vision, LTD, and life insurance - Mental health benefits - Work-life balance - - Unlimited PTO - Hybrid model CHECK US OUT: https://www.youtube.com/watch?v=cabweOxGias&t=1s OUR APP : https://surveysonthego.com/

• Contribute to construction and QC of longitudinal electronic health record (EHR) analytic files using structured data • Conduct descriptive analyses of patient demographics, lab values, medication use, and clinical characteristics • Summarize data availability, follow-up patterns, and measurement frequency across CKD subgroups • Support feasibility assessments by generating counts, proportions, and distributional summaries • Produce clean, well-documented analytic code and contribute to draft tables and figures • Participate in biweekly internal team meetings and client meetings, and contribute to written deliverables

• Conduct deep-dive investigative research into applicant information by cross-referencing multiple internal and external data sources to verify business legitimacy and financial health • Analyze discrepancies in applicant documentation and independently resolve complex verification issues by applying sound critical thinking and judgment • Maintain high standards of accuracy and thoroughness while meeting daily production benchmarks in a fast-paced fintech environment • Partner with underwriting and partner relations teams to provide clear, actionable insights derived from your research, supporting Credibly’s goal of accelerated, right-sized capital solutions • Identify and document patterns of risk or process inefficiencies to support platform enhancements and improve data quality

• Monitoring and Management of Investigator Sites • Conducts source data verification (SDV) and ensure clinical trials data are submitted to data management in a timely fashion • Identifies issues that may impact on the conduct of the study and ensure appropriate closure of all issues • Proactively manages a greater investigator site workload commensurate with experience, so that studies are run efficiently, and key study objectives are met • Ensures studies are run in line with ICH/GCP, local laws and Client Standard Operating Procedures (SOPs) and procedures • Ensures patient safety is maintained and all safety issues are reported correctly according to all relevant local and international regulatory requirements • Informs the Principal Investigator (PI) and site staff of all issues • Agrees and develops corrective and preventative actions with PI and site personnel to close all open issues • Responsible for all aspects of site management from collaboration on site selection to study closeout • Trains site staff on the protocol, protocol amendments and Client processes • Understands the product, the protocol, and the therapy area in sufficient detail to be able to have appropriate discussions with the investigator team • Interacts with health care professionals in a manner, which enhances Client’s credibility with the customer • Ensures that data monitored meets target quality standards • Ensures that data is entered into Client systems in a timely manner • Reports on progress of all studies at the investigational site after each visit to ensure that all relevant personnel are aware of progress against plan and any issues that have occurred • Ensures all issues are correctly identified and catalogued • Proactively manages issues to appropriate closure • Maintains accurate site-level information on corporate clinical trials registry • Obtains critical information to enable generation of Investigator Initiation Package (IIP) documentation • Assists Clinical Trial Assistant (CTA) in gathering IIP documentation where required to ensure timely site set up • Maintains the Site Master File (SMF) and SMF log • Ensures Electronic Library and Records Archive (ELARA) and/or Client Trial Master File (TMF) is complete and accurate • QC relevant documents in ELARA and/or TMF in a timely manner • Generates site monitoring reports • Maintains all appropriate monitoring logs • Complies with required training curriculum • Completes timesheets accurately as required • Submits expense reports as required • Updates CV as required • Maintains a working knowledge of and complies with Parexel processes, ICH- GCPs and other applicable requirements