Role Description Tuknik Government Services, LLC, a Koniag Government Services company, is seeking a Help Desk Analyst to support TGS and our government customer. The position is remote. Essential Functions, Responsibilities & Duties may include, but are not limited to: - Provide excellent customer service and solve problems requiring a diverse technical capability (primarily for the Windows Desktop operating system with Microsoft Office 365, Microsoft Office Suite, and various standard applications (COTS). - Technically proficient with Windows 11, Intune, TCP/IP, Wi-Fi, smartphones, tablets, printers and typical office automation application support. - Remote computer support (Beyond Trust / Bomgar). - Owning, tracking and resolving Information Technology (IT) incidents and requests using the Remedy Helix ITSM. - Fulfilling requests and resolving incidents within SLAs on a daily basis to ensure service related issues are identified and resolved within established SLAs. - Responding to alerts and escalations and working with both user and IT support groups to come up with strategic solutions to recurring problems. Qualifications - At least 1 year of relevant experience. - Associate’s degree or equivalent work experience. - CompTIA A+ certified (preferred). - HDI certified (preferred). Requirements - Ability to obtain Government Security Clearance. Benefits - Competitive compensation. - Extraordinary benefits package including health, dental and vision insurance. - 401K with company matching. - Flexible spending accounts. - Paid holidays. - Three weeks paid time off. - And more. Company Description Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com . Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352.

• Troubleshoot operating systems and software applications across the organization. • Respond to and resolve trouble tickets in a timely manner. • Apply patches, updates, and security configurations to systems. • Manage user accounts and permissions, primarily through Okta. • Configure and manage mobile devices using an MDM platform. • Administer and maintain Okta for user lifecycle management, authentication, and authorization. • Configure and customize Slack for team communication and integrate it with other tools. • Manage resources and services within enterprise productivity suites such as Google. • Jira Service Management for ticketing.

Role Description The Audit Specialist Analyst II is responsible for independently executing internal and external audits, interpreting audit findings, validating compliance with contractual performance guarantees, and supporting broader quality assurance initiatives. This role requires advanced knowledge of: - Affordable Care Act - Commercial, Medicare, and Medicaid reimbursement methodologies - Facility, ancillary, and professional claims Additionally, the role involves: - Analyzing claim calculations - Interpreting provider contracts - Collaborating with cross-functional teams - Identifying opportunities to improve audit accuracy, compliance, and operational performance Qualifications - Bachelor’s degree or equivalent experience in claims processing or audit - 2 years in audit or claims review - Familiarity with adjudication systems - Proficient in Microsoft Office and audit software - Strong analytical and communication skills Requirements - Experience in payment integrity or provider contracting – HIGHLY PREFERRED - Extensive experience across ACA, Commercial, Medicare, and Medicaid plans, including reimbursement methodologies and payment structures - Strong expertise in facility, ancillary, and professional billing, coding, and reimbursement practices - Proven ability to interpret provider contracts and perform detailed claim reviews, calculations, and variance analysis - Advanced analytical, critical thinking, and problem-solving skills to assess risks and recommend corrective actions - Excellent communication and collaboration skills, with the ability to present findings, manage priorities independently, and partner effectively across stakeholders Benefits - Health and wellness benefits - 401(k) savings plan - Pension plan - Paid time off - Paid parental leave - Disability insurance - Supplemental life insurance - Employee assistance program - Paid holidays - Tuition reimbursement - Other incentives Company Description At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Role Description As an IT Intern, you will work with a safety-first team to provide support to the Company by organizing customer data into a centralized location and free up cloud storage locations by moving cloud data to an external storage location. Key Roles & Responsibilities - Move and archive unused data maintained in the cloud to external storage location. - Copy and archive data stored on external hard drives. - Work with operations to retrieve individual cloud stored data and move to appropriate storage locations. - Develop a process for the Company to consistently move cloud data to external storage archive location. - Other projects as assigned. - Actively participates in JSA and uses all necessary steps to complete tasks safely and ensures the safety of others working in the area. - Communicates with all levels of management and crew to effectively present any needs and changes. - All other duties as assigned. Qualifications - Must be in second or third year of a college accredited IT program. - High School diploma or GED required. - Six months+ experience in a similar role is preferred. - Current Driver’s license with acceptable driving record required. Requirements - Must be able to demonstrate effective written and verbal communication skills. - Must be able to demonstrate organizational ability through time management and scheduling. - Act in professional manner with coworkers and customers. - Must display customer focused mindset while completing projects in a timely manner. - Maintain confidentiality with sensitive information. - Ability to adhere to a written method or procedure. - Confidence to STOP work immediately when a problem is identified. - Ability to read and comprehend technical documents, preferred. - Working knowledge of MS Office Suite of products, preferred. - Ability to read and comprehend simple instructions, short correspondence, and memos. - Ability to write simple correspondence. - Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Environmental/Working Conditions - While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms. - Prolonged periods sitting at a desk and working on a computer. - Participation in field audits can be required. - This position will be remote. Other Considerations/Requirements - Must meet minimum company requirements to operate a company vehicle and be eligible for coverage under Company insurance program. - Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. - May be required to travel to field and/or office locations. - This position may require overtime/weekend/off-hours.