Role Description Schuman Cheese is seeking a Strategic Account Representative (Customer Service) to join our high-performing Club team and help support some of the most visible accounts in the business, including customers like Costco, Sam’s Club, Walmart, and BJ’s. This is a customer-facing, high-visibility role that delivers world-class, concierge-level service while serving as a direct liaison between customers, Sales Representatives, and key Schuman departments. - Drive exceptional execution across order processing, issue resolution, and customer advocacy. - Build confidence with both internal and external partners through responsiveness, sound judgment, and follow-through. - Interface directly with members of the family and the leadership team. - Operate with confidence, professionalism, and presence in high-exposure situations. - Bring high energy, high effort, and readiness to perform in a fast-moving environment. - Elevate an already strong team as a standout customer service professional. Qualifications - 5 or more years of experience in customer service, supply chain coordination, account management, or related business support roles is required. - Experience working with club customers or large retail supply chains such as Costco, Sam’s, or Wal-Mart is a plus. - Strong computer skills, including proficiency in Microsoft Excel and Outlook. - Experience working within Sage X3 or a similar ERP system is a plus. - Familiarity with EDI transaction sets and order processing workflows preferred. - Excellent customer communication skills, including the ability to tailor messaging to the audience. - Above average written and verbal communication skills. - Strong interpersonal skills with the ability to work cross-functionally. - Strong data management, analytical, troubleshooting, and research skills. - Skilled in problem solving, time management, and multitasking. - Organized, dependable, and results-oriented with strong follow-through. - Able to thrive in a fast-paced environment and adapt to changing priorities. - Self-directed with the ability to work independently and collaborate effectively. - Demonstrates sound judgment and the ability to make business decisions that support both the customer and Schuman Cheese. Requirements - This is a full-time hourly position. - Hours of work and days are Monday through Friday, 10am – 7pm CST or 8am - 5pm PST. - Expectations of 45 hours per week, to be worked during normal business hours.

Role Description Schuman Cheese is seeking a Strategic Account Representative (Customer Service) to join our high-performing Club team and help support some of the most visible accounts in the business, including customers like Costco, Sam’s Club, Walmart, and BJ’s. This is a customer-facing, high-visibility role that delivers world-class, concierge-level service while serving as a direct liaison between customers, Sales Representatives, and key Schuman departments. - Drive exceptional execution across order processing, issue resolution, and customer advocacy. - Build confidence with both internal and external partners through responsiveness, sound judgment, and follow-through. - Interface directly with members of the family and the leadership team. - Operate with confidence, professionalism, and presence in high-exposure situations. - Bring high energy, high effort, and readiness to perform in a fast-moving environment. - Help elevate an already strong team. Qualifications - 5 or more years of experience in customer service, supply chain coordination, account management, or related business support roles is required; experience working with club customers or large retail supply chains such as Costco, Sam’s, or Wal-Mart is a plus. - Strong computer skills, including proficiency in Microsoft Excel and Outlook; experience working within Sage X3 or a similar ERP system is a plus. - Familiarity with EDI transaction sets and order processing workflows preferred. - Excellent customer communication skills, including the ability to tailor messaging to the audience and build professional business relationships. - Above average written and verbal communication skills, with the ability to communicate effectively across all levels of the organization. - Strong interpersonal skills with the ability to work cross-functionally and contribute as a team player. - Strong data management, analytical, troubleshooting, and research skills, with the ability to identify issues and support effective resolution. - Skilled in problem solving, time management, and multitasking while maintaining a high level of accuracy and attention to detail. - Organized, dependable, and results oriented, with strong follow-through and a high sense of urgency. - Able to thrive in a fast-paced environment, remain calm under pressure, and adapt to changing priorities. - Self-directed with the ability to work independently with limited direction, while also collaborating effectively within a team. - Demonstrates sound judgment and the ability to make business decisions that support both the customer and Schuman Cheese. Requirements - This is a full-time hourly position. - Hours of work and days are Monday through Friday, 10am – 7pm CST or 8am - 5pm PST. - Expectations of 45 hours per week, to be worked during normal business hours.

Role Description We're currently looking for organized, reliable individuals to help support clients by coordinating details, managing schedules, and ensuring everything runs smoothly from start to finish. This is a fully remote position with flexible hours, making it a great fit for anyone looking to work independently while building valuable skills. No prior experience is required — training is provided. - Communicating with clients to understand their needs and preferences - Organizing schedules, confirmations, and important details - Providing clear, timely updates and support - Keeping everything on track to ensure a smooth experience - Assisting with coordination from start to finish Qualifications - Strong communication and organizational skills - Attention to detail and ability to stay on top of tasks - Comfortable working independently in a remote environment - Basic tech skills (email, apps, online systems) - Positive attitude and willingness to learn - Experience in customer service or coordination is helpful, but not required Requirements - Applicants must be authorized to work in: United States, United Kingdom, Mexico, Spain, Australia, or LATAM regions Benefits - 100% remote — work from anywhere - Flexible schedule options - Structured training provided - Supportive team environment - Opportunities for growth based on performance Who This Is Great For - Stay-at-home parents - Military spouses - Anyone looking for flexible, remote work - Individuals wanting to build new skills while working from home If you're organized, dependable, and enjoy helping others, we'd love to hear from you.

Role Description Help Clients Create Unforgettable Travel Experiences Are you passionate about travel and helping people plan memorable experiences? We are seeking motivated, detail-oriented individuals to join our team as Travel Booking Specialists. This is a remote, entry-level opportunity with flexible full-time and part-time schedules available. In this role, you will assist clients with booking and coordinating travel arrangements, including: - Flights - Hotels - Cruises - Vacation packages - Activities - Excursions - Car rentals - Concerts - Sporting events - Other travel-related experiences No prior travel industry experience is required; comprehensive training and ongoing support are provided. Responsibilities include: - Assist clients in planning and booking travel experiences tailored to their preferences and budget - Research and recommend flights, accommodations, cruises, transportation, and activities - Coordinate reservations for hotels, vacation rentals, car rentals, tours, excursions, concerts, and sporting events - Provide exceptional customer service before, during, and after travel - Maintain accurate booking records and client information - Stay informed about travel destinations, promotions, and industry updates - Communicate effectively with suppliers and travel partners - Resolve travel-related questions and provide support when needed Qualifications - Strong communication and customer service skills - Excellent organizational and time-management abilities - Comfortable using computers, online booking platforms, and digital communication tools - Ability to work independently in a remote environment - Attention to detail and problem-solving skills - Passion for travel and helping others - Must be authorized to work in your country of residence (if applicable) Requirements - Experience in hospitality, customer service, sales, retail, or travel-related fields (preferred) - Familiarity with popular travel destinations and vacation planning (preferred) - Social media and marketing experience is a plus (preferred) Benefits - Remote work opportunity - Flexible full-time and part-time schedules - Entry-level position with training provided - Professional development and ongoing support - Opportunities for career growth within the travel industry - Access to travel industry resources and supplier partnerships Work Environment This position is fully remote. Candidates should have access to a reliable internet connection, a computer, and a professional workspace suitable for communicating with clients.