Evry Health is seeking a tech-savvy Nurse to join our team for Care Coordination. As a Care Coordinator you work with members to improve their wellness and engage with our health plan's benefits. You build good relationships with both our health plan members and our medical providers through phone calls, emails, and texts. This is an exciting role allowing the ability to work with members across the continuum. Our teams are 100% virtual. While this is a remote role, you must reside in the United States and in the Eastern or Central time zone. About Evry Health and Globe Life We are on a mission to bring humanity to health insurance. Our high-technology health plans expand benefits, increase access and transparency, and feature a personalized, human approach. We strive to ensure members live happier, healthier lives. Evry Health is the major medical division of Globe Life (NYSE:GL). Globe Life has 16.8 million policies in force, and more than 3,000 corporate employees and 15,000 agents. For more than 45 consecutive years, Globe Life has earned an A (Excellent) rating or higher from A.M. Best Company. Roles and Responsibilities - Communicate and provide education to members and providers on insurance plan benefits and digital health solutions. - Use negotiation and motivational interviewing techniques to increase engagement. - Pro-active and reactive support for members, including outbound phone/email/text outreach. - Employ active listening & motivational interviewing skills, and can handle difficult calls tactfully, courteously, professionally and document accordingly that can build patient trust and engagement. - Ability to effectively excel in a virtual work environment through active participation in team huddles, Supervisor 1:1s, Instant Messaging, or check-ins, efficiently answering and documenting member/provider calls. - Accurately track and document work on a variety of internal software tools and platforms. - Consult with supervisors, utilization management team, medical directors, as needed to overcome barriers. - Effectively manages escalations within the department by ensuring appropriate accountability, sense of urgency, communication and follow through to closure. - Assist departmental staff with coding, medical records/documentation, pre-certification, reimbursement, and claim denials/appeals. - Ability to interact with external facility or providers as needed to gather clinical information to support the medical necessity review process and plan of care. Experience and Skills Desired - You have 1-2 years of experience working at a health plan, preferably with a commercial population. - You have 3-5 years of nursing experience in a clinical setting assisting with direct patient care, such as a hospital or ambulatory setting. - Must have a current, unrestricted Texas nursing license or Compact License. Please include your license number(s) and the corresponding state(s) in your resume. - Diploma from an accredited school/college of nursing required. - You have working knowledge of medical and insurance industry terminology including basic understanding of health plan benefits, CPT/ICD10, authorizations, and digital health programs. - You have an area of interest or experience within cardiology/pulmonology, women’s health, orthopedic surgery/physical medicine, primary care/pediatrics, and oncology. - You have experience outreaching and educating members telephonically. - You have an innovative and entrepreneurial spirit with a passion to contribute to a much-needed change in our health care system. - Bonus: Familiarity with Salesforce/Healthcloud/CareIQ. - Bonus: Experience working in a call center. - Bonus: Spanish fluency (conversational). Telecommuting Requirements - This is a remote position. Our whole company works remotely. Company headquarters are in Dallas, Texas. - Company business hours are weekdays 9-5 CST. We will only consider candidates in the United States who reside in the CST or EST time zones. This position requires work during the stated business hours as well as rotating on-call weekends. - Required to have a dedicated work area established that is separate from other living areas and provides information privacy. - Ability to keep all company sensitive documents secure. - Must live in a location that receives an existing high-speed internet connection/service. Benefits Package - Competitive salary - Comprehensive health, dental, and vision insurance as well as life and disability - Retirement savings plan with company match - Generous time off/vacation - Professional development opportunities - Flexible and remote work environment Evry Health is an EEO employer - Read More Here

Candidates must be fluent in Portuguese and English and submit their application in English to be considered. Only those currently living in and authorized to work in Brazil are eligible. CES Dress and Grooming Expectations All online instructors and graders who support BYU-Pathway Worldwide commit to uphold the CES Honor Code in their roles as institutional representatives, leaders, and mentors. Employees teach students through example and counsel how to make choices that exemplify these principles and expectations, while recognizing that the roles of employees and students are distinct from each other, and their choices will reflect these differences. Employees have a higher standard for dress and grooming. When choosing attire, employees make decisions appropriate for their professional role, responsibilities, purpose, and setting. Dress for men and women should be modest in fit and style and be neat and clean. Sloppy, overly casual, ragged, or extreme clothing is not acceptable. Hair should be clean, neat, modest, and avoid extremes in styles and colors. Men's hair should be neatly trimmed. Men should be clean shaven. If worn, mustaches should be neatly trimmed. Application Details The application system will store candidate information. Once submitted, application details will be shared with Church Education System (CES) partners involved in the selection process. Applicants may receive a rejection email during or after review; however, unless a direct rejection is received from the hiring manager, applications will remain active and under consideration. This posting serves as an interest list for future opportunities. Because hiring is based on enrollment needs, applicants may not be contacted immediately. Candidates not selected at this time will remain on file for consideration as future positions become available. If you have any questions, please contact our Human Resources representative, Bryan at bryan.miranda@byupw.edu.. Position Summary The PathwayConnect instructor is an important part of the instructional team. With a strong focus on the academic success of every student, instructors use their subject matter expertise and deep understanding of the curriculum and student population to: Identify trends impeding academic success Conduct targeted outreach and provide instruction to target groups and individuals Build capable learners, confident in their ability to succeed academically and in life PathwayConnect instructors do not develop lessons or assessments, nor do they issue grades on student work (grading is handled by a centrally managed pool of qualified graders). Their focus is on the academic success of every student in their care.

Job Title: Bilingual Medical Scheduling & Intake Specialist (Spanish-English) Employment Type: Full-Time Schedule: Monday – Friday, 8:00 AM – 5:00 PM Eastern Daylight Time Saturday: 8:00 AM – 3:00 PM (rotational, maintaining 40 hrs/week) Salary: $6 – $8/hour (based on experience) Location: Remote (Latin America) We are seeking a Bilingual Medical Scheduling & Intake Specialist (Spanish-English) to support a U.S.-based healthcare provider dedicated to delivering high-quality, patient-centered care. The practice offers a range of services focused on improving overall health and well-being in a professional and compassionate environment. In this role, you will be the first point of contact for patients, ensuring a seamless experience through efficient scheduling, timely follow-ups, and responsive communication. Responsibilities - Handle inbound and outbound patient calls with professionalism and empathy - Schedule, confirm, and reschedule appointments to maximize provider availability - Conduct patient intake, including demographics and insurance information - Verify insurance eligibility and assist with basic billing-related questions - Perform timely follow-ups, including lab result callbacks and appointment reminders - Maintain accurate and up-to-date patient records in the EHR system - Respond to patient inquiries and provide general front desk support - Prioritize urgent and appointment-related calls effectively

Job Title: Bilingual Medical Scheduling & Intake Specialist (Spanish-English) Employment Type: Full-Time Schedule: Monday – Friday, 8:00 AM – 5:00 PM Eastern Daylight Time Saturday: 8:00 AM – 3:00 PM (rotational, maintaining 40 hrs/week) Salary: $6 – $8/hour (based on experience) Location: Remote (Latin America) We are seeking a Bilingual Medical Scheduling & Intake Specialist (Spanish-English) to support a U.S.-based healthcare provider dedicated to delivering high-quality, patient-centered care. The practice offers a range of services focused on improving overall health and well-being in a professional and compassionate environment. In this role, you will be the first point of contact for patients, ensuring a seamless experience through efficient scheduling, timely follow-ups, and responsive communication. Responsibilities - Handle inbound and outbound patient calls with professionalism and empathy - Schedule, confirm, and reschedule appointments to maximize provider availability - Conduct patient intake, including demographics and insurance information - Verify insurance eligibility and assist with basic billing-related questions - Perform timely follow-ups, including lab result callbacks and appointment reminders - Maintain accurate and up-to-date patient records in the EHR system - Respond to patient inquiries and provide general front desk support - Prioritize urgent and appointment-related calls effectively