• Support the design, configuration, and implementation of Cityworks and Trimble Unity solutions • Configure workflows, service requests, inspections, permits, and user roles • Assist with system integrations (Esri, APIs, third-party tools) and data migration • Troubleshoot system issues related to configuration, data quality, and performance • Participate in testing, validation, and go-live activities • Work with clients to gather requirements and translate business needs into system solutions • Participate in discovery sessions, workshops, and solution reviews • Provide ongoing support and guidance throughout implementation • Recommend system architecture and best practices aligned with client needs (for Solutions Engineers – Solutions Architects) • Lead system assessments and identify improvement opportunities (for Solutions Architects)

• Design, oversee, and maintain spatial databases, ensuring data accuracy and integrity throughout all projects. • Perform advanced geoprocessing and spatial modeling utilizing QGIS, and translate the results into practical insights. • Create, customize, and support QGIS plugins and extensions to meet specific project requirements. • Automate geospatial analysis workflows with Python (PyQGIS) to enhance efficiency and reproducibility. • Produce high-quality cartographic maps and visualizations for use in reports, presentations, and decision-making. • Work collaboratively with multidisciplinary team members to gather requirements and develop geospatial solutions. • Effectively communicate complex technical information both orally and in writing to internal teams and external stakeholders.

• Analyser et intégrer les couches et services géospatiaux nécessaires à la composante cartographique • Configurer les intégrations avec ArcGIS Online et, au besoin, des services cartographiques connexes • Collaborer à la conception des cartes, vues thématiques, superpositions météo et comportements d’affichage • Soutenir la gestion des permissions, des couches restreintes et des usages cartographiques autorisés • Travailler avec les équipes frontend et backend pour assurer une intégration fluide des fonctions cartographiques • Contribuer aux essais de performance, d’affichage et d’acceptation des composantes SIG • Produire la documentation technique et fonctionnelle liée aux intégrations géospatiales • Participer à l’évolution des représentations cartographiques, exports et vues opérationnelles

• Serve as the primary point of contact for geospatial data acquisition and quality management. • Lead efforts for acquiring, validating, and integrating new geospatial datasets. • Develop and enforce QA/QC protocols for data accuracy, metadata, and compliance. • Manage delivery of geospatial data per Government schedules and specifications. • Coordinate high availability and disaster recovery strategies for data systems. • Monitor geospatial systems and implement automated backup and recovery tools. • Oversee access control and Data Use Agreement (DUA) automation and compliance. • Provide 24/7 on-call technical support for incidents and system issues. • Maintain and publish the HIFLD Data Catalog with accurate and updated metadata. • Develop and update SOPs and documentation on data management processes. • Research and apply federal standards and best practices in data governance. • Lead creation of proof-of-concept geospatial products using DHS or GMO platforms. • Prepare white papers with recommendations for improving data processes and tools. • Collaborate with stakeholders on geospatial demonstrations, briefings, and exchanges. • Support software renewals, license management, and interconnectivity agreements.