• Develop, manage, and grow a portfolio of customers within a designated territory • Achieve sales goals while anticipating trends in customer growth and delivering best-in-class customer service • Collaborate with cross-functional team members to deliver profitable results and customer satisfaction • Build and develop relationships with local owners, managers, operators and service providers within the industry • Generate new business with various end users including on site staff as well as key decision makers at management companies • Plan, schedule, and lead daily meetings with customers in assigned portfolio • Maintain accurate and up to date customer activities and opportunities utilizing customer relationship tools • Utilize the full company value propositions including selling tools, programs and fulfillment capabilities • Participate in training sessions, sales/business meetings and company-sponsored trade shows, conferences and conventions • Analyze data, recognize trends and build overall sales strategy • Recognize and understand competitive landscape within assigned market(s) and share information with leadership

Title: Rare Disease Account Manager Location: United States Job Description: Rare Disease Account Manager, Specialty Brands Cycle Company: Cycle Pharmaceuticals Inc Location: Remote position but candidates will ideally live in Nashville or Knoxville and close to the airport for travel. Position Summary: This is a full-time position within our US Sales department. Salary: This position is paying between $130,000 - $150,000 base salary depending on experience The Opportunity Cycle Pharmaceuticals is recruiting for a Rare Disease Account Manager to join our sales team, supporting our Specialty portfolio in the Mid-South territory. This position covers Tennessee, Alabama, Kentucky and a small portion of Georgia. This is a unique opportunity to make a meaningful impact in the rare disease space while contributing to the growth of a dynamic, collaborative, and patient-focused organisation. Our employees are encouraged to have an entrepreneurial mindset, where you can share ideas and bring fresh perspectives and solutions. You’ll play an active role in contributing to the strategic planning process and take personal ownership to help us deliver our targets. With a diverse portfolio across multiple therapeutic areas, this position offers variety, challenge, and the opportunity to truly make a difference. As well as building lasting relationships with clinics, health care and key opinion leaders, you’ll develop your internal network and contribute to cross-functional project teams. Having the opportunity to participate in a range of company projects, you will leverage your transferable skills across projects aligned to market access, product launches, patient services and marketing. Our Company At Cycle, we believe that Every Single Patient Matters. This is at the heart of why we work and were looking for people to join our team who share our vision. We know that life-changing treatments need life-improving product support to match, because when you put the two together, great things can happen. Our core focus areas include rare metabolic, immunological, and neurological genetic conditions, where we improve existing drugs, repurpose them for new uses, and bring generics back to market. Using cutting-edge drug delivery technologies, we enhance the efficiency of treatments, offering patients greater freedom and choice. Headquartered in Cambridge, UK, with a significant US presence, Cycle has scaled rapidly and was named one of the UK’s fastest-growing private companies by The Sunday Times (Sunday Times 100 2024 & Sunday Times 100 Tech 2025). If you want to know more about what we do then, why not check out our website and take a look at some of our patient stories: Patient Stories - Cycle Pharma What you will be doing: - Create awareness about Cycle Pharma treatment options and the services that can be provided to support both HCPs and patients, through physician, nurse and office-based selling and promotional activity. - Engage accounts and HCPs through a variety of mediums including phone, email, video conferencing, and face to face. - Educate regarding prescribing process and support services when you help a customer identify a patient. - Partner with our in-house HUB and wider patient support team to coordinate patient support. - Coordinate community-based education through thought leaders when requested. - Provide input to and collaborate with the Marketing departments and training teams regarding diagnosis, disease education and treatment education, tools and messages. - Execute marketing programs and support medical meeting presence to communicate key messages. - Collaborate with Medical Affairs on education and other initiatives when appropriate. - Adhere to compliance guidelines - Develop and execute quarterly territory business plan. Skills and experience that will help you to succeed in this position: - Pharmaceutical and/or specialty pharmacy sales experience in: Allergy & Immunology, Urology, and Neuromuscular disorders. - Experience selling both biopharmaceutical products and services (Rare Disease sales experience is a plus) - Proven field-based experience in biopharmaceutical industry and Hospital/Institutional sales experience. - Confident at delivering results that meet targeted objectives. - Experience with CRM systems, Outlook, Excel - Proven ability to work collaboratively across multiple teams, proactively sharing information and insights. - Excellent verbal and written communication skills - Willingness to travel > 70% - Valid driver’s license and clean driving record. What can we offer to you We have an agile working policy which allows employees the flexibility to manage their appointments, start and finish times around our core working hours and the business need and deliverables. In addition to being part of a great team and doing things that will make a real difference to patients’ lives, you will enjoy all the benefits that brings: - Competitive salary based on experience - A collaborative high performing work environment - Performance based bonus - Opportunity to join a fast growing and ambitious business - 100% employer paid membership for Private Health Insurance - Life Insurance - 401k plan Diversity and Inclusion statement: At Cycle Pharmaceuticals, we are committed to creating an inclusive, respectful, positive and diverse workplace. We do not discriminate on the basis of race, colour, religion, gender, age, disability, or any other protected characteristic. We actively support and embrace diversity, and we are working to build a team that reflects a wide range of backgrounds and perspectives. We value your unique contributions and encourage you to join us in shaping a more inclusive future. If you require any reasonable adjustments - whether during the application process or in the workplace - we will be happy to support your needs. At Cycle, equality, inclusion, and respect are at the core of everything we do. We fully comply with all applicable employment laws, including those related to non-discrimination, work authorization, and employment eligibility verification.

Conduct initial screenings and referrals for health services, collect and enter demographic data, provide follow-up calls to ensure member engagement, and assist with authorizations for various health-related facilities and services.

Title: Senior Patient Account Specialist Location: TX-Galveston Job Description: Business, Managerial & Finance UTMB Health 2603378 EDUCATION & EXPERIENCE: Minimum Qualifications: - Associate’s degree or equivalent. - Minimum of three years patient accounts experience. - Minimum of two years Epic Revenue Cycle experience. Preferred Qualifications: - Experience with end-to-end revenue cycle operations, including billing, denials management, and collections. - Demonstrated experience identifying operational trends and implementing process improvements within a revenue cycle or healthcare billing environment. - Experience leading, mentoring, and developing team members to support individual and team performance goals. JOB SUMMARY: The Sr. Patient Account Specialist will be responsible for billing all third-party payers through a claims processing vendor and/or for appeal of denied professional and/or hospital claims. Identifies billing issues affecting hospital and/or physicians claims/accounts and takes necessary action to ensure timely and appropriate claim filing. Performs follow-up activities and identifies reimbursement issues affecting these claims. Takes necessary actions to ensure timely and appropriate reimbursement and account resolution. ESSENTIAL JOB FUNCTIONS: - Demonstrates an expert level of competence and understanding of all state and federal laws, rules, and regulations regarding payer billing guidelines - Demonstrates a basic understanding of CPT, ICD-9, HCPCS, modifier coding as well as POS requirements - Meets or exceeds QA and Productivity requirements - Billing payers and/or clients for hospital and/or Professional Patient Accounts - Resolves Payer rejections from billing system daily to bill submit hospital and/or physicians claims - Performs online corrections to edited claims according to procedures - Performs detailed follow-up activities on assigned accounts according to procedures - Responds to daily correspondence according to procedures - Identifies denials and underpayments for appeal - Reviews, researches, and processes denied claims - Appeal claims as appropriate according to policies and procedures - Updates account information and documents as appropriate within Epic Resolute - Processes account adjustments according to policies/procedures - Issues payer and/or patient refunds according to policies/procedures - Validates accuracy of payments and/or adjustments on accounts - Resolves outstanding accounts at required accuracy and productivity requirements - Assists in the training and mentoring of new employees - Performs quality assurance reviews - Assist in the coordination of reporting and feedback to stakeholders - Maintains comprehensive knowledge of the work unit assigned - Assists in the development of department policies and procedures - Adheres to established policies and procedures - Adheres to internal controls and reporting structure - Maintains open and professional communication with customers, colleagues, and vendors - Performs well in a team environment Marginal or Periodic Functions: - Successfully completes competency-based training and testing - Prioritizes and completes all work in an accurate, effective, and efficient manner - Participates in team meetings/activities and supports the philosophy and goals of the team and department - Assists in the training and mentoring of new employees - Reads all announcements and relevant communications relating to job duties - Performs related duties as required. WORKING ENVIRONMENT/EQUIPMENT: - Standard hospital, clinical, laboratory and/or office environments. - Standard office equipment. SALARY RANGE: Actual salary commensurate with experience. WORK SCHEDULE: Hybrid position, Monday through Friday, 8 am to 5 pm. Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.