• You’ll spend each day communicating on the phone with clients to understand their situation, figure out whether we can help them, and advise them on the next steps. • You'll become an expert on a complex and interesting field, learn to rapidly navigate our internal tech platforms and tools (Salesforce, etc.), and help hundreds of ordinary people (each with a unique story) every week. • You’ll be measured by and compensated for the impact you have on our clients. • The conversations are deeply rewarding, and clients are profoundly grateful. You will have to navigate conversations on deeply personal and sad topics, gently but quickly offer guidance, and handle many different interactions over the course of a day.

• Conduct surveillance on Liability and Work Comp Insurance claims. • Prolonged periods of sitting in a vehicle or other stationary positions during surveillance – up to 12 hours per day. • Ability to travel to different locations for investigations, which may involve driving, walking, or using public transportation. • Maintain visual focus during surveillance activities, often for extended periods. • Ability to navigate various environments, including urban, rural, and indoor settings. • Ability to review and dissect comprehensive reports, as well as Police reports. • Ability to write a detailed surveillance report to Company Standards. • Ability to review video in order to properly prepare reports. • Ability to covertly document a Subject without being detected. • Ability to search, locate and utilize Social Media throughout the investigative process. • Ability to react quickly and use good judgement to scenarios that may arise during surveillance. • Ability to think outside the box.

• Ensure acquisitions are processed in a timely manner to ensure properties get on market quickly • Act as a dedicated representative to customers throughout the settlement process • Review and enter contracts/settlement statements and ensure they are entered into our CRM properly • Manage relationships with title companies and ensure that all settlements are being processed timely • Assist with property marketing including ordering professional pictures, generating online listings, and staging properties • Partner with the construction department to ensure all projects are completed prior to listing • Assist House Buyers of America’s expansion into new geographic markets • Sign closing documents

• Inspecter et valider les systèmes d'extinction d'incendie des véhicules • Effectuer des tests mécaniques/électriques • Remplacer, réparer et certifier les composants • Lire/interpréter les dessins, les spécifications et les manuels • Évaluer les besoins des clients et recommander des solutions • Remplir la documentation et les rapports de travail quotidiens • Encadrer les membres juniors de l'équipe • Participer à un système de rotation des gardes 24 heures sur 24, 7 jours sur 7.