Title: Front Desk Clerk Location: Novi United States Job Description: Job category: Front Office Requisition number: FRONT061044 Part-time Pay or shift range: $17 USD to $18 USD This is the pay range for this role. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Description Front Desk - Renaissance Baronette Hotel, Novi, MI We are looking for people that have passion. Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you are detail oriented, enjoy engaging with others and have a winning personality – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Full and part time available. Medical/eye/dental benefit plan for full time associates plus so much more! Role Responsibilities: As a Front Desk Receptionist, you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. Must be able to work holidays and weekends when needed. EOE

• Join us and be part of this success journey! • We are looking for talent who want to grow and make a difference! • If you are passionate about technology and want to work in a collaborative, innovative environment, this is your chance!

• Build, Own, and Evangelize Shared Frontend Libraries – Create, maintain, and drive adoption of reusable frontend components and libraries that accelerate development and maintain consistency across teams. • Own Frontend Performance & Architecture – Drive frontend optimization by reducing bundle sizes, improving rendering efficiency, and establishing best practices that elevate engineering quality across the organization. • Improve, Scale, and Evangelize the Design System – Keep the Design System robust, performant, well-documented, and deeply integrated into frontend workflows while championing its adoption across teams.

• Provide website maintenance and enhancements to existing websites through the use of CSS, JS, and HTML • Work closely with team members from various teams to ensure that client requests are consistent to the overall design of the website and follow web development best practices • Collaborate with our team on projects to improve scalability, performance, and usability across our platform • Access to a private & secure workspace, free from distractions • Accessible during the assigned work schedule for regular duties and responsibilities as outlined by the supervisor • Internet connection with speeds of 5 Megabits down / 3 Megabits up (5mbps/3mbps)