Role Description - Answer calls professionally, acting according to the Interpreters code of conduct. - Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically). - Go into internal professional training. - Communicate and report to your team leader. Qualifications - Proficiency/Bilingual/Native level of English and target language. - 1+ years of interpreting experience (Desirable). - High emotional intelligence and tolerance of diverse cultures. - High level of communication, listening, note-taking, and memory retention skills. Requirements - 90% English proficiency - Steady wired internet connection - USB Wired headset - Windows 10 or MacOS Benefits - Fully remote position with a clear schedule - Full-time or part-time position - Immediate availability to start working after onboarding - Monthly payments - Per minute Rate - Internal training, good communication

• Deliver accurate, impartial, and confidential interpretation between English and Malayalam • Work remotely to support clients in sectors including healthcare, local government, and public services • Manage your own schedule while delivering high-quality interpreting services

• Deliver accurate, impartial, and confidential interpretation between English and Yoruba • Work remotely to support clients in sectors including healthcare, local government, and public services • Manage your own schedule while delivering high-quality interpreting services

Role Description Our Linguists perform real-time and/or recorded transcription from Mandarin to English in support of sensitive law enforcement work. You will: - Capture accurate, court-ready written products. - Identify, decode, and document colloquialisms, slang, and coded language. - Extract and communicate pertinent information to law enforcement personnel. - Transcribe source documents and recordings from multiple storage formats (e.g., digital media, audio, and video). This role is a good fit for linguists and interpreters who are comfortable working in a fast-paced environment where accuracy, attention to detail, and clear written documentation are essential. Essential Functions & Responsibilities - Listen to live or recorded communications in Mandarin and produce verbal and written synopses and transcriptions, as required by the project. - Communicate pertinent information to the Client (law enforcement personnel) in a timely manner when supporting live monitoring. - Build and maintain a master list of slang terms and codes used by a particular group/organization for the duration of the project/case. - Build and maintain a voice library for the duration of the project. - Transcribe and translate pertinent calls and documents, as assigned by the supervisor. - Produce court-ready (accurate, clearly formatted, and complete) transcriptions of pertinent calls, chats, and documents in the required format. - Use project reference tools and materials developed during the project to ensure accuracy and consistency. - Transcribe a minimum of 16 minutes of recorded conversation in an 8-hour day (per required format and quality standards). - Operate specialized government-provided software and equipment (e.g., JSI voice box, Pen-link, Comverse, and other communications-collection tools) used at the assigned site. - Maintain a daily productivity log in accordance with project requirements. - Perform related duties as assigned. Qualifications - High School Diploma or equivalent. - Minimum one (1) year of translation experience in the required language. - Knowledge of Mandarin colloquialisms, slang terms, and regional expressions. - Familiarity with SMS shorthand, social media terminology, and web chat communications. - Excellent verbal and written skills in the target language, including accurate grammar, punctuation, and spelling. - Ability to meet the position requirement of a score of 3 or better on a third-party language assessment (Listening/Speaking/Reading/Writing) in English and Mandarin. - Strong computer skills in Microsoft Office (Word, Excel, PowerPoint, and Outlook). - Ability to work under pressure in a fast-paced environment and communicate effectively with management and law enforcement personnel. - Strong prioritization and time-management skills; ability to meet deadlines, balance multiple tasks, and work effectively in a team environment. - Ability to take technical direction and incorporate feedback from multiple sources. - Must type 45 words per minute. Requirements - Ability to obtain and maintain Public Trust eligibility as a condition of employment. - Favorable credit check, as applicable to the required Public Trust eligibility. - Successful completion of a background investigation and drug screening. - Must be a U.S. citizen or Permanent Resident. - Must have lived in the U.S. for 3 of the past 5 years. Physical Requirements & Working Conditions - Must have the mobility to attend meetings with managers and employees. - Climbing/Stooping/Kneeling: 0% - 10% of the time. - Lifting/Pulling/Pushing: 0% - 10% of the time. - Must be able to write, type, and use a telephone system for extended periods. - Sitting for prolonged periods while monitoring live or recorded calls. Ability to leave the desk may be restricted during live monitoring and translation activities. Company Description KACE is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class. KACE complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to recruiting@kacecompany.com.