Role Description This is a remote position with the expectation of travel to programs as needed to provide on-site training, mentoring, and system support! Do you love turning complex systems into something people actually understand and trust? At Bristol Hospice, our System Specialist / Trainer plays a critical role behind the scenes, ensuring our clinical teams are supported with accurate, reliable EMR systems so they can focus on what matters most… caring for patients and families. An Average Day: (Includes, but not limited to) - Train and support clinical and business office staff on EMR systems, workflows, and best practices to ensure accuracy and confidence in daily use. - Provide hands-on assistance with system setup, user access, security permissions, and troubleshooting. - Serve as a subject matter expert for clinical software, answering questions and resolving system issues in collaboration with Billing, HIS, Quality, and Informatics teams. - Monitor EMR functionality, proactively identifying issues, updates, or opportunities for improvement. - Assist with onboarding new users and deploying system updates or enhancements across multiple programs. - Support QAPI, CHAP, and compliance efforts by auditing documentation and ensuring system alignment with regulatory standards. - Analyze workflows and data to recommend process improvements that enhance efficiency, accuracy, and user experience. - Pull quality data and reports to support leadership, quality initiatives, and operational decision-making. - Partner with vendors and internal stakeholders to test, implement, and optimize clinical systems. - Provide after-hours or remote support as needed to ensure continuity of operations. - Travel to programs as needed to provide on-site training, mentoring, and system support. - Other duties as assigned. Qualifications - Minimum of three (3) years of experience in a hospice environment. - Medical billing and computer systems experience preferred. - High school diploma or equivalent required. - Strong working knowledge of EMR/EHR systems, including medical records, data entry, and clinical documentation workflows. - Proficiency in Microsoft Office applications (Word, Excel, Outlook). - Demonstrated ability to train, present, and educate staff at varying levels of technical experience. Benefits - Tuition Reimbursement - PTO and Paid Holidays - Medical, Dental, Vision, Life Insurance, and more - HSA & 401(k) available - Mileage Reimbursement for applicable positions - Advanced training programs - Passionate company culture committed to the highest standard of care in the hospice industry Company Description Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. Our culture is cultivated using the following values: - Integrity: We are honest and professional. - Trust: We count on each other. - Excellence: We strive to always do our best and look for ways to improve and excel. - Accountability: We accept responsibility for our actions, attitudes, and mistakes. - Mutual Respect: We treat others the way we want to be treated.

Role Description Kodland is currently looking for Python Tutors to join our fast-growing team! - Delivering fun and engaging lessons based on the provided curriculum and materials. - Working with children aged 10 to 14 during online classes, both individual and group sessions (9–12 students). - Improving your teaching skills under the guidance of experienced Kodland mentors. - Sharing feedback on lessons and materials with the team. - Providing regular and detailed reports on student progress. - Enhancing the learning experience and student engagement in class. - Being a positive, influential, and friendly figure at Kodland. - Implementing creative ideas to support students. Qualifications - Python programming skills at at least an intermediate level. - Willingness to acquire new skills and improve those you already have. - Readiness to teach children and help them achieve high results. - Availability to work on weekends and/or on weekdays and in the evenings. - Ability to work independently. - No criminal record and no prohibition on working with children. Requirements - No teaching experience is required; however, you will need to complete a digital skills test upon request. - You must demonstrate programming skills. Benefits - A young, supportive, and friendly team. - Ready-made scripts and materials for all lessons. - Commitment to personal and professional development through regular training. - Discounts on our courses for friends and family. Company Description Kodland is a digital platform connecting tutors and children aged 5 to 17, teaching game development (Unity/Roblox), programming (Scratch/Python), web development (Javascript, HTML, CSS), and digital design (Blender/Photoshop). Kodland's goal is to prepare children for the future, helping them acquire skills that set them up to succeed in their careers and develop their interests. Kodland operates in 40 countries and educates over 30,000 students.

Role Description The Technical Trainer is responsible for designing, delivering, and continuously improving technical and process training, enabling Managed Services Teams to support client satisfaction by equipping contact-center agents with the necessary skills and knowledge to provide excellent customer support. This role ensures service desk and remote services staff are technically proficient, process-compliant, and client-ready across tools, platforms, and managed service offerings. This role partners closely with Operations, Quality, Knowledge Management, and Client Delivery to align training with real-world performance needs and evolving client environments. Key Responsibilities - Building and sustaining a highly performing managed services workforce through effective, role-based technical training - Reducing operational risk and performance variability through creation and delivery of standardized onboarding and continuous learning content - Establishing and monitoring training schedules and tracking, content, and metrics - Developing training materials to include instructor-led sessions, self-paced modules, labs, simulations, and assessments to role-based technical positions within managed services - Continuously improving training methods to meet the needs of a growing, evolving managed services organization - Translating client environments, tooling, and documentation into clear, consumable training content - Ensures training aligns with ITIL practices, security/compliance requirements (e.g., HIPAA where applicable), and internal SOPs - Develops, organizes, and facilitates talent development programs, such as new employee training, continuous improvement education, contact center best practices, and skills training (IT, Clinical and Patient Portal Support) - Creates interactive distance learning solutions to reach Nordic’s remote audience - Supports cross-training initiatives to improve coverage, resilience, and career progression - Serves as subject matter expert for all service desk contact center clients and systems - Delivers continuous education for new tools, platforms, client changes, and service offerings - Partner with Operations and QA to define “production-ready” criteria - Accelerates time-to-productivity and improves service quality, SLA attainment, and customer experience - Provide performance analysis feedback to Service Desk leadership as appropriate - Assist with knowledge base creation and maintenance as necessary - Collaborate with QA, Service Desk Leadership, and Reporting teams to identify training needs based on KPI trends (e.g., FCR, AHT, Reopen/Error rates) - Adjust training content based on SLA performance, incident trends, and client feedback - Partners with Knowledge Management to improve KB and usage through feedback attained - Working on projects/onboards as needed basis and may assist in other initiatives as necessary, directed, assigned, or requested Qualifications - Generally requires a bachelor’s degree and 5 years of related experience, a master’s degree and 3 years of related experience, or 8 years of related experience and no degree. - 5+ years of related experience delivering technical training in an omni-channel managed services, IT operations, or service desk environment - 4+ years EHR knowledge and/or experience in Epic, Cerner, MEDITECH, or other EMR - Experience in developing, delivering and assessing success of classroom and/or virtual training/distance learning across multiple applications in addition to primary area - In depth understanding of Healthcare Terminology and IT competencies required - Strong working knowledge of IT service management concepts (e.g., ITIL, incident/request/problem management) - Ability to translate complex technical concepts into clear, role-appropriate training - Experience with common service desk tools, monitoring systems, and enterprise applications - Strong facilitation, presentation, and communication skills - Excellent customer service and communication skills, written and verbal - Strong business partnership capabilities and the ability to influence others - Must enjoy working with technology, be able to learn new software quickly, and have strong typing skills - Flexibility in schedule to work nights and weekends as needed for training needs Desired Skills and Experience - 3+ years of clinical healthcare experience (i.e., Super User or Clinician in a hospital or healthcare setting) - Experience in healthcare IT or regulated environments (e.g., HIPAA) - Certification and/or strong familiarity with adult learning principles and instructional design (ADDIE/SAM/Agile) methodologies - Experienced training delivery of fully remote workforce - Exposure to QA frameworks, call monitoring, or operational performance metrics - Relevant certifications - current ITIL-Foundations or higher (v4 certification preferred) and EPIC certifications Additional Details - US Remote - Must have a quiet private working space - Must have high speed internet availability and ability to direct connect to a router, no wireless - Perform other duties as assigned Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

Role Description This position supports the program’s mission of preparing Christian scholar-practitioners for ethical, research-informed leadership in diverse organizational contexts. Adjunct Dissertation Chairs and Readers serve as faculty members responsible for guiding and evaluating doctoral student research during the dissertation phase of the EdD in Organizational Leadership program. - Adjunct Dissertation Chair: - Serve as primary mentor for assigned doctoral candidates. - Guide students in developing, revising, and completing dissertation chapters. - Ensure alignment of research questions, methodology, analysis, and findings. - Conduct regular meetings with students according to program policy. - Provide timely, constructive, and substantive feedback on dissertation drafts. - Ensure compliance with program templates, research standards, and university IRB requirements. - Prepare students for proposal and final defense. - Coordinate with Readers and program leadership regarding student progress. - Model ethical research practice, including appropriate and responsible use of AI tools consistent with university policy. - Adjunct Dissertation Reader: - Provide scholarly review and feedback on dissertation chapters. - Evaluate research design, methodology, analysis, and academic rigor. - Participate in proposal and final defense. - Ensure adherence to program standards and dissertation templates. - Provide timely and constructive written feedback. - Collaborate professionally with the Chair to support student progress. - Uphold academic integrity and ethical scholarship standards. Essential duties include the following (both roles): - Maintain regular, professional communication with students and committee members. - Respond to dissertation submissions within established turnaround expectations. - Follow all EdD in Organizational Leadership program policies, research standards, and committee procedures. - Avoid inappropriate AI usage in reviewing or generating student feedback. - Maintain confidentiality of student research and academic records. - Participate in required faculty development and dissertation training sessions. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Qualifications - Earned Ph.D., Ed.D., or other terminal degree in Organizational Leadership or a closely related leadership discipline. - Experience conducting original research. - Experience chairing or serving on dissertation committees preferred. - Demonstrated expertise in qualitative and/or quantitative research methodologies. - Experience teaching or mentoring graduate-level students preferred. - Strong academic writing and scholarly review skills. - Professionalism and collegiality in committee collaboration. - Strong written communication skills. - Ability to provide direct, constructive academic feedback. - Organizational discipline and responsiveness. - Commitment to ethical scholarship and student success. Requirements - Majority of work is performed in front of a computer and on the telephone; must have the ability to use the computer and remain stationary for long periods. - Manage conversations in person, online, and by telephone. - Work well under pressure and manage stress well. - Communicate clearly: speak, read, write, and hear clearly to perform essential functions. Company Description ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law. ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets. Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions. As a current employee, it will be determined if you need an additional background check upon your hire.