• Ensure platform reliability and availability across production and pre-production environments through proactive monitoring, alerting, and automation. • First response for incidents, contribute to problem management and root cause analysis. • Supporting the development team's effort towards reliability, creating a solid reliability culture within the development lifecycle. • Develop troubleshooting documentation for production support resources. • Collaborate with Engineering teams to develop optimised and productive runbooks, operational documentation and automation of operational tasks. • Collaborate with development and cloud engineering teams to embed reliability and performance into the software delivery lifecycle. • Design, implement, and evolve observability solutions (metrics, logs, traces, dashboards) using tools such as Prometheus, Grafana, and ELK. • Participate in on-call rotations and continuously improve alert quality and response processes. • Champion a culture of reliability, performance, and continuous improvement across teams.

• Liderar el proyecto garantizando la estabilidad • Coordinar al equipo de dos developers junto con el scrum master • Gestión de stakeholders • Liderar y participar en el desarrollo técnico de las soluciones e implementación de las mismas • Gestionar iniciativas de migración • Realizar análisis de viabilidad técnica • Actuar como Scrum Master para el cumplimiento de las metodologías ágiles • Actualización de la documentación en ServiceNow • Gestión de incidencias • Supervisar las posibles vulnerabilidades de seguridad y creación de planes para solucionarlos • Participación en auditorías • Actuar como principal interlocutor con los proveedores internacionales • Gestión de stakeholders

Role Description We are looking for a Senior Site Reliability Engineer with Cloud platform experience. This individual will be part of a team responsible for operating and maintaining production clusters and developing our observability solutions; they will collaborate with team members to develop automation strategies, monitoring & alerting, and ensuring overall platform reliability. Your goal will be to become an integral part of the team, making every challenge of the platform – your own challenge, and solving them accordingly. - Ensure platform reliability and availability across production and pre-production environments through proactive monitoring, alerting, and automation. - First response for incidents, contribute to problem management and root cause analysis. - Supporting the development team's effort towards reliability, creating a solid reliability culture within the development lifecycle. - Develop troubleshooting documentation for production support resources. - Collaborate with Engineering teams to develop optimised and productive runbooks, operational documentation and automation of operational tasks. - Collaborate with development and cloud engineering teams to embed reliability and performance into the software delivery lifecycle. - Design, implement, and evolve observability solutions (metrics, logs, traces, dashboards) using tools such as Prometheus, Grafana, and ELK. - Participate in on-call rotations and continuously improve alert quality and response processes. - Champion a culture of reliability, performance, and continuous improvement across teams. Qualifications - Bachelor's Degree or MS in Engineering or equivalent. - Experience in operating at least one container orchestration cluster (Kubernetes, Docker Swarm). - Experience developing or maintaining software for production services at scale. - Experience with ELK. - Experience with AWS. - Experience with Grafana/Prometheus stack. - Strong scripting skills (Bash, Python or Go). - Excellent communication skills. - Thinking out of the box and anticipating challenges. - Versatility in working with agile/lean methods. - Being a team player. Requirements - Telephony knowledge (SIP, VoIP) will be considered a plus. - Experience in Linux Administration (RedHat, CentOS, AL) will be considered a plus. - Working knowledge in Configuration Management tools (Terraform, Ansible) will be considered a plus. - Experience with TCP/IP and general networking concepts will be considered a plus. - RDBMS knowledge (MySQL, Postgres) will be considered a plus. - NoSQL knowledge (Redis) will be considered a plus. Benefits - Fixed compensation. - Long-term employment with the working days vacation. - Development in professional growth (courses, training, etc). - Being part of successful cutting-edge technology products that are making a global impact in the service industry. - Proficient and fun-to-work-with colleagues. - Apple gear. Company Description Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.

Title: Principal DevOps Engineer - 90372837 - Remote Location: Remote, USA Workplace: D1C Department: Systems Development Job Description: Company: Amtrak Your success is a train ride away! As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. JOB SUMMARY: At Amtrak, the Principal DevOps Engineer is a Principal technical leader responsible for ensuring the resilience, scalability, and security of our digital platforms. This role combines software engineering, systems engineering, and a deep operational mindset to improve reliability through automation, observability, and proactive incident response. The successful candidate will drive architectural decisions around SLOs, error budgets, infrastructure as code, and deployment strategies while mentoring engineers and standardizing practices across teams. They will collaborate cross-functionally to implement scalable solutions that align with our goals for service health, security, and development velocity. ESSENTIAL FUNCTIONS: 1) CI/CD & Release • Architect progressive delivery (canary/blue-green/feature flags) of DevSecOps CI/CD pipelines • Automate rollback/fail-forward and release evidence capture. • Standardize quality gates (tests, perf/chaos pre-prod). 2) Platform (IaC, Cloud, Containers) • Publish hardened base images and golden IaC modules with guardrails. • Enforce k8s/RBAC, network policies, quotas; secret standards. • Design multi-env promotion workflows with policy checks. 3) Observability, SLOs & Incidents • Establish SLOs/error budgets; drive cross-team reliability improvements. • Bake runbooks into alerts; add synthetic/load tests to pipelines. • Lead major incidents; land systemic fixes (not just patches). 4) Security & Compliance • Enforce short-lived creds, zero-trust patterns, and attestation/signing. • Automate compliance checks and evidence collection. • Partner with security on threat-modeling for platform changes. 5) Automation & Tooling • Create internal libraries/CLIs with telemetry and docs. • Measure automation ROI (time saved, error-rate drop). • Orchestrate complex workflows (e.g., Step Functions/Argo Workflows). 6) Platform DX, Docs & Collaboration • Own a platform capability end-to-end (roadmap, SLAs, upgrades). • Drive adoption of best practices across multiple teams. • Write ADRs and decision logs that clarify trade-offs. 7) Networking, Data Resilience & FinOps • Define/validate RPO/RTO; automate restore drills and reports. • Tune critical paths for latency/throughput and cost. • Forecast impacts of migrations; deliver measurable cost/perf wins. MINIMUM QUALIFICATIONS: • Bachelor’s degree in Computer Science, Engineering, or related technical discipline. • At least 5 years of experience in DevOps, SRE, or Platform Engineering roles with leadership experience in automation and infrastructure reliability. • 3+ years hands-on experience in high-availability production environments with cloud-native security and observability tooling. PREFERRED QUALIFICATIONS: • Master’s degree in Computer Science or equivalent. • Certifications: AWS DevOps Engineer Pro, Terraform Associate, CKA, or SRE-focused credentials. • Experience with developer portals (e.g., Backstage), service mesh (e.g., Istio), and security tooling (e.g., Vault, Falco, Trivy). • Knowledge of DORA metrics, reliability KPIs, and engineering effectiveness measurement frameworks. • Background in regulated environments (e.g., PCI, HIPAA, FedRAMP) with experience implementing security automation at scale. KNOWLEDGE, SKILLS and ABILITIES: - Deep expertise in AWS (or equivalent cloud platform), especially in compute, networking, IAM, and monitoring. - Proficiency in Terraform, AWS CDK, CloudFormation, Docker, and Linux systems. - Experience with ‘pipelines as code’ and setting up CI/CD with Github Actions, AWS CodeBuild/CodePipelines, Jenkins automation. - Experience implementing and managing CI/CD systems with security tollgates and rollback logic. - Strong scripting skills in Python, Go, or Bash for automation and tooling. - In-depth understanding of SRE practices including incident response, SLO/SLA management, chaos engineering, and capacity modeling. - Familiarity with Git and GitOps patterns. - Proven track record of creating shared tooling and documentation that promotes operational excellence. WORK ENVIRONMENT: • Remote Work Opportunity • Occasional participation in on-call rotations and availability for high-severity incident response The salary/hourly range is $124,600.00 – $161,352.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here. Requisition ID:166371 Relocation Offered:No Travel Requirements:Up to 25% You power our progress through your performance. We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law. In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions. In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.