• Follow up on claim status via insurance portals or calls to payers to determine adjudication and details. • Call payers and patients as needed to resolve claim rejections, challenge processing decisions, and verify insurance coverage. • Verify patient insurance eligibility and coordination of benefits. • Review and analyze payer correspondence. • Investigate electronic claim rejections. • Submit claims for processing corrections, to secondary insurances, or to updated addresses. • Research requests for insurance payment retractions. • Monitor and notify management of payer trends and/or claim processing issues. • Meet or exceed productivity and quality KPI goals. • Perform other duties as assigned.

• Manage AR claim follow up • Review and transmit claims using electronic and manual methods • Review patient bills for accuracy and completeness • Obtain missing information as needed • Identify and bill secondary or tertiary insurances • Correct Medicaid claims via appropriate portal or DDE • Identify opportunities to streamline billing process

• You support international insurers in implementing transformation and digitization programs • You analyze end-to-end insurance processes as well as existing IT and system landscapes and identify concrete opportunities for improvement • You work on the development and modernization of core insurance processes and support their technical and business implementation • You design solutions at the interface between the business and IT and ensure a clear translation of requirements into actionable concepts • You actively contribute to automation and AI initiatives to increase efficiency and decision quality in insurance processes • You take responsibility for work packages or subprojects and work closely with international project teams and clients

Role Description Help improve one of the world's leading voice AI platforms by ensuring high-quality German audio transcriptions. - Review short German audio transcriptions for accuracy. - Approve or reject transcriptions based on quality guidelines. - Identify grammar, punctuation, and formatting errors. - Provide feedback to improve AI training data quality. Qualifications - German is your native or near-native language & located in Switzerland. - You have experience in transcription, editing, QA, or content review. - You have excellent attention to detail. - You can provide clear, constructive feedback. Requirements - Reliable computer and internet connection. - High-quality headphones. - Available 10–20 hours per week. Benefits - Pay Rate: $59.29/hour. - 10–20 hours per week. - 6-week freelance project (extension possible). - Fully Remote.