Founded in 1893, Stewart Title Guaranty Company is a global real estate services firm dedicated to becoming the premier title services company, offering residen
Client Services Lead, Signature Closers
Location
Texas
Posted
18 days ago
Salary
0
Seniority
Senior
Job Description
Client Services Lead, Signature Closers
Stewart Title Guaranty Company
• Supports real estate transactions by assisting internal and external customers with various inquiries by providing a high level of customer service • Responsible for managing employees directly engaged in client management • Implements and supports strategies and initiatives focused on building and maintaining client relationships • Develops departmental policies, procedures and strategies focused on providing high quality customer service achieved through anticipating client needs and attending to those needs effectively • Recommends improvements to existing processes and solutions to improve efficiency • Understands how teams coordinate efforts and resources to achieve organizational objectives • Provides subject matter guidance to team; may allocate work • Impacts results of own team and effectiveness of related teams • Gathers and analyzes data to identify and solve complex problems that arise with little or no precedent • Exercises judgement based on previous experiences, practices and precedents • Evaluates and communicates complex information in a clear, concise manner • Exchanges ideas and information effectively • Works autonomously within established procedures and practices • Acts as a lead, coordinating the work of others but is not a direct supervisor • Performs all other duties as assigned by management
Job Requirements
- High school diploma required; Bachelor’s preferred
- Typically requires 8+ years of related work experience
Benefits
- a variety of health and wellness insurance options and programs
- paid time off
- 401(k) with company match
- employee stock purchase program
- employee discounts
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