Core BTS logo
Core BTS

Core BTS is an award-winning IT consulting firm and managed service provider dedicated to problem solving.

Senior Microsoft 365 Engineer – Second Shift

EngineerEngineerFull TimeRemoteSeniorTeam 501-1,000Since 2004H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

5 days ago

Salary

$75K - $95K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglishCloud

Job Description

Senior Microsoft 365 Engineer – Second Shift

Core BTS

• Respond to level two issues that arise and escalations from the Network Operations Center or service desk • Concentrate on M365 Security as the main focal point • Proactively work with Senior members of the managed services practice to provide exceptional support for our managed client portfolio • Resolve, or escalate issues reported or identified in an M365 tenant • Conduct proactive performance assessments of clients' M365 environments, identifying opportunities for optimization and improvement. • Aid other team members in the resolution of cases within the scope of skillset • Assist with information gathering and reporting to either clients or Client Success Managers • Collaborate with senior engineers to escalate issues as needed • Develop, maintain and update technical knowledge base articles • Participate in an on-call rotation • After hours / weekend work may be required

Job Requirements

  • 3 to 5 years of technical support and/or design and implementation experience with Microsoft 365 Collaboration technologies for a Managed Services Provider
  • Entra ID (Conditional Access Policies, MFA, Privileged Identity Management)
  • Microsoft Defender (Endpoint, Policies, XDR, Cloud workload protections, DLP Policies)
  • Microsoft Exchange Online (Online Protection)
  • Microsoft Endpoint Configuration Management
  • Microsoft Intune
  • Mobile Device/Mobile Application management
  • Microsoft SharePoint Online
  • Microsoft Teams
  • Microsoft OneDrive for Business
  • Knowledge of Microsoft 365 cloud solutions
  • Microsoft 365 management and administration
  • Scripting for automation (i.e., PowerShell, VBScript, etc)
  • At least one of the following certifications: MS-102, SC-200, SC-300, SC-900

Benefits

  • Health, Vision, and Dental Insurance
  • Life Insurance
  • Health/Dependent Care Flexible Spending
  • 401(k) Plan
  • Short-Term and Long-Term Disability Coverage
  • Generous Vacation and Flex Time Off Programs
  • Company Paid Holidays
  • Training and Development Opportunities

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