• Consultor PS + SD, S/4HANA, O2C • Levantamiento de requerimiento • Gestión de pedidos

Role Description Ser protagonista na definição, desenho e implementação de soluções CRM, atuando como referência técnico-funcional em projetos estratégicos e garantindo entregas de alta qualidade para o cliente. Responsibilities - Atuar como referência técnica em projetos de CRM (Dynamics 365) - Conduzir discovery e levantamento de requisitos com clientes (nível decisório) - Traduzir necessidades de negócio em soluções robustas e escaláveis - Definir arquitetura funcional (entidades, relacionamentos, segurança e processos) - Liderar decisões de design (configuração vs. customização) - Implementar e revisar automações complexas com Power Automate - Garantir qualidade, governança e padrões técnicos das soluções - Apoiar e orientar profissionais menos experientes (mentoria técnica) - Atuar em integrações com sistemas externos via APIs - Participar de discussões estratégicas com stakeholders Qualifications - Experiência sólida com Microsoft Dynamics 365 - Domínio dos módulos Sales, Customer Service e/ou Marketing - Experiência prática com Power Platform (Power Automate + Power Apps) - Forte experiência em projetos de implementação end-to-end de CRM - Vivência conduzindo levantamento com cliente e definição de solução - Conhecimento avançado em modelagem de dados e estrutura de CRM - Experiência com integrações via APIs (REST) - Capacidade de tomada de decisão técnica com autonomia - Experiência em ambientes ágeis Requirements - Experiência com arquitetura de soluções Dynamics - Certificações Microsoft (Dynamics / Power Platform) - Experiência com Power BI ou analytics integrado ao CRM - Participação em projetos complexos (multiárea / grande volume de dados) What We Do Not Seek - Profissionais com foco apenas em execução operacional - Experiência limitada a customizações básicas - Sem vivência direta com cliente ou discussão de solução

Business Consultant - Underwriting Best Practices, Employee Benefits Location: - Alpharetta, GA, Lake Mary, FL, or Hartford, CT - Hybrid - USA Remote Category: Agile Business Consultant - BB08AE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Employee Benefits Underwriting Best Practice Team is at the forefront of building a best-in-class underwriting organization—championing disciplined risk management and empowering confident decision-making through clear, compliant, and actionable processes. The EB Underwriting Best Practice Consultant is expected to build relationships and collaborate with cross functional business partners, at various levels of the organization, to successfully execute, manage and communicate procedural change. The EB UW Best Practice Consultant is crucial in establishing and maintaining processes, system, and tool guidance our underwriters utilize daily. We’ll Be a Good Match if You Have: • Integration of underwriting processes with system and pricing tool enhancements • Timely communication of product, process, pricing tool, system and compliance changes that impact underwriting. • Accuracy in underwriting guidelines • Efficiency in underwriting operations • Consistency in underwriting practices   Pricing Tool and System Enhancement Support: • Review pricing tool and system enhancements based on scheduled cadence. • Participate in scheduled Prioritization Meetings and Sprint Reviews and actively engage with technical teams to understand system enhancement specifications. • Identify impact to user guides and guidelines and create and/or update processes accordingly. • Provide UAT testing support, as needed to understand changes. • Communicate changes to impacted audience. Process improvement: • Identify areas for process improvement within underwriting workflows and implement solutions to increase accuracy and speed. • Advocate for Voice of Customer (VOC) at the center of all process changes. • Lead and/or support projects and initiatives across EB Underwriting as assigned. • Assess the impacts of projects to drive underwriting efficiency and improvement.   Change Management: • Leverage internal business relationships to assess end-to-end business impacts and acquire necessary information to develop and/or update best practices for new products, processes, pricing tool, system, and compliance changes. • Create and publish regularly scheduled and unscheduled communications for customers; ensure information is articulated clearly, concisely, and accurately and is linked to appropriate guideline content for ongoing reference.   Project Management: • Facilitate problem-solving and collaboration between underwriting and other departments. • In all interactions, employ continuous process improvement mindset with a focus on understanding and streamlining existing end-to-end workflows across business functions. Understands how to leverage The Hartford Way and RAPID model for process design. • Effectively present comprehensive and concise process recommendations to senior Underwriting leadership, as needed, and utilize negotiating and influencing skills to gain agreement. May need assistance in managing and communicating complex topics.   Quality and Compliance: • Improve the ease of use and consistency of underwriting guidelines across segments and lines of business. • Ensure underwriting guidelines and key controls are compliant with state regulations to enable profitable growth. • Conduct audits and collaborate with teammates to manage the currency of existing Underwriting guideline content by identifying and working with appropriate stakeholders for decisions and updating all associated web content following annual maintenance plan. • Coordinate closely with business leaders, training, quality resources, and subject matter experts to resolve procedural overlap and inconsistencies. • Create, manage, and update UW Best Practice team artifacts, including guiding principles and standard ways-of-working, to drive team consistency and to ensure deliverables meet the needs of our customers.   What are the qualifications of this position: • 2+ years of experience with Employee Benefits Products and Business Areas; Employee Benefits Underwriting experience strongly preferred. • Ability to leverage and influence cross functional networks to acquire and consolidate information from various sources. • Ability to critically analyze data, problem solve, make judgments as to reliability/accuracy of information received. • Must be detail oriented; able to challenge existing norms using logic. • Ability to work independently to drive results. • Ability to multi-task while demonstrating the ability to prioritize and manage time effectively. • Excellent organizational skills. • Strong technical writing skills. • Demonstrated written communication skills. • Strong team building and interpersonal skills.  • Strong working knowledge of Microsoft office and SharePoint. This role can have a Hybrid or Remote work schedule.  Candidates who live near one of our office locations (Alpharetta, GA, Lake Mary, FL or Hartford, CT) will have the expectation of working in an office 3 days a week (Tuesday through Thursday).   Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise. Compensation The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $70,960 - $106,440 Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

Role Description IFDC seeks a consultant to implement a consultancy in two phases: - Short-term: establish a shared foundation for budget development - Medium-term: develop and institutionalize standardized guidance for key cost-drivers The purpose of this consultancy is to strengthen IFDC’s institutional capacity to develop competitive, donor-compliant, financially sound, and strategically aligned financial proposals through standardized systems, tools, templates, workflows, and governance structures. Objectives - Strengthen IFDC’s financial proposal development processes and governance structures - Develop standardized budgeting and pricing guidance across donor mechanisms - Improve financial risk analysis and go/no-go decision-making capacity - Modernize budget templates and financial proposal tools - Standardize key cost assumptions and pricing methodologies - Strengthen subcontractor and consortium financial engagement frameworks - Build institutional capacity and improve cross-functional coordination Scope of Work The Consultant shall perform, at minimum, the following tasks in two phases: Phase 1: Short-term analysis - Financial Proposal Process Review and Workflow Mapping - Review of IFDC’s existing proposal development and budget preparation processes - Conduct consultations with relevant departments and regional teams - Map current workflows, approvals, and decision points - Identify process inefficiencies, duplication, bottlenecks, and compliance gaps - Assess accountability structures and ownership responsibilities - Benchmark IFDC’s current processes against industry best practices - Budget Template Modernization - Review current IFDC budget templates and functionality - Update IFDC’s budget templates to be more adaptable across donor types and contract mechanisms - Improve automation, usability, and reporting functionality - Integrate dashboards and key financial metrics - Ensure templates support: - Cost-reimbursable budgeting - Fixed-price budgeting - Milestone-based budgeting - Multi-country proposals - Consortium structures - Development of Financial Proposal Governance Framework - Develop a standardized financial proposal governance framework - Review and revise existing cost proposal development policy - Refine roles and responsibilities across departments based on revised policy - Review and refine proposal approval protocols and escalation procedures - Define financial review and sign-off requirements Phase 1: Deliverables - Draft work plan (inception) - Financial proposal workflow and gap analysis report - Financial proposal governance framework and SOPs - Standardized pricing and cost assumptions guidance - Modernized budget templates Phase 2: Once the cost proposal process is in place, the consultant will assist IFDC to develop and institutionalize standardized guidance for key cost drivers. Anticipated activities include: - Align cost structure with IFDC’s market positioning and growth strategy - Review IFDC’s strategy and market analysis - Review IFDC’s current client and donor list and current donor requirements and performance - Standardization of Cost Assumptions and Pricing Guidance - Review and assess current institutional cost structures - Develop standardized guidance for Dutch and EU donors that addresses: - Salary scales - Compensation benchmarks - Project support staff allocations or assumptions - Fringe benefit calculations - Level-of-effort assumptions - Travel assumptions - Procurement assumptions - Office and operational setup assumptions - Indirect cost rates - Fee and markup strategies - Financial Risk Assessment and Pursuit Decision Framework - Review and refine criteria for go/no-go decision-making - Incorporate analysis of: - Working capital exposure - Payment mechanism risks - Subcontractor dependency risks - Cash flow implications - Indirect cost recovery - Donor compliance exposure - Profitability and sustainability considerations - Develop “back-of-envelope” pricing and financial modeling tools - Subcontractor and Partner Financial Engagement Framework - Develop standardized subcontractor financial engagement procedures - Design due diligence and risk assessment tools - Develop pricing negotiation guidance - Establish documentation standards and compliance protocols - Develop cost-sharing and pass-through guidance - Capacity Building and Institutionalization - Conduct training workshops for Finance, Programs, and Business Development staff - Develop training materials and SOPs - Support pilot implementation on selected proposals - Provide recommendations for long-term institutionalization - Knowledge Management and Continuous Improvement Framework - Design a framework for capturing lessons learned from proposal development and implementation - Develop a system for analyzing budget-versus-actual project data - Recommend mechanisms for integrating donor feedback into future proposal pricing strategies - Develop a continuous improvement roadmap Phase 2 Deliverables - Revised cost and pricing assumptions - Subcontractor engagement framework - Completion of 3 online capacity-building sessions - Final implementation roadmap and consultancy report Qualifications - Minimum 10 years of experience supporting donor-funded international development organizations - Demonstrated expertise in financial proposal strategy, pricing, and donor compliance - Experience with USAID, USDA, EU, IFAD, and multilateral donor mechanisms - Strong expertise in performance-based contracting and financial risk analysis - Experience developing institutional budgeting tools and governance systems Duration The consultancy is expected to be implemented over an estimated period of 3-6 months. Expected Outcome The assignment is expected to result in a standardized, competitive, and institutionally aligned financial proposal development framework that strengthens IFDC’s donor competitiveness, financial risk management, and operations. Diversity Clause IFDC is committed to fostering a culture of diversity, equity, and inclusion. We believe in the value of bringing together people with a broad range of backgrounds, experiences, and perspectives. All employment decisions at IFDC are made on the basis of ability, performance, and organizational need, in alignment with our values of fairness, respect, and opportunity for all.