• Lead Technical Implementations Own post-sale onboarding with a focus on LMS, HRIS, CRM, Convo Intelligence, SSO, and web embed integrations • Configure complex workflows and reporting solutions • Serve as the technical lead in customer rollout projects • Customize and Build Content Create tailored roleplays, personas, and scorecards aligned with customer workflows • Ensure training and content are embedded and role-relevant for end users • Collaborate Across Teams Work with CSMs (adoption and training), Support (technical troubleshooting), and Sales Engineers (pre-sales and scoping) to create a seamless customer experience • Clearly delineate responsibilities with other teams to reduce overlap and ensure efficiency • Define standard operating procedures • Collaborate on better professional services pricing and packages

Role Description We are looking to add a Sr. Workday Consultant (HCM) to join our growing organization. Services Delivery - Project / Functional Lead for consulting delivery for Workday HCM. - Conducts business process analysis, documents decisions and configures requirements. - Creates recommendations and solutions for configuration and design and shares Workday HCM best practices. - Delivers project management, manages project scope, timeline and budgets and works thru issue resolutions. - Leads testing, writes test scripts, stages testing data and testing issue solutions. - Manages multiple projects. Services Sales - Provide support for sales opportunities with focus on Workday HCM. - Provide support for Workday HCM product demo for services sales team. - Provide support with Workday HCM on sales calls and meetings. - Provide support with development of sales services package offerings. Qualifications - Bachelor’s Degree or equivalent required. - 5+ years of experience with Workday HCM implementation required with proven project delivery through full project lifecycle for Core HR, Compensation, Absence, Benefits, Recruiting, Onboarding, Talent Management or Payroll. - 5+ years of cloud technology implementation and project management and/or Functional Lead experience required. - 2+ years of Workday HCM product demo support a plus. - 2+ years of Workday HCM sales scoping support a plus. - Strong understanding of business processes within HR at all levels (Employee, Managers and HR Business Partners). - Consistently demonstrates a customer-first philosophy and the organization's core values of innovation, excellence, and integrity. - Problem analysis, use of judgment and ability to solve problems efficiently. - Effective communication skills. - Decision making, critical thinking. - Superior customer service skills. - Operation and system analysis. - Background in project management. - Ability to present to companies virtually and onsite. - Ability to multi-task in a fast paced environment. - Must be a self-starter. Requirements - Location: This is a home based position. Candidates must have a home office with a way to connect to the internet. - Job Type: On Demand, As Needed for Projects. - Employment Status: Contractor. - Work Status: Must be eligible to work in the US / No sponsorship available. - Travel: This position will require travel to US client locations (25%) / No sponsorship available. Equal Opportunity Employer Acuity HCM is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status. Employees will be treated on the basis of their job-related qualifications, ability and performance. It is also our policy that sexual harassment or any other kind of harassment including harassment based on sexual orientation will not be tolerated. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.

Role Description The Franchise Business Consultant is responsible for advising and assisting franchisees in all appropriate areas of their business. The Business Consultant will be assigned a territory consisting of approximately 50 restaurants. This position will work from home and travel extensively within the assigned territory. What You'll Own (Core Responsibilities) - Financial and Operational Oversight - Achieves financial and operational results through effective oversight of operations programs and initiatives. - Reviews P&L reports for each location in territory on a regular basis, leads analysis discussions with FO's and supports the development of action plans for improvement. - Formulates action plans and sets deadlines for completion/compliance where needed. - Franchise Consultation & Support - Completes targeted number of restaurant/Franchise Owner's (FO's) visits and provides exemplary business consulting services to Franchisees to drive their success. - Plans field time appropriately to gain efficiencies and utilizes all systems and tools needed to execute highly effective visits. - Works through FO's to resolve critical issues immediately. - Maintain customer complaint resolution procedures and addresses issues at the restaurant level with the FO. - Cross-Functional Collaboration & Program Management - Works as needed with cross-functional teams such as R&D, marketing, purchasing, training and others to launch and achieve targeted results for operations programs and initiatives. Ensures all FO's participate in all initiatives. - Launches new operational programs, food products/other promotional items associated with the annual marketing calendar. - Executes brand marketing plan. - Leadership Development & Standards Compliance - Builds leaders; provides continuous leadership to his/her FO's related to leadership and successful operations management. - Ensures specifications/Standard Operating Procedures and Food Safety procedures are followed (proper Brand representation). - Focuses on Operation evaluations and follow-up procedures. - Customer Experience - Ensures franchise participation in the Customer Experience program and uses data to coach, counsel and recognize operators. Qualifications - Undergraduate and/or graduate degree or equivalent experience and 5 - 7 years of restaurant/franchise operations experience. - Quick service, multi-unit franchise operations, and/or hospitality industry experience. - Ability to travel 80% of time. - Ability to work weekends and evenings if needed. - Ability to lift 40 lbs. - Strong financial acumen, analysis/problem solving, negotiating and influencing skills. - Proficiency in Microsoft computer skills, i.e. Word, PowerPoint, Excel, Outlook, Teams. Benefits - Paid time off. - Health insurance. - Dental insurance. - Healthcare spending or reimbursement accounts such as HSAs or FSAs. - Retirement benefits or accounts. - Gym memberships or discounts. - Commuting/travel assistance. - Flexible schedules. - Employee discounts.

• Maintain an assigned caseload, while delivering impeccable customer service to external and internal customers. • Provide primary coordination for all phases of relocation activities on behalf of client as outlined in contractual agreement. Provide exemplary customer service to transferee and his/her family. • Demonstrates knowledge of Cartus' products and services in all interactions with client and customer. • Coordinate / Facilitate Cartus' core products and services to assigned customers according to prescribed Cartus standards. • Recognize and identify cross-selling opportunities based on transferees needs to generate new sources of revenue. • Ensure data integrity in all Cartus systems. • Maintain compliance with Cartus' corporate policies, programs, and standards. • Ensure that supplier partners perform all necessary tasks related to the sale and closing of each property. • Establish effective working relationship with Network and Non-Network brokers in implementation of primary functions. • Coordinate ordering, review, analysis of agent prepared BMAs and property action plans. • Coordinate development of agents property action plan and market updates as required by specific client contracts and programs. • Serve as an objective real estate subject matter expert and resource to internal and external customers. • Maintain working knowledge of corporate client policy in management of critical marketing information and events.