Customer Service Coordinator
Location
Tennessee
Posted
14 days ago
Salary
0
Seniority
Senior
No structured requirement data.
Job Description
Customer Service Coordinator
Contour Aviation
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Title: Political Science Instructor Location: Remote Department: Social Sciences Job Description: Description Salary range is $846 - $926 per credit hour, based upon experience. This is for an online course, Fall 2026. The credit adjunct instructor is responsible for the coordination, planning, preparation, presentation, and evaluation of classroom instruction and related activities. The instructor is responsible for performing assigned duties during the day or evening on any Chesapeake College campus (including online or dual-enrollment sites) as assigned. This position reports directly to the Department Chairperson (or Program Director, as appropriate). Examples of Duties - Facilitate classroom instruction (in-person and/or online) - Remain current in the discipline - Use and be proficient with the college LMS to notify students of key academic dates, notify students of course adjustments, post syllabus and announcements, send/receive course mail, and maintain grades and attendance - Maintain accurate and complete gradebook in LMS - Refer students to appropriate support resources, if needed - Provide a learning environment that supports student success - Teach assigned class in accordance with established student learning outcomes (SLOs) - Provide student support by being available outside of regular instruction to assist with course material. - Develop syllabus or follow departmental syllabus, as appropriate - Evaluate student performance; select and compile assessments, assignments, and/or discussion activities as a measurement of performance relative to SLOs - Participate in course-level assessment and report data as required - Maintain and submit accurate and timely reports for student grades/progress (mid-term and final - Maintain attendance records and report attendance when required - Maintain effective communication with the Chesapeake College community by utilizing Outlook email regularly. - Respond to student emails and phone calls within 48 hours with the exception of weekends and holidays. Faculty should maintain regular communication with students - Complete regulatory training as required - Perform other duties as outlined in the Faculty Resource Guide Note: Additional duties may be assigned by supervisor. Qualifications Required: Master's degree in the teaching discipline or Master’s degree in a closely related discipline with a minimum of fifteen (15) graduate semester hours in the subject area from an accredited institution. Degrees must be verified with official transcripts. *Exceptional experience may be substituted for the Master’s degree at the discretion of the Vice President. In the case of skilled trades and professional tracks, industry specific certifications can be substituted for academic degrees. **Credential requirements may differ for adjunct faculty hired to teach developmental courses. Preferred: - Experience teaching a diverse population of students in a community college setting - Experience with learning management systems (or the willingness to complete assigned training prior to teaching). - Exceptional computer skills using Microsoft Office Suite - Excellent communication, organizational and time management skills - Ability to work effectively with minimal supervision - Communication and interpersonal skills as demonstrated by public speaking, training, and presentation - Evidence of familiarity and/or teaching excellence with adult learners in multiple formats, (i.e., online, face-to-face, hybrid) Physical Requirements - Most of the job is sedentary, however, occasional periods of light work may be required. - Lifting up to approximately 35 lbs. occasionally. - The worker may be exposed to primarily inside classroom/office conditions. - Visual acuity appropriate for a faculty/administrative position - Hearing - Grasping - Pushing, pulling, lifting, reaching – occasionally - Climbing stairs – occasionally - Walking, frequently - Travel may be required between campuses
Appeals Specialist I
Motus Recruiting & StaffingBased in Tigard, Oregon, Motus is a privately held, full-service staffing and recruiting firm specializing in the accounting and finance, office and management,
Appeals Specialist I Seattle, Washington Appeals Specialist – Healthcare Our client, a leading healthcare organization dedicated to improving member and provider experiences, is seeking an Appeals Specialist I to support provider billing disputes and appeals processes. This role plays a critical part in ensuring accurate, timely, and compliant resolution of appeals while partnering with internal teams and external stakeholders across the organization. The Appeals Specialist I will be responsible for reviewing claims, analyzing coding and reimbursement policies, and coordinating with clinical reviewers when needed to support appeal determinations. This is an excellent opportunity for someone who enjoys analytical work, navigating complex cases, and contributing to a high-impact healthcare operations team. Type: Contract – 6+ months Pay Range: $30.00 – 32.00/hr., DOE Location: 100% Remote (Must Reside in OR, WA, ID, or UT) - Must be able to work Pacific Time Zone hours; flexibility for occasional extended hours may be required Responsibilities of the Appeals Specialist I: - Manage end-to-end appeal processes including intake, analysis, determination, and closure - Validate appeal eligibility, including timeliness, member benefits, and provider contract provisions - Review claim coding, processing history, medical policies, and reimbursement guidelines to develop appeal recommendations - Collaborate with clinical reviewers, physicians, and coding specialists to support accurate and timely determinations - Communicate appeal decisions clearly and professionally to members, providers, and their representatives - Coordinate external review processes, including documentation, communication, and implementation of review outcomes - Maintain accurate and thorough documentation of appeals within internal systems - Track and report on appeal trends, outcomes, and opportunities for process improvement - Provide education and support to members and providers regarding the appeals process - Manage a defined caseload while meeting productivity, quality, and timeliness standards Qualifications of the Appeals Specialist I: - High school diploma or GED required - 4+ years of experience in healthcare customer service, claims, or clinical services, or equivalent combination of education and experience - Strong knowledge of medical terminology, anatomy, and coding (CPT, DX, HCPCS) - Coding certification strongly preferred - Experience with claims processing and healthcare operations (Regence experience is a plus) - Intermediate proficiency with Microsoft Office (Word, Excel, Outlook) - Strong analytical and problem-solving skills with high attention to detail - Excellent verbal and written communication skills, with the ability to explain complex information clearly - Ability to prioritize and manage multiple tasks in a fast-paced, deadline-driven environment - Ability to maintain confidentiality and professionalism when handling sensitive information **We are unable to accommodate corp. to corp. candidates**
Dietitian, Nutritionist, Specialist Weight Management Service
Second Nature Healthy HabitsFounded in 2018 as OurPath and headquartered in London, England, United Kingdom, Second Nature is a fast-growing digital health technology startup specializing in behavioral scienc
Dietitian/Nutritionist (Specialist Weight Management Service) - Remote Remote Operations Contract London, England, United Kingdom OverviewApplication Description Full-Time | Remote Role | 6 months fixed-term We’re seeking an ambitious dietitian or nutritionist (HCPC or AfN-registered) to join the Specialist Weight Management Service (SWMS) at one of the UK’s most exciting health-tech startups. The ideal candidate is passionate about improving health and wellbeing, confident using digital tools, and comfortable working fully remotely. Flexibility is essential, with availability to cover some early evening appointments and very occasional Saturday appointments. The Challenge More than 1 in 4 adults in the UK are living with obesity; a chronic condition that often negatively impacts their physical and mental health, and therefore quality of life. Access to specialist weight management services for the treatment of obesity remains limited and varies geographically due to a lack of funding. Existing services face long waiting lists, resulting in treatment delays which can adversely affect patient outcomes. Enter Second Nature... By bringing together the latest behavioural science, psychology, technology, and the talents of our incredible team, our mission is to eradicate obesity and type 2 diabetes for all, and as part of that mission, we are aiming to increase access to effective treatment for people living with obesity. Second Nature provides specialist weight management services to support people living with obesity. About us: - We've positively changed the lives of over 250,000 people - We're rated 'Excellent' by over 7k of our members - We're growing extremely quickly & are now a profitable business - We’re one of the few consumer health brands that are commissioned by the NHS and leading health insurer, Vitality Health - We're a leading B2C provider of GLP-1 medication-assisted weight loss programmes, and 1 of 5 NICE-approved providers to deliver these services within the NHS in the future - Our team members stay with us for an average of 4.3 years The Role We’re hiring a dietitian or nutritionist (HCPC or AfN-registered) to support our NHS Specialist Weight Management Service (SWMS). This service supports adults living with obesity and coexisting conditions to make meaningful, sustainable lifestyle changes. It offers a blended model of support, combining in-person group delivery, remote digital coaching, and access to GLP-1 medication for eligible service users. The role places a strong emphasis on evidence-based health coaching approaches to support sustainable behaviour change. So, having awareness of facilitation, coaching models, and implementing behaviour change theory into practice is key. This is a full-time (40 hours per week), fully remote role for 6 months fixed-term, with view to extend based on the needs of the service. Flexibility is required to provide some early evening appointments (and very occasionally, some Saturday appointments). In this role, you will deliver digital group-based and one-to-one nutritional and lifestyle interventions, using evidence-based health coaching techniques (e.g. motivational interviewing, goal setting, behaviour change frameworks) to support long-term, sustainable change. Coaching is delivered remotely through a combination of video consultations and in-app messaging, allowing you to connect regularly with service users and support them at every stage of their journey. You’ll guide service users through the entire care pathway, and work closely with a multidisciplinary team of dietitians, doctors, psychologists, and exercise specialists to deliver personalised, high-impact care. What You'll Do - Conduct independent, remote clinical assessments via video call/telephone to allocate service users to the most appropriate treatment pathways - Deliver digital group-based and one-to-one interventions to help service users change dietary and lifestyle behaviours - Support service users across both medicated and non-medicated programmes - Work closely with the MDT, attending regular meetings to review, monitor and optimise service user care - Participate in clinical supervision to discuss complex or high-risk cases - Identify and appropriately manage clinical risk, including safeguarding concerns - Maintain CPD, clinical supervision, and registration requirements (HCPC/AfN) in line with best practice standards - Ensure all patient data is handled with strict confidentiality, following Data Protection Act and GDPR requirements. - Contribute to innovation projects, service evaluation, and ongoing programme development at Second Nature. Requirements This is a hands-on, people-first role ideal for someone who thrives in digital settings. We’re seeking someone who is highly organised, proactive, and adaptable, with a hands-on attitude. You have the resilience to perform confidently under pressure and navigate challenging situations with ease. We're looking for someone who: - Qualified HCPC-registered Dietitian or AfN-registered Nutritionist with experience in weight management, bariatrics or eating disorders - Experience or training in health coaching, behaviour change, or motivational interviewing - Can demonstrate strong coaching skills, including awareness of coaching models and approaches - Is comfortable and enjoys working fully remotely - Can work 40 hours per week, including some early evening appointments (and very occasional Saturday appointments) - Skilled in providing empathetic, person-centred care to individuals with both physical and mental health complexities - Deep understanding of obesity as a complex, chronic condition, including the psychological, social, and medical challenges faced by people living with obesity, particularly the impact of weight stigma - Confident in delivering group-based and one-to-one nutritional interventions - Comfortable working both autonomously and as part of a doctor-led multidisciplinary team (MDT) - Experience supporting the full service user journey, including assessments, appointment scheduling, attendance monitoring, follow-ups, and GP correspondence - Competent in using technology to track and monitor service user progress and service metrics, maintain user records, and provide in-app coaching - Familiarity with developing, following, and improving service protocols. Benefits - An exciting role at a fast-growing health-tech startup. You’ll play a key role in helping us to improve and develop our fast-growing service - You’ll get to work with similar-minded smart, friendly and innovative colleagues, all incredibly passionate about solving the obesity epidemic - Flexible working hours - A competitive market salary.
Customer Service Representative
UnitedHealth GroupUnitedHealth Group is a healthcare and well-being company that’s dedicated to improving the health outcomes of millions around the world. We are comprised of
Role Description This position is Remote in Pacific, Mountain or Central Time Zone. You will have the flexibility to work remotely as you take on some tough challenges. Optum NV is seeking a Customer Service Representative to join our team in Pacific, Mountain or Central Time Zone. As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone. At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. This position is full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm PST. It may be necessary, given the business need, to work occasional overtime. We offer 3 - 6 weeks of paid training. The hours during training will be 8:00 am - 5:00 pm PST, Monday - Friday. Training will be conducted virtually from your home. Primary Responsibilities - Answer 70-90 incoming phone calls per day, per team from customers and identify the type of assistance the customer needs as well as making outbound calls to customers regarding medical referrals. - Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems. - Assisting customers with obtaining prescribed medical equipment and supplies. - Verifying insurance eligibility and benefit coverage. Obtaining insurance authorization. - Research complex issues across multiple databases and work with support resources to resolve customer issues and/or partner with others to resolve escalated issues. - Other duties as assigned. Qualifications - High School Diploma / GED OR equivalent years of work experience. - Must be 18+ years of age OR older. - 1+ years of customer service experience working in a call center environment. - Experience with computers and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications. - Ability to work full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm PST. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications - Health care / insurance experience. Telecommuting Requirements - Reside within Pacific, Mountain or Central Time Zone. - Ability to keep all company sensitive documents secure (if applicable). - Required to have a dedicated work area established that is separated from other living areas and provides information privacy. - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. Soft Skills - Demonstrated ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner. - Proficient conflict management skills to resolve issues in a stressful situation. Pay and Benefits Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as: - A comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.15 - $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. Company Description At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
