Role Description We're looking for an Entry-Level Travel Coordinator to assist clients with planning vacations, managing reservations, and coordinating travel details. This fully remote role is ideal for someone who enjoys organization, communication, and helping create smooth travel experiences while learning and growing within the travel industry. - Assist with coordinating travel bookings, itineraries, and reservation details - Communicate with clients regarding travel preferences, confirmations, and updates - Manage scheduling changes, follow-ups, and travel-related support requests - Maintain organized records and accurate booking documentation - Provide professional customer support throughout the travel planning process Qualifications - Strong communication and organizational skills - Comfortable working independently in a remote environment - Customer service, hospitality, or administrative experience preferred but not required - Detail-oriented, dependable, and comfortable using technology - Ability to multitask and manage timelines effectively - Must be a citizen of the US, UK, Australia, or LATAM Benefits - Fully remote with flexible scheduling opportunities - Entry-level position with training and onboarding provided - Ongoing mentorship and team support - Opportunity for long-term growth within the travel industry

Role Description The Revenue Cycle Department team has a new opportunity available for the role of Clinical Denial Management Specialist I. This is a grade 14 position. The successful applicant will work under moderate supervision to perform entry level billing/denial responsibilities. The expectations for this position shall include but not be limited to the following: - Must be comfortable making outbound calls to payors. - One (1) year follow-up / collections experience is strongly preferred. - Reconcile expected payment and make necessary adjustments as required by plan reimbursement. - Review and interpret documentation. - Prepare and submit appeals to payers based on payor guidelines. - Review accuracy of payment to account. - Resolve discrepancy between insurance and billing. - Provide feedback on denial trends to leadership. - Work From Home (WFH): This is a WFH role. Applicant must live in Texas. - Shift: 8-hour days, flex shift Monday through Friday. Qualifications - High School Diploma or equivalent. - 1-year medical billing or collections experience. - Requires working knowledge of Epic Resolute. - Coding certifications (CPC, CPMA, CMC, ART, RRA, RHIA, RHIT, CCS, CCA) and/or degrees (associate level, bachelor level, master level) are preferred and may be considered in lieu of experience. Requirements - (CPC) CERT PROFESSIONAL CODER Upon Hire. - (CPMA) Cert Prof Medical Auditor Upon Hire. - (CMC) CERT MEDICAL CODER Upon Hire. - (ART) ASSOC RECORDS ADMIN Upon Hire. - (RRA) REGISTERED RECORDS ADMIN Upon Hire. - (RHIA) REGD HEALTH INFO ADMINIST Upon Hire. - (RHIT) REGD HEALTH INFO TECHNOLO Upon Hire. - (CCS) CERT CODING SPECIALIST Upon Hire. - (CCA) Cert Coding Associate Upon Hire. Benefits - PPO medical plan, available day one at no cost for full-time employee-only coverage. - 100% coverage for preventive healthcare - no copay. - Paid Time Off, available day one. - Retirement Programs through the Teacher Retirement System of Texas (TRS). - Paid Parental Leave Benefit. - Wellness programs. - Tuition Reimbursement. - Public Service Loan Forgiveness (PSLF) Qualified Employer.

Role Description Harbor Health is seeking a compassionate, detail-oriented, and protocol-driven LVN to support our centralized nurse triage team. This position will follow approved protocol-based workflows and support triage calls through focused data collection, patient case preparation, callback coordination, scheduling support, documentation completion, and closed-loop follow-up. This is a remote position. Key Responsibilities - Protocol Based Triage Workflow Support - Execute approved triage support protocols. - Monitor assigned Athena and Twilio work queues according to priority rules. - Match Twilio calls/tasks to the correct Athena patient case. - Identify duplicate, incomplete, mismatched, or misrouted cases. - Route administrative or protocol-eligible work appropriately. - Escalate cases when hard-stop criteria are met. - Support live queue visibility and workflow stability. - Focused Data Collection - Collect focused patient information according to approved protocols. - Confirm chief complaint, symptom onset, current symptom status, patient location, caller relationship, and callback number as needed. - Document patient-reported information accurately and objectively. - Confirm whether emergency instructions were already provided. - Identify worsening, severe, unclear, or high-risk symptoms and escalate appropriately. - Avoid independent final disposition or unsupported clinical interpretation. - Scheduling and Care Coordination - Schedule Express Care, PCP visits, or follow-up appointments per protocol. - Complete assigned closed-loop follow-up tasks. - Support after-hours follow-up workflows and coordination with care teams. - Documentation and Data Management - Document protocol-based actions accurately in Athena. - Use approved macros, workflow tags, and standardized documentation fields. - Document contact attempts, scheduling outcomes, escalation, and follow-up completion. - Maintain confidentiality and comply with Harbor Health policies and privacy regulations. - Escalate documentation uncertainty appropriately. - Escalation and Patient Safety - Escalate immediately when: - Symptoms are new, worsening, severe, unclear, or high-risk. - Patients decline recommended care or follow-up. - Patients cannot be reached after urgent symptom concerns. - Safety cannot be confirmed. - Concerns fall outside approved LVN protocols. - High-risk symptoms are reported, including chest pain, shortness of breath, neurologic symptoms, severe bleeding, syncope, altered mental status, suicidal ideation, abuse, neglect, or safety threats. - Patients request clinical advice outside protocol scope. - Quality Improvement and Workflow Support - Participate in workflow, escalation, and documentation training. - Identify workflow barriers, duplicate cases, scheduling gaps, and patient access concerns. - Support operational improvements that enhance patient access, quality, and closed-loop care. Qualifications - Active Texas LVN license or compact state privilege. - Experience in ambulatory care, primary care, urgent care, call center, care coordination, population health, or similar healthcare settings preferred. - Strong attention to detail and organizational skills. - Strong verbal and written communication skills. - Ability to work effectively in a fast-paced, queue-based environment. - Proficiency with EHR systems and basic computer skills. Preferred Qualifications - Experience with Athena, Twilio, centralized triage workflows, or triage support models. - Bilingual skills preferred based on patient population needs. - Flexibility to support varied shifts, weekends, holidays, or after-hours workflows as needed.

Title: RN Clinical Nurse Coordinator - Hepatobiliary - GI Surgery Location: Saint Louis United States Job Description: Scheduled Hours 40 Position Summary The RN Clinical Nurse Coordinator supports hepatobiliary and GI surgical patients through coordination of care, patient education, and communication across multidisciplinary teams. This position blends outpatient clinic support with administrative coordination. The RN Clinical Nurse Coordinator works behind the scenes to ensure seamless patient care coordination, surgery scheduling, communication management, and clinical workflow support. This is a primarily administrative and patient coordination role, not a bedside nursing position. The Clinical Nurse Coordinator may spend a clinic day scheduling surgeries, educating patients on what to expect before and after procedures, and following up with patients who require additional support. Administrative days focus on responding to patient questions in the InBasket, preparing charts for future appointments, coordinating care tasks, and maintaining ongoing communication with the surgical team. - Work/Life Balance: Monday-Friday schedule, 7:30 AM - 4:00 PM, with no weekends or call - Locations: Barnes West County and Barnes-Jewish Hospital - Setting: Combination of outpatient clinic and administrative coordination - Flexible Work Option: Eligible to work from home one day per week after 6 months - Meaningful Work: Continued impact in patient care, primarily supporting oncology patients - Team Structure: Small, collaborative team including 1 Registered Nurse, 1 Medical Assistant, and 1 Medical Secretary supporting 3 Surgeons and 4 APPs The Clinical Nurse Coordinator plays a vital role in supporting patients through their surgical journey while maintaining a strong work/life balance. This position is ideal for a nurse who finds fulfillment in meaningful, behind-the-scenes work that ensures patients receive the care they need and deserve. Job Description Primary Duties & Responsibilities: - Provides direct patient care, including assessment, planning, implementation and evaluation of patients; completes health history and physical examination on patients; conveys findings to physician. - Coordinates patient care, orders diagnostic tests, conveys findings to physician, attends inpatient rounds, coordinates patient appointments and assists with referrals to outside sources. - Assists physician and provides support with examinations, procedures and other processes related to direct patient care. - Performs a variety of nursing administrative duties, including compliance with environmental safety regulations, infection control standards and quality assurance. - Acts as liaison and team leader by facilitating communication and coordination of care between patients, families and health team members; explains routines and procedures to patients and coordinates patient care information to appropriate sources. Working Conditions: Job Location/Working Conditions - Normal office environment - Exposure to blood-borne pathogens - Requires protective devices - Patient care setting - Direct patient care setting Physical Effort - Typically sitting at desk or table - Typically standing or walking - Typically bending, crouching, stooping - Occasional lifting (25 lbs or less) Equipment - Office equipment - Clinical/diagnostic equipment The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: A diploma, certification or degree is not required. Certifications/Professional Licenses: The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role. Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration Work Experience: Nursing (2 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job Required Qualifications: - Graduate of an accredited nursing program with two years of nursing experience. - Current RN licensure in the state of Missouri and/or Illinois, depending on location, in accordance with the Compact Act. - Basic Life Support Certification or obtains certification within one month of employment. Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements. Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Clinical Experience, Clinical Research Coordination, Clinical Research Management, Clinical Research Methods, Clinical Research Operations, Continued Learning, Critical Thinking, Customer Empathy, Database Management, Effective Written Communication, Electronic Health Records (EHR), Epic EHR, Oral Communications, Patient Care, Patient Care Plans, Prioritization, Research Oriented, Spreadsheet Software, Statistical Analysis Software (SAS), Team Collaboration Grade S26 Salary Range $60,800.00 - $105,700.00 / Annually The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal - Up to 22 days of vacation, 10 recognized holidays, and sick time. - Competitive health insurance packages with priority appointments and lower copays/coinsurance. - Take advantage of our free Metro transit U-Pass for eligible employees. - WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness - Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family - We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. - WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/ EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.