• Receive and log new patient referrals into all Daybreak systems • Schedule the patient's first session in the EHR in coordination with the assigned clinician's availability • Track referral status through the intake process, flagging delays or incomplete referrals • Ensure no referral falls through the cracks between receipt and first session • Initiate and track the collection of required consent documents for new patients • Confirm receipt and completeness of consent documents prior to first session • Follow up on outstanding consents and escalate when documents are overdue • Enter and maintain clinician availability slots on a daily and weekly basis • Audit data for accuracy, flagging discrepancies between scheduled availability and actual capacity • Track clinician utilization progress through the four-week onboarding period using the ramp dashboard and source systems • Identify and escalate at-risk clinicians based on slot entry and session completion data • Monitor scheduled sessions and confirm data completeness • Identify gaps or anomalies in session records and escalate accordingly • Cross-reference EHR data with session reports to ensure consistency • Support backend system setup for clinicians • Maintain accurate records • Support weekly and monthly data pulls and reporting • Assist with ad hoc data entry, cleanup, and system hygiene tasks as directed

• Plan, direct, create, and communicate clinical study timelines to ensure deliverables are produced on schedule. • Gather input from cross-functional teams to create comprehensive plans for clinical studies. • Ensure consistency of clinical study processes across clinical trials, adhering to standard operating procedures (SOP), good clinical practice (GCP), and specific country regulations. • Oversee and resolve operational aspects of clinical trials in conjunction with project teams. • Select sites and vendors, prepare clinical trial budgets, and ensure studies are conducted within clinical trial protocols. • Monitor progress and follow up with team members and line managers when issues develop. • Implement and prepare the clinical development strategy as outlined by the clinical teams. • Develop trial recruitment strategies to ensure successful participant enrollment.

• Establish and maintain strong professional and collaborative relationships with investigator sites • Track key performance metrics to assess site performance • Serve as an internal resource to champion patient perspective and voice across product development continuum • Identify investigator sites, PAGs and communities in alignment with portfolio strategy • Provide support to study teams and Clinical Research Organizations (CROs) to ensure timely delivery of clinical trials

• Responsible for the management of Clinical Trials from vendor selection through Clinical Study Report (CSR) completion. • Ensure clinical trial activities are completed on time, within budget and in a highly dynamic and complex environment in accordance with appropriate quality standards including ICH/GCP requirements. • Create and implement study-specific clinical monitoring tools and documents, including informed consent development and EU CTR. • Lead the identification, evaluation, selection, and oversight of clinical trial sites. • Author and implement operational plans to ensure efficient study enrollment and high-quality monitoring activities at clinical sites. • Review/approve vendor and site invoices and track study budget to forecast, working closely with finance and clinical business operations. • Responsible for implementation and oversight of Trial Master File for inspection readiness. • Drive overall process and provide support to cross-functional teams in the development of study documents including study protocols, consent forms and budget templates. • Serve as lead in the creation of project plans, logs, templates, newsletters, and other documents. • Review and approve site specific documents (such as informed consent forms, site budgets, monitoring reports) along with other relevant project team members. • Provide study updates and reports, inclusive of study risks and issues. • Lead internal and external meetings for assigned clinical trial(s), including Investigator Meetings, conferences, events and study management meetings. • Responsible for ongoing study data reviews and data cleaning activities. • Provide oversight of CTA and CRA activities such as site identification, qualification, selection, initiation, data quality, sample tracking, interim monitoring and close out activities. • Manage trial-level quality risk management. • Oversee study supplies management. • Support the development and complete the delivery of study training to investigators, site staff and internal staff on study processes. • Participate in the preparation and follow up of internal process audits, vendor, and study site quality audits as well as regulatory inspections. • Other duties as assigned.