• Drive growth and retention by managing broker and carrier relationships • Servicing a current book of business • Developing new market opportunities • Mentoring team members • Ensuring compliance and confidentiality while delivering exceptional customer service • Build agent and broker relationships • Provide excellent customer service • Seek opportunities to access and cultivate new markets • Effectively manage carrier relationships • Provide guidance and training to Assistant Broker • Review and analyze risks, ensuring all required information is obtained • Ensure compliance with government agencies and corporate policies and procedures • Attend training sessions, courses, etc. to maintain up-to-date skills • Always conduct the highest level of confidentiality • Other duties as needed.