Bilingual Customer Service- Spanish Speaking
Location
Idaho
Posted
5 days ago
Salary
0
Seniority
Senior
No structured requirement data.
Job Description
Bilingual Customer Service- Spanish Speaking
Melaleuca
Title: Bilingual Customer Service- Spanish Speaking Part-time Location: Idaho Falls United States Part-time Job Description: Company Profile At Melaleuca, our mission is 'to enhance the lives of those we touch by helping people reach their goals'. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. For over 40 years, we have provided dynamic careers for thousands of team members while achieving consistent and profitable growth. We have over 4,000 team members and operate in 19 countries around the world. Overview As a Customer Service team member you are passionate about bringing the products to life for our customers and resolving any issues they may have. You will play a critical role in creating this world-class experience by answering inbound customer service calls from our customers. You'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Responsibilities - Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted" - Analyze customer situations and determine viable options that will serve them best - Accurately place telephone orders offering specials, promotions and services that help meet customers needs - Work independently and professionally Qualifications Are you: - Able to help customers in Spanish and English fluently - Flexibility is a must in this position; Full time is 20+ hours a week - Proficient in keyboarding and computer skills - Able to analyze problems - Able to work fast paced and under stress - Able to perform essential duties and responsibilities with efficiency and accuracy - Able to handle confidential information - Able to type 30+ WPM Why Melaleuca Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind. Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis-it feels more like a family than a multi-national corporation. Excellent compensation - in addition to an hourly wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as: - 401(k) with contribution match - Tuition Reimbursement - Company profit sharing - Longevity bonuses - $100 free Melaleuca products every month - Opportunities for pay increases and promotions - Fun company events And much more!
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Selection Criteria To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below. - Do you hold a Bachelor in Nutrition and Dietetics or a postgraduate qualification recognised by the Dietitians Association of Australia? - Please describe your relevant clinical experience, including any advanced practice skills in managing complex caseloads, and your commitment to ongoing professional development and evidence-based practice. - Please outline your written and verbal communication skills, including experience delivering group education, your computer proficiency (including CBORD), and your ability to work independently and collaboratively while engaging with stakeholders. - Please describe your experience providing clinical supervision, mentoring, and education to dietitians, students, and/or multidisciplinary staff. - Please provide examples of your experience in service development and quality improvement, including any initiatives you have contributed to or led. If you’d like more details, we’re here to help. - Position Information - Applicants will be assessed against the criteria in the Position Description. - How to Apply - Read our application guide and tips for improving your application. - Diversity, Culture & Inclusion - We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. - We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community. More Than Just a Job – Why Work With Us? - Financial Perks - 12% superannuation - Salary packaging and novated leasing via Smart Salary - Annual leave with 17.5% leave loading (for full-time and part-time staff) - One extra day off each month for full-time employees - Work-Life Balance - Flexible work options, including hybrid and varied hours (depending on the role) - Paid maternity and parental leave - Generous leave options like long service and carers leave - Grow Your Career - Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs. - Health & Wellbeing - Discounted gym membership through Fitness Passport - Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP) - Wellbeing programs that promote mental health, resilience, and balance Additional Information - Temporary visa holders - May be considered if no suitable citizen or permanent resident is found. - Vaccination Requirements - All staff must meet NSW Health’s vaccination and screening requirements before starting. - Child Safe Employment - South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.
