Mentor and train team members while managing customer inquiries through various communication methods. Research and resolve case issues, ensuring accurate information is gathered and analyzed for effective decision-making.

• Direct Support: Engage directly with students to support their needs through phone, email, and online chats. • Community Engagement: Encourage and maintain student-to-student communication, fostering a supportive learning community. • Instructor Liaison: Ensure clear and effective communication between students and instructors. • Live Class Assistance: Offer real-time support to instructors and students during live classes for a seamless educational experience. • Issue Resolution: Proactively address and resolve student concerns, including technical issues, to ensure uninterrupted learning.

Role Description Pridruži se našem timu na poziciji Specijalist korisničke podrške na slovenskom jeziku. Mjesto rada: Rad od kuće (cijela Hrvatska) Idealan kandidat za ovaj posao društvena je i komunikativna osoba uvijek spremna pomoći drugome. Tvoje svakodnevne odgovornosti obuhvaćale bi: - Pružanje podrške i informacija korisnicima usluga našeg klijenta na slovenskom jeziku - Osiguravanje visoke razine kvalitete usluge i zadovoljstva korisnika Qualifications - Slovenski jezik na C2 razini - Poznavanje rada na računalu - Sposobnost rješavanja problema na učinkovit, brz i ugodan način Benefits - Motivirajuće mjesečne bonuse uz konkurentna fiksna primanja - Ugovor o radu na puno ili nepuno radno vrijeme - Slobodni vikendi i rad u smjenama od 08:00-16:00 h - Rad od doma uz plaćenu edukaciju - Prilike za napredovanje i izgradnju karijere u međunarodnom okruženju - Sva potrebna edukacija i kontinuirano usavršavanje u radu - Snažna potpora naših iskusnijih članova tima u svim izazovima posla - Multisport pogodnosti za zaposlenike (korištenje teretana, bazena, sauna...) - Osigurana oprema za rad od doma - Božićnica, dar za sv. Nikolu, jubilarne nagrade, bonus preporuke i niz novih pogodnosti

Role Description Passionate about travel and discovering new destinations? This remote opportunity is perfect for individuals interested in helping clients plan memorable vacations and personalized travel experiences. - Research destinations, resorts, cruises, and vacation options - Help clients explore travel experiences that match their interests - Coordinate travel details and itinerary information - Provide ongoing communication and client support - Stay informed on destination trends and travel updates - Assist with creating smooth and enjoyable travel experiences Qualifications - Strong people and communication skills - Organized with attention to detail - Comfortable using online tools and technology - Interest in travel and customer experiences Benefits - Flexible work environment - Training resources and ongoing support - Access to travel industry tools and education - Opportunity to develop destination knowledge and customer service skills - Independent and remote-based environment Company Description