Role Description Trainee shall be responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. - Ability to Process Simple, Medium and High complexity tasks - Ability to Create process related reports within the desired timeframe that is expected - Follow the set guidelines/framework while structuring all work products - Ability to provide implementable recommendations basis the gaps and problems identified - Ability to identify process gaps and/or recommend improvement ideas (Ex - Kaizens) - Ability to enhance knowledge within specific domain while accessing/utilizing learning resources in order to deliver efficiency - Ability to analyze simple and small size data points for doing rule-based transactions - Ability to focus and provide attention to details during analysis - Ability to Identify inaccuracies in the data or where data is not complete - Ability to distinguish between relevant and irrelevant information required to execute operations deliverables - Ability to take decisions on the type and adequacy of information in processing an order - Ability to understand the expectations to perform day-to-day tasks - Ability to comprehend and come up the learning curve required to do his tasks as per the defined training timelines/training schedule using the right resources Qualifications - Minimum of 15 years of formal education – Diploma/Graduate (Commerce/Art/Business Administration) Requirements - Should have basic knowledge of MS office (Word, Excel & Power-point) Company Description FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer.