Role Description Mercier Consultancy MD is seeking a dedicated Norwegian Speaking Digital Trust and Safety Specialist to join our team in Bulgaria. This role is vital in maintaining a secure and trustworthy online environment by monitoring digital platforms, managing safety concerns, and enforcing community standards. Your expertise will help ensure a positive user experience and contribute to the overall digital safety strategy. - Monitor content and user interactions on digital platforms to identify and mitigate violations of safety policies. - Conduct detailed investigations of safety incidents and reported violations, analyzing evidence to take appropriate action. - Collaborate with internal teams to improve and implement digital trust and safety protocols. - Provide comprehensive reports on incidents and emerging safety trends to the management team. - Stay informed about the latest developments in digital safety and apply best practices to enhance platform security. - Communicate with users to promote safe behaviors and increase awareness about digital trust and safety. Qualifications - Fluency in Norwegian and English (both written and spoken) is essential. - Previous experience in digital trust and safety, content moderation, or related roles is preferred. - Strong analytical and problem-solving skills with a data-driven approach. - Excellent communication skills to handle user interactions and safety challenges effectively. - Attention to detail and a proactive mindset towards identifying and addressing safety risks. - Familiarity with digital safety tools, social media platforms, and content management systems is an advantage. - Ability to thrive in a dynamic team environment and adapt to changing priorities. Benefits - Competitive Salary - Monthly Performance Bonus - Fully Paid Relocation Package - Fully Paid Training - Private Gym - 1500 euro signing bonus - And Much More....

Role Description Mercier Consultancy MD is currently looking for a Greek Speaking Digital Trust and Safety Specialist to join our team in Bulgaria. In this important role, you will be responsible for safeguarding our digital platforms by monitoring content, managing safety incidents, and ensuring compliance with community guidelines. Your efforts will help build a safer online environment for all users. - Monitor user-generated content and online interactions to identify and address potential safety violations. - Conduct thorough investigations into reported incidents, analyzing evidence and recommending appropriate actions. - Collaborate with internal teams to update and enhance safety policies and procedures. - Produce detailed reports on safety concerns and trends to aid decision-making and strategy development. - Stay informed about current trends and best practices in digital safety to keep protocols up to date. - Communicate with users to promote safe online behavior and raise awareness of digital safety issues. Qualifications - Fluency in Greek and English (both written and spoken) is required. - Experience in digital trust and safety, content moderation, or comparable roles is preferred. - Strong analytical skills with a focus on data-driven problem-solving. - Excellent communication and interpersonal skills to interact effectively with users and team members. - Attention to detail and a proactive approach to identifying potential risks. - Familiarity with online safety tools and content management systems is an advantage. - Ability to work collaboratively within a fast-paced and dynamic team environment. Benefits - Competitive Salary - Monthly Performance Bonus - Fully Paid Relocation Package - Fully Paid Training - Private Gym - 1500 euro signing bonus - And Much More.... Company Description

Role Description Mercier Consultancy MD is looking for a Turkish Speaking Digital Trust and Safety Specialist to join our team in Sofia, Bulgaria. In this key role, you will be responsible for ensuring the safety and trustworthiness of our digital platforms. You will monitor content, investigate safety incidents, and collaborate with teams to uphold community guidelines and policies. - Monitor user-generated content and interactions to identify potential violations of safety and trust policies. - Conduct thorough investigations into reported incidents to assess and resolve safety concerns. - Work closely with cross-functional teams to develop and implement effective digital safety policies. - Analyze safety incidents and trends and prepare detailed reports to inform strategic decisions. - Stay current with digital safety developments and implement best practices to mitigate risks. - Communicate with users to promote safe online behaviors and raise awareness of potential risks. Qualifications - Fluency in Turkish and English (both written and spoken) is essential. - Previous experience in digital safety, content moderation, or related roles is preferred. - Strong analytical and problem-solving skills with a data-driven mindset. - Excellent communication skills to effectively manage user interactions and safety issues. - Detail-oriented and proactive in identifying and mitigating potential risks. - Familiarity with digital safety tools, social media platforms, and content management systems is advantageous. - Ability to work effectively in a dynamic, team-oriented environment. Benefits - Competitive Salary - Monthly Performance Bonus - Fully Paid Relocation Package - Fully Paid Training - Private Gym - 1500 euro signing bonus - And Much More.... Company Description

Role Description Mercier Consultancy MD is looking for an Arabic Speaking Digital Trust and Safety Specialist to join our team in Sofia. In this role, you will play a crucial part in maintaining a secure and trustworthy online environment by monitoring content, managing user safety incidents, and enforcing community guidelines adapted to Arabic-speaking users. - Monitor user-generated content and interactions to identify potential safety violations specific to the Arabic-speaking community. - Investigate reported safety incidents thoroughly and apply appropriate measures to resolve issues. - Collaborate with cross-functional teams to develop and improve policies that ensure digital trust and safety for Arabic users. - Produce detailed reports on safety trends and incidents to support decision-making processes. - Stay up to date with the latest trends and developments in digital safety within the Arabic-speaking online environment. - Communicate clearly and effectively with users to promote awareness and adherence to safety practices. Qualifications - Fluency in Arabic and English (both written and spoken) is required. - Experience in digital trust and safety, content moderation, or related digital safety roles is preferred. - Strong analytical and problem-solving skills with a data-driven approach. - Excellent communication skills, capable of managing sensitive user interactions with professionalism and empathy. - Attention to detail and a proactive attitude toward identifying and mitigating potential risks. - Familiarity with online safety tools, content management systems, and social media platforms. - Ability to work collaboratively in a dynamic team environment. Benefits - Competitive Salary - Monthly Performance Bonus - Fully Paid Relocation Package - Fully Paid Training - Private Gym - 1500 euro signing bonus - And Much More....