• Manage WorkMoney, Inc’s civic engagement multi-channel programs, including phones and other outreach channels • Support the translation of campaign priorities into clear, executable plans, ensuring outreach is organized, accurate, and delivered on time • Build, deploy, manage, and optimize outreach campaigns primarily through direct phone outreach, maintaining quality, consistency, and alignment with campaign objectives • Support vendor-led program execution by coordinating inputs, tracking deliverables, and maintaining visibility into timelines and progress • Adjust execution plans and outreach schedules in response to shifting campaign priorities, ensuring programs remain on track to meet timelines and performance goals • Support audience targeting and list execution, ensuring outreach is delivered appropriately to audiences • Monitor performance against defined goals, identifying gaps or risks and identify opportunities for improvement • Prepare and present regular reporting on campaign performance, including progress, challenges, and outcomes • Ensure quality control across outreach programs, including accuracy, targeting integrity, and execution standards • Coordinate with cross-functional partners (e.g., data, creative, operations) to ensure campaigns are executed effectively and dependencies are managed • Maintain workflows, trackers, and documentation to support consistent and scalable execution • Proactively communicate updates, risks, and needs, ensuring alignment and continuity across workstreams • Support the preparation and distribution of program materials, including scripts, guidance, and updates for outreach execution