Title: Call Center Representative / Outbound Appointment Setter Location: Indiana, United States Ohio, United States Kentucky, United States Illinois, United States Texas, United States New Mexico, United States Department: Call Center Job Description: Remote Full time Description At Bath & Cabinet Experts, our Call Center Representatives get the chance to take the first step in their sales career, develop their sales and marketing skills, and join a top-performing sales and marketing team. If you are looking to join a rapidly growing company that delivers best in industry service and a best-in-class employee experience, this opportunity is for you! *MUST HAVE PREVIOUS HOME IMPROVEMENT EXPERIENCE IN A CALL CENTER SETTING TO BE CONSIDERED* About the Role: The Call Center Representative is responsible for creating positive customer experiences to drive sales and promote the Bath & Cabinet Experts brands. The ideal candidate is energetic, enjoys phone-based interactions, can drive a conversation effectively, and delivers exceptional customer service. This is a full-time, remote position that offers flexible scheduling with weekend availability required. *Candidates must be available to work during Eastern Standard Time hours* Job Duties & Responsibilities: - Responsible for engaging with prospective clients with the goal of setting appointments for the sales team - Be a subject matter expert and be able to communicate the value of company products and services to help educate prospective clients - Handle a high volume of inbound/outbound calls and meet performance goals of converting calls to appointments - Follow the designated sales process for appointment setting including confirming full and accurate client information - Ensure all activity and information is accurately logged in CRM - Provide a high level of customer service to ensure each prospective client and potential customer has a positive experience with Bath & Cabinet Experts Skills & Qualifications: - Prior experience in a multi-product sales environment preferred - Background in home improvement inside sales strongly desired - High School diploma or equivalent required - 1+ year of call center experience required - Experience with Lead Perfection CRM a plus - Must be able to work independently in a fast-paced environment - Excellent phone and communication skills - Be energetic and have a positive attitude - Must be task oriented and driven to meet and exceed goals Benefits: - Full-time W2 employment with competitive pay and several bonus opportunities - Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match - Paid Time Off including paid holidays and your birthday off! - Flexible remote schedule with weekend availability - Ongoing training to grow your skills - Work in a supportive, award-winning company that values people and performance Why work at Bath & Cabinet Experts? Bath & Cabinet Experts is a home improvement company specializing in the transformation of residential bathtub, shower, and kitchen spaces. Founded in 2019 in Indianapolis, Bath Experts is the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio, and Kentucky. After rapid growth, we have expanded into 8 additional markets- Cincinnati, Cleveland, Columbus, Dayton, Ft Wayne, Louisville, Lexington and NW Indiana- with plans for continued growth throughout the Midwest. In addition to bath remodeling, we launched Cabinet Experts, a dedicated division focused on kitchen cabinet refacing, bringing the same high-quality, transformative experience to one of the most important spaces in the home. At Bath & Cabinet Experts, we are committed to delivering a world-class customer experience and being a top employer in the home improvement industry. We have earned over 2,100 customer reviews with a 4.9 star rating, and Bath Experts has been recognized as a 4x Top Workplace Award winner. We are also dedicated to giving back- donating over $200,000 to local children's hospitals and charities. At Bath & Cabinet Experts, we are committed to excellence for our customers, our employees, and our communities.

Title: Call Center Manager Location: AZ-Phoenix Job Description: Arizona Central Credit Union Ranked Top 10 Best Places to Work in AZ for 2025 "The 10 best places to work in financial services" AZBIGMEDIA Arizona Central Credit Union offers a comprehensive benefits package, including medical, dental, vision, 401k with up to 6% match, an employee assistance program, and much more. Role: A key component of this service delivery is to build long-term member relationships by identifying the members’ needs and offering them a solution that will result in increased engagement with the credit union. In addition, the position directs the operations of a call center, ensuring the department supports organizational, financial, operational, service and growth plans. Ensures members and potential members receive timely, courteous and accurate service during every interaction; supports all remote delivery channels. Summary of Responsibilities: - Direct, develop, motivate, hire and discipline department personnel; and recommend appropriate personnel actions. Monitor and record the performance of department personnel during phone calls with members and provide feedback to ensure member service and sales goals are consistently met. - Create and achieve Service Level Agreements to respond to member inquiries timely. Prepare monthly statistical reports detailing credit union wide call volumes. - Monthly KPI report sent to AVP of Member Experience and SVP of Operations/COO. - Meet one on one with your team a minimum of monthly/bi-weekly for coaching and development. - Have one-on-one conversations with your leadership team on a regular basis. - Support your team’s new ideas and be their advocate. - Support organizational objectives and adapt them to your department. Organizational strategies need to be deployed consistently and should be adaptable to a department’s individual needs. - Ensure your team is adequately trained, enabling them to deliver a premier service to our members. - Eliminate/voice your department’s pain points bringing them to the attention of the AVP of Member Experience. Look at issues with solutions in mind and what your team can do to improve the situation. - Promote a positive culture within the department, foster strong interdepartmental relationships, and maintain a high performing team environment. Schedule: - Monday - Friday 8:45 am - 5:45 pm - Occasional weekends - Remote work is available after 90 days (Hybrid). Skills & Requirements: - ​​Experience: Five to eight years of call center management & banking experience - Education: Two- year college degree or equivalent

• Answer phone calls from 5PM to 10PM • Provide answers to common questions • Provide basic troubleshooting as needed

Summary Base Pay: $34,000 On-Target Earnings: $70,000 ($16.00/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated by results, and looking for a role where your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers. No outbounding, no cold calling. Ever. Must live in Texas - in/near Dallas, San Antonio, Austin or Houston. Job Duties and Responsibilities What You'll Do: - Field inbound customer contacts within the competitive, fast-paced production environment of a Fortune 250 company. - Influence customer purchasing decisions by effectively positioning our suite of TV, internet and wireless products and services. - Customer relationships are our most important asset, and handling every interaction with honesty and integrity is at the forefront of all we do. What's in it for You: - Uncapped Earning Potential: High performers earn $100k+; elite performers earn $150k+. Your base pay is guaranteed, and your commission is limitless. - Career Growth: Ability to promote up to two levels in your first year, with paths to leadership and corporate roles. - Incredible Incentives : High-value rewards program including exciting trips & prizes. - Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement. - Exclusive Perks: Complimentary DISH TV as well as deep discounts on Sling TV and Boost Mobile plans. Skills, Experience and Requirements - Minimum 1 year of experience in a quota-carrying sales role required. - Must have competitive spirit, determination, resilience, persuasive personality, growth mindset, and operate with integrity. - Full-time; hours may include evenings, weekends or holidays. - High school diploma/GED required; Associate's or Bachelor's degree a plus. - Pre-employment screen. - Smartphone/device with active network connection. - Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors. - Employee responsible for all setup costs (except where required by law). Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website . Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement , Pay Transparency , EEOC Know Your Rights ( English / Spanish ) Salary Ranges Compensation: $34,000.00/Year