Title: Customer Support Specialist Location: Fort Wayne, Indiana Department: Customer Service Job Description: Description Position at Parts Town See What We’re All About As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list! Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years. If you’re ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let’s chat – Apply Today! Perks - Parts Town Pride – check out our virtual tour and culture! - Quarterly profit-sharing bonus - Hybrid Work schedule - Team member appreciation events and recognition programs - Volunteer opportunities - Monthly IT stipend - Casual dress code - On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses - All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered. The Job at a Glance The Customer Support Specialist (internally known as the Support Squad) will work closely assisting our Part Experts with many issues that may arise. They will be the team member behind the curtain who serves our customers’ sales, service and support needs when purchasing parts. If you demonstrate strong organizational skills, coupled with a collaborative spirit to ensure effective communication and cooperation across the segments you support, we want to talk to you! A Typical Day - Cover several order web portals - Create and update survey and escalation cases for our web portals - Sort the customer service email queue - Manage the Customer Support team email inbox to merge accounts, create import lists, create UPS labels, update account information, register users, etc; - Sort, update, and combine our new account list(s) - Collaborate with other business units by sorting and sharing their reports - Assist with the UPS Exceptions Report - Manage customer portals - Create and email warranty credits to the customer - Deliver exceptional customer service through emails to our internal and external customers To Land This Opportunity - You’re an all-star communicator and are proficient in English (both written and verbal). - You are a team player that can also tackle projects independently. - You enjoy interacting with team members and leaders across the business. - You're able to multi-task but don't miss a beat when it comes to details! - You a problem-solving detective and love analyzing data! - You exemplify the Parts Town core values: Safety, Integrity, Passion, Courage, Innovation, and Community! - You show independent discretion and can make decisions in a time sensitive environment with minimal direction. - You thrive on prioritizing and can quickly adapt to satisfy business needs. - You're available to work M-F from 12:00 PM - 9:00 PM (EST) with flexibility as needed - You have a quality, high speed internet connection at home. About Your Future Team Our team lives by our culture. We are passionate about celebrations, animals, and coffee. We also work hard and play hard and take pride in having fun while working. We bring 100% each day and never take ourselves too seriously. With our team, there is never a dull moment! At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $37,348.78 - $50,403.56 annually ($17.96 – $24.23 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities. Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.

Title: CX Specialist - German & English Speaker Location: Spain, Madrid - Hybrid Job Description: Your wellbeing, our mission. Join a company shaping a healthier world. GET TO KNOW US At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. Join us in redefining the future of wellbeing! THE OPPORTUNITY We are hiring a CX Specialist - German & English Speaker to our CX End-User team in Spain! This role is responsible for delivering high-quality support to Wellhub’s End Users, acting as a key point of contact for complex and escalated inquiries across multiple channels. The position goes beyond basic troubleshooting, requiring the ability to diagnose technical issues, manage high-friction situations, and provide tailored solutions that ensure ecosystem health and long-term user retention. YOUR IMPACT - Ensure customer satisfaction by managing all communications (email, chat, phone) - Providing accurate, complete solutions to inquiries and complaints using established methods and tools. - Build sustainable relationships and trust through empathetic, open communication, while diligently researching customer accounts for proper resolution. - Manage and update CRM records accurately, categorizing tickets promptly and consistently, and follow up on pending issues to ensure timely resolution. - Adhere to all processes and policies, proactively escalating trends or critical issues to leadership when necessary. - Achieve personal and team targets for quality and productivity, and collaborate closely with multiple departments to support all operations. - Handle additional responsibilities such as processing refunds and approvals. - Ensure excellent service, always being helpful and empathetic. - Committing to the training and guidance received to always be updated on the processes. - Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness. WHO YOU ARE - High School/Technical school completed. A degree is a plus. - Knowledge with CRMs (e.g., Zendesk, Darwin, Salesforce - if applicable) and Analytics tools (e.g., Tableau, Metabase). - Excellent grammar and computer skills. - Knowledge of Google Workspace is a plus. - Previous experience with CX, multi-channel, and written customer support. - Native German and advanced English are mandatory. A great level of Spanish. French is a plus. We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. WHAT WE OFFER YOU With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include: WELLHUB: Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you. HEALTHCARE: Health insurance. FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home. PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive a minimum of 25 days paid holiday per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!). PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled. CAREER GROWTH: Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success. CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn! Diversity, Equity, and Belonging at Wellhub We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self. Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here. #LI-HYBRID

Title: Customer Service Assistant Location: Yeovil, Somerset, United Kingdom £12.71 per hour Part Time - Hours:10 Onsite Job Description: The Role... Whatever your role in and around the store, everything you do will be focused on the customer experience. Parking will be a breeze, trolleys in easy reach, help always at hand, stock in the right place, deliveries out on time and payment met with a smile. Of course, while you're creating a helpful and friendly customer experience, we'll be thinking of new ways to reward, develop and invest in you. You'll receive all the training, support and opportunities you need. Think of it as a down-to-earth place to work, where you get to go up in the world. This is a 10 hour Part-Time contract where you are required to work on Saturdays and 1 or 2 Evenings During the Week. About you... Every day you'll be dealing with and assisting customers, so it's important that you offer every person that walks through our doors a high level of customer service. We look for someone who ideally has experience working in a similar role. Please ensure to apply with an up to date CV attached. Applications without CVs currently will not be accepted.If you require adjustments to be able to apply, please submit a reasonable adjustment form below. What can we offer you? You'll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We'll also equip you with a benefits package that includes: - If you are 21 yrs and over £12.71 phr, 18 yrs - 20 yrs £12.00 phr and under 18 yrs £8.82 phr. - Up to £300 per month gain share bonus - Up to 10% employer pension contribution - Up to 35 days of annual leave including 8 days of bank holidays Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership. We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process. Apply now! - Salary dependant on age. Vacancy Reference #100568 "Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form

Title: Office Support Location: Toronto Canada Job Description: Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you'll be a big part of the ambition to help over 1 billion people listen, learn and work better together. The Role: As Office Support for our Toronto location, you bring experience from a role where people and spaces mattered, office coordination, hospitality, events, or front-of-house - and you're known for being reliable, approachable, and quietly making things run better. You're comfortable juggling varied tasks independently, from coordinating with vendors and catering to keeping shared spaces stocked, polished, and welcoming. Key Requirements: - Prior experience in office coordination, hospitality, retail management, or a similar people-facing role - A track record of keeping shared spaces organized and well-stocked - Comfortable liaising with vendors, building management, and catering providers - Familiarity with creating a warm, hosted atmosphere (hospitality or events background is a plus) - Strong communication skills Who You Are? Relationship Builder - Warm, personable, and comfortable being the face of the office - Builds rapport with vendors, building management, and catering partners - Remembers names, preferences, and small details - Creates a welcoming atmosphere for staff and guests - Includes: receiving lunch orders, hosting the lunch experience, receiving deliveries Organized & Efficient - Highly organized with strong attention to detail - Manages time independently - Sets up systems that run smoothly in your absence - Keeps shared spaces and resources in order - Includes: stocking fridges, snacks, glassware, and meeting room supplies; managing the dishwasher cycle; clearing old food; tidying lunch and leftovers; organising the supplies area and desks Strong Communicator - Communicates clearly and confidently, written and in person - Comfortable as the point of contact for staff, vendors, and clients - Adjusts tone to suit the situation - Includes: coordinating with catering, liaising with building management, signing for deliveries Directive / Independent Worker - Works well with minimal supervision - Takes initiative rather than waiting to be asked - Maintains a high standard - Includes: daily walk-throughs of meeting rooms, washrooms, patio, and Cantina; straightening furniture; raising blinds; handling other tasks as needed Adaptability - Switches between task types comfortably, sometimes within the same hour - Stays calm and effective when issues arise - Adapts to shifting priorities without losing sight of recurring duties - Picks up new tools and processes quickly Mentimeter is committed to providing accommodations throughout the recruitment, assessment and selection processes in accordance with the Accessibility for Ontarians with Disability Act and the Human Rights Code. If you require accommodations during the application and hiring processes, please notify us and we will work with you on suitable accommodation(s), to the point of undue hardship. If you are interested in knowing what personal data we collect about you and how we use it when you apply for a job, please click here to read our Privacy Policy. Salary range for this role: $22.00 - $30.00 CAD Role type: Casual / Contract (12 hours per week) Note: This is a part-time, hourly contract position and is not eligible for full-time employee benefits. Minimum Expectation - 12 hrs a week (Monday, Wednesday, Thursday • 10am - 2pm) What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It's not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. - AI does not screen or decide on candidates. - There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. - Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we're not building an AI-driven hiring process - we're building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page. Review our Privacy Policy for more information.