Role Description We are currently growing our ETRM/CTRM Endur practice and are looking for experienced Endur Consultants with expertise in Commodity or Energy markets and Trading and Risk Management System Implementations. You will be part of the team involved in implementation/upgrade/support of Endur, bringing SME knowledge in deal modelling, deal valuations, risk management, scheduling, invoicing, and accounting for commodities and energy. You will ensure successful project delivery, employing consultancy and best practices. Key Responsibilities: - Collaborate with clients and prospects to determine business requirements and processes to be addressed by key areas of the Endur solution, with the ability to identify improvement potential and drive change management. - Work as part of a team on the functional implementation, encompassing design, configuration, functional testing and support transition to operations of Endur solution. - Support existing solutions for bug fixes, enhancements and operations. - Document business requirements, implementation designs, test plans/results, and other deliverables required by the project. - Follow best practices, documentation standards, and resolution process flow for all deliverables. - Collaborate with technical teams to create customisations based on specific client needs. - Provide industry and functional advisory as needed. - Apply appropriate resourcing techniques given project-specific needs, risks, and differences in core project team member skill levels and relevant modules to be delivered in client projects. - Maintain highly effective communication with client and internal stakeholders and adept in handling business changes and managing stakeholder expectations. - Provide guidance and training on Endur functionality and general ETRM/CTRM topics. Qualifications - Bachelor's degree in Finance, Accounting, Engineering, Economics, or equivalent experience in a related field. - 4+ years hands-on with Endur as a consultant, business analyst, functional specialist, QA specialist or IT support specialist with working knowledge of V19 and above. - At least 4+ years of industry work experience. - Good working understanding of various functional areas and relevant modules of Endur. - Experience in conducting comprehensive testing and quality assurance activities to validate the functionality, performance, and reliability of Endur solutions. - Worked as part of a cross-cultural/geographical team including flexibility to support multiple time zones when necessary. - Worked as part of a project team structure and delivered results with limited guidance. - Ability to travel to onsite client locations for limited time as per project requirement. Requirements - Good working knowledge in key modules of Endur and commodity/energy operations with working knowledge of V19 and above. - Knowledge of Endur risk and valuation functionality including results (MTM, PnL, VAR), and EOD automation (TPM and Services Manager). - Deep knowledge of standard and customisation approaches for implementation of requirements, support for reporting, building complex desktops, APM pages, and pre/post-processing logic. - Understanding of Endur architecture and best implementation practices to optimize its strengths for the client solution. - Strong functional knowledge and understanding of Gas, Power, Renewables, LNG or Crude and Refined Products. - Excellent interpersonal skills and stakeholder management. - Good written and verbal communication skills. - Multi-tasking and Project Management skills. - Strong organisational & analytical skills and attention to detail. - Ability to thrive in a fast-paced, detailed oriented environment and work independently or in a team. Benefits - Gender Neutral Policy - Equal Opportunity provider - Extensive Medical benefits covering family and parents - Health & Wellness plans - Flexible work hours - Remote working - Generous Leaves option & Time-offs - Employee Assistance Policies - Annual Retreats

• Lead and coordinate OpenLMIS implementation, optimization, and support activities. • Support system configuration, customization, testing, rollout, and post-deployment support. • Translate user, business, and Ministry of Health requirements into actionable technical specifications and implementation plans. • Coordinate integration planning with relevant national health information systems and interoperability platforms. • Support alignment of country customizations with OpenLMIS Core architecture and standards to maintain system scalability and upgradability. • Serve as the primary technical liaison between government counterparts, implementation partners, developers, and support teams. • Bridge communication and operational gaps between technical and programmatic stakeholders. • Coordinate issue triage, escalation, troubleshooting, and resolution across helpdesk and development teams. • Support governance, implementation planning, and sustainability initiatives for OpenLMIS. • Supervise and guide Helpdesk Officers, including workload coordination, escalation support, and performance monitoring. • Strengthen helpdesk and support processes, including ticket tracking, documentation, and continuous improvement initiatives. • Support end-user adoption through technical guidance and structured support mechanisms. • Coordinate and facilitate user trainings and cascading of program updates to subnational stakeholders. • Develop and maintain technical and operational documentation, guidance materials, and user support resources. • Support knowledge transfer and capacity strengthening for government and partner teams. • Track implementation progress, risks, dependencies, and support issues. • Provide regular technical and operational updates to VillageReach and relevant stakeholders. • Contribute to continuous improvement initiatives and strategic planning for long-term system sustainability.

Serve as a trusted advisor to leadership, develop strategic media relations plans, write impactful communications, and participate in crisis response efforts while fostering relationships with journalists and community partners.

• Assist in the net revenue month-end close process for core customers • Assist in analytical work on one-time engagements or special projects • Deliver results to customers • Mentor less experienced team members