Title: Patient Access Liaison III Location: Los Angeles United States Full time job requisition id REQ20175268 Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. The Patient Access Liaison III is competent and proficient toto answer, screen and direct incoming and outgoing telephone calls for multiple areas within the department, sends electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison III will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The Patient Access Liaison III will be expected to work independently and to assist with department projects when needed. Essential Duties: - 1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative. - 2. Strives for first call resolution and demonstrates high level of customer service. - 3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external. - 4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily. - 5. Exhibits collegial and professional demeanor in all interactions. - 6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck. - 7. Follows USC/Keck Communications standard and policy. - 8. Floats as needed to any area within the organization as assigned by Management. - 9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work. - 10. Other duties as assigned. - 11. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner. - 12. May perform follow up checks with all open pages while on shift and before leaving shift. - 13. Demonstrates proficiency in ensuring that all information housed within the Call Management system and Qgenda is sent for updates to management and readily accessed when needed. - 14. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel. - 15. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations. - 16. Assists with staff and patient concerns courteously and professionally. - 17. Utilizes organizationally defined systems to perform patient communication. - 18. Performs scheduling functions, across multiple clinical sites and clinical divisions as needed, to include scheduling, rescheduling cancelations and confirmations of appointments using organizational scheduling system. Demonstrates and models extensive knowledge of Specialty assignment(s). - 19. Schedules medical diagnostics and outpatient procedures. - 20. Creates and maintains medical data and reconciles to patient appointment records. - 21. Coordinates care with patient coordinators, nurses and physicians to secure appointments, including multiple appointment types, for patients and referring physicians. - 22. Analyzes multiple schedules to provide adequate access to patients. - 23. May perform data entry and maintain data bases for bumps and cancellations. - 24. Verifies insurance coverage using organizationally defined process. May determine if patient’s insurance is contracted with USC and advise patient of any estimated financial responsibility. - 25. Using USC/Keck defined guidelines, and at their discretion, carries out Service Recovery activity. Serves as first point of escalation for Service Recovery forwarded by Level 1 and Level 2 staff members. May escalate to any Supervisor within the Patient Access Center. Required Qualifications: - Req High school or equivalent - Req 3 years Three (3) to five (5) years’ experience working in a call center and/or in a healthcare customer service department/environment (or combination of that equals two or more years) required. - Req Demonstrated interpersonal skills. - Req Ability to work independently - Req Ability to multi-task. - Req Cross-trained in multi-specialty areas - Req Excellent verbal and written communication skills. Preferred Qualifications: - Pref Associate's degree Associates’ or Bachelors’ degree in healthcare, business or operations field. - Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant. - Pref Knowledge of HIPPA compliance and various health insurance types preferred. - Pref Knowledge of insurance preferred - Pref Knowledge of medical terminology strongly preferred. - Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred. - Pref Bilingual: Spanish, Chinese and other languages preferred. Required Licenses/Certifications: - Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only). The hourly rate range for this position is $21.00 - $35.36 When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

Title: Photo Team Manager - Douglasville, GA Location: Douglasville United States Remote Status: Hybrid Job Description: This is a hybrid position. There is a combination of Remote + Onsite work at Various School Locations. You must reside in Douglasville, GA or the surrounding cities for this Seasonal Photo Team Manager position. Become Part of Our Growing Team! Are you a natural leader who thrives in a fast-paced, dynamic environment? Do you have a passion for photography and creating unforgettable moments for students? If so, we want YOU to join our growing team as a Seasonal Photo Team Manager and take charge of our school photography operations! WHY JOIN US? - Competitive Pay: $25.50-27.50/hour! - Full time status - eligible for healthcare benefits! - Seasonal Flexibility: Work from June through November (with a chance to extend into December depending on event schedules). - Average of 30+/hour work week with overtime opportunity/pay during peak weeks! - Paid training - no photography experience required! - Daily Pay Option: Get paid DAILY via #DailyPay #dailypaynation - Voluntary Benefits: Enjoy discounts and access to home and car insurance, pet insurance, travel perks, and more! YOUR ROLE: As a Photo Team Manager, you'll oversee and inspire your team of talented photographers to capture those magical moments for students K-12 and their families. This role involves a mix of leadership, training, logistics, and hands-on event management. You'll be the guiding force that ensures every school photo day runs smoothly and efficiently! Training: - 3-day paid "Train the Trainer" session located at JostensPIX Headquarters in MN plus paid virtual training sessions. - Identify a local location for pre-season Photographer training. - Partner with Training Specialist to train your team. - Provide on-the-job guidance for new hires throughout the season. SCHOOL PHOTOGRAPHY OPERATIONS: - Manage photo day logistics, ensuring the right number of photographers are scheduled for each event. - Research and determine centralized storage location for photography equipment. - Oversee equipment storage, organization, and coordination of equipment pickups with your team. - Coordinate weekly pickups with Event Leads for photography hard drives, etc. - Collect and prepare all photography gear for shipment to MN at the end of the season. EMPLOYEE MANAGEMENT: - Partner with HR to conduct interviews and hire Photographer. - Directly manage Photographers within the Hub. - Manage school assignments and Photographer scheduling for service area. - Ensure all details of each photo day event are clear to assigned photographers and school contacts through ongoing communication. - Establish expectations with photographers to ensure adherence of JostensPIX standards and attendance. - Attend/lead weekly, virtual team meetings. - Partner with Travel Coordinator for hotel reservation needs. - Oversee and approve Photographer expenses; manage overtime and travel needs. PHOTOGRAPHY EXECUTION: - Understand and execute JostensPIX photography in adherence with Jostens protocol. - Work some events as a Photographer or Event Lead when needed, providing hands-on support during peak days. - Attend 2-3 Photo Day events per week as additional support. - Ensure smooth operations, from setting up equipment to troubleshooting tech issues. (i.e. Photographer attendance, tech issues, etc.). - Ability to travel to schools within assigned Hub as needed. WHAT YOU BRING TO THE ROLE: - Leadership Experience: Proven success in managing teams and driving performance under pressure. - Education & Experience: A four-year degree or equivalent combination of education, customer service, and general business experience. - Communication Skills: Exceptional ability to connect with and lead a team, clients, and partners at all levels. - Organization & Attention to Detail: Ability to juggle multiple tasks without missing a beat. - Tech-Savvy: Comfortable using computers and learning new programs quickly. - Physical Stamina: Ability to lift and carry up to 50 lbs and maintain energy throughout busy photo days. - Flexibility: Willingness to work early mornings, evenings, and travel as needed within your assigned area. - Valid Driver's License: Access to a reliable, insured vehicle (public transportation isn't an option). Vehicle must be large enough to transport equipment as needed (i.e. sedan +) - Comfort with School Environments: Ability to interact with students of all ages and abilities, creating a positive and engaging atmosphere. - Professional Appearance: Maintain grooming and demeanor that reflects Jostens' corporate image. - Reliable Communication: Consistent access to a dependable cell phone and internet service to stay connected with the team and clients. Local Requirement: - May be required to complete additional background/health screenings as determined by state specific policies. LOVE WHERE YOU WORK: - We care about your success. Work with a fun, supportive team focused on achieving the same goals. - We believe in rewarding you for your hard work. Competitive compensation with DailyPay option. Travel in the comfort of your own car getting paid for both time and mileage expenses! - We care about your health. We offer competitive healthcare benefits (health, dental, and vision coverage). - We invest in your future. We offer a 401K match, vested immediately!

• Lead project safety initiatives, conduct inspections and audits, provide training and coaching, and foster a culture of proactive safety awareness • Partner with Construction and Project Managers to enhance safety compliance and foster a Zero Harm safety culture • Collect and analyze leading indicator data to detect trends and implement measures to continuously improve project safety performance and culture • Be the go-to safety resource for EPCS team members and clients, ensuring adherence to safety standards and industry best practices on all EPCS construction projects

Title: Study Manager Location: USA-NC-Remote Job Description: Study Manager - Vaccine Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives. Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE Why Syneos Health - We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. - We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. - We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong. Job Responsibilities - Project Leadership and Delivery. Manages a project as a project manager overseeing interdisciplinary clinical research studies and ensures compliance with GCP, relevant SOP’s, and regulatory requirements. - Acts as a primary liaison between the Company and the Customer to ensure timely study launch, conduct, and closeout according to the Customer’s and the Company’s contractual agreement. - Lead project team to ensure quality, timelines and budget management. - Accountable for the financial performance of each project. Coordinate activities and deliverables of all study conduct partners and proactively identify and manage issues. - Ensure studies are conducted in compliance with GCP, relevant SOP’s and regulatory requirements. Accountable for all project deliverables for each project assigned. - Responsible for quality and completeness of TMF for assigned projects. - Accountable for maintenance of study information on a variety of databases and systems. - Responsible for study management components of inspection readiness for all aspects of the study conduct. Oversight for development and implementation of project plans. - Plan, coordinate and present at internal and external meetings. Prepare project management reports for clients and management. - Developing contingency planning and risk mitigation strategies to ensure successful delivery of study goals. - Develops strong relationships with current clients to generate new and/or add-on business for the future. - May participate in bid defense meetings where presented as potential project manager. - May be required to line manage other project management team members and clinical monitoring staff. Qualifications: - Bachelor’s Degree (or equivalent) level of qualification in life sciences, Medicine, Pharmacy, Nursing or equivalent combination of education and experience. - Clinical research organization (CRO) and relevant therapeutic experience preferred. Strong knowledge of Good Clinical Practice/ICH guidelines and other applicable regulatory requirements - Strong organizational skills. - Strong ability to manage time and work independently. - Direct therapeutic area expertise. - Ability to embrace new technologies. - Excellent communication, presentation, interpersonal skills, both written and spoken. - Ability to travel as necessary (approximately 25%). We are always excited to connect with great talent. This posting is intended for a [possible] upcoming opportunity rather than a live role. By expressing your interest, you'll be added to our talent pipeline and considered should this role become available. At  Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements. Salary Range: The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health. http://www.syneoshealth.com Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.