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Makro PRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers. We welcome bold, energetic, and thoughtful people who share our belief in collaboration, diversity, excellence, and putting customers at the heart of our work. Clear focus Diverse Workplace (Our members are from around the world!) Non-hierarchical and agile environment Growth opportunity and career path
AI Engineer
Location
Worldwide
Posted
18 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
AI Engineer
Makro PRO
Role Description Senior ICs who build ARIP's 15 named agents (A-11..A-25) end-to-end on LangGraph / CrewAI: - Prompt design - Tool definitions - Multi-step workflows - Eval harnesses (golden sets, regression gates, LLM-as-judge, multi-step replay) - HITL gate integration - Trust Gate progression - Per-agent cost optimisation Distinct from DEAA's Senior AI Engineer who owns the LLM Gateway — ARIP AI Engineers are platform consumers and agent builders. Remote candidates outside of Thailand are welcome to apply. Qualifications - 5+ years software engineering - 2+ years shipping LLM-based / agentic systems to production (not just RAG demos or notebooks) - Expert in production multi-agent orchestration: LangGraph / CrewAI / AutoGen / DSPy or equivalent with HITL gates by default, not autonomous-by-default - Eval-driven LLM development in production: golden sets, LLM-as-judge, multi-step replay, regression gates in CI - HITL gate and agent guardrail design: prompt injection / PII / output filtering defences — designs and tests them in production - Strong Python (async, observability, testing) - Major LLM provider (Azure OpenAI / Anthropic / Bedrock / Vertex) production experience - Langfuse or equivalent for LLM tracing - Calibre: Senior AI Engineer from agentic-AI startups (Anthropic-adjacent ecosystem), Agoda, LINE MAN Wongnai, Grab, SCBX with multi-agent production experience Requirements - Build agents on Layer 4 runtime end-to-end — each ships with eval harness, HITL gate config, observability instrumentation, per-agent cost meter, and runbook - Design and own golden-set test cases per agent; build regression gates in CI (no agent ships without eval-pass); implement multi-step conversation replay and LLM-as-judge patterns - Configure per-agent HITL gates and collect gate-progression evidence (Shadow 60d → Recommender 90d → Executor); co-own Trust Gate Framework for Suite 3 financial-threshold ladder (G0–G4) - Tune model routing per agent (LLM provider / model tier): balance cost, latency, quality; implement semantic caching where appropriate - Consume DEAA's LLM Gateway via standard SDK; provide per-agent cost data to DEAA's GenAI Cost Dashboard; partner with DEAA Senior AI Engineer on embedding model selection and retrieval relevance - Author agent-engineering playbook alongside DEAA's AI Best Practices Playbook; mentor PACE-seeded engineers on agent engineering discipline Company Description
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