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The intelligent heart of customer experience.
Principal Data Engineer
Location
Ireland
Posted
69 days ago
Salary
0
Seniority
Lead
Job Description
Principal Data Engineer
Zendesk
• Be the bridge between ZAP and Zendesk's customer-facing analytics application team • Drive joint architectural alignment on the data assets that power customer-facing reporting • Set the design patterns for ingestion, modelling, transformation, governance, and consumption • Stay hands-on. Build and review the highest-leverage pipelines and curated datasets yourself • Lead ZAP's transition into an AI-first operating model • Establish engineering best practice for ZAP and influence beyond it • Mentor staff and senior engineers across data engineering and data science
Job Requirements
- 10+ years in large-scale data engineering or analytics infrastructure
- Deep hands-on Snowflake expertise
- Production fluency with the modern analytics stack
- Extensive practical knowledge of OLAP warehousing and data modelling
- Strong architectural judgement across ETL/ELT, batch and streaming, real-time pipelines, and data access patterns
- SQL fluency and at least one production-grade programming language (Python preferred)
- Demonstrated ability to lead technical design reviews
Benefits
- Flexible work arrangements
- Professional development opportunities
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