• Provide Over-the-Phone (on-demand & pre-scheduled) and Video Remote (pre-scheduled) interpreting services to various Prisma clients including the South Dakota DHS/LTSS offices. • Deliver correct concepts and meanings between speaker and the Limited English Proficient (LEP) speaker. • Correct grammar, clarity and tones between English and your native language. • Experience with following the speakers’ direction, professionally interject when clarification is needed, and manage the flow of a conversation. • Strict adherence to data security protocols and protection of personal information. • Compliance with applicable ethics and standards.

Role Description Prisma is hiring experienced MEDICAL INTERPRETERS to join our team as independent contractors. In this role you will provide Over-the-Phone (on-demand & pre-scheduled) and Video Remote (pre-scheduled) interpreting services to various Prisma clients including the South Dakota DHS/LTSS offices. This is a 100% remote position. The following languages are in demand: - SPANISH - Amharic - Chinese (Mandarin) - Dakota - German - Karen - Lakota - Nakota - Nepali - Serbian - Somali - Tagalog - Vietnamese If your language is not listed above, you are encouraged to apply if you meet ALL of the minimum requirements listed below. Qualifications - Certified Medical Interpreter (CMI) designation from NBCMI - OR - equivalent credentials from other qualifying organizations (e.g. State Dept. of Health). - At least two (2) years of experience providing OPI and VRI interpretation in a professional setting. - Two (2) references who can confirm your profession as a medical interpreter. - Minimum age: 18+ years or older. - Minimum education: High School Diploma. - Location: Must live in the United States. - Full fluency in English and your native language. Requirements - Agree to a criminal history background check. - Agree to complete training/courses in data security protocols and protection of personal information. - Candidates must be able to provide OPI and VRI service between a state government representative and non-English speakers. - Polite forms of expression, enunciation, and a high-level of customer service. - Deliver correct concepts and meanings between speaker and the Limited English Proficient (LEP) speaker. - Correct grammar, clarity and tones between English and your native language. - Experience with following the speakers’ direction, professionally interject when clarification is needed, and manage the flow of a conversation. - Refrain from side conversations with the LEP speaker or entering into any disagreement with the customer or LEP speaker. - Strict adherence to data security protocols and protection of personal information. - Compliance with applicable ethics and standards. Company Description Prisma is a dynamic and growing language services provider committed to delivering exceptional Interpretation solutions to clients worldwide. We pride ourselves on our dedication to linguistic excellence and client satisfaction.

Role Description This transcription project supports the development of talk-to-text technology. Your task involves listening to audio files from our online database and transcribing exactly what you hear, including some segment labeling. You will receive detailed guidelines to follow upon joining. Workload depends on project needs, and tasks vary in length. You will be paid per audio minute. Please note: This project is coordinated via Upwork, and all transcribers must have an Upwork profile to receive payment. Candidates who do not already have one are welcome to apply, but will be required to create a profile upon being hired. Responsibilities - Accurately transcribe a variety of files in accordance with client-specific Written Domain conventions (WDCs) - Maintain a thorough understanding of each client’s guidelines, updating your knowledge as changes occur - Produce high-quality, timely work for all assigned transcription projects - Reference and apply current training materials and documentation as needed - Identify and report technical issues or transcription concerns to the Division Services Manager - Contribute ideas for improving workflows and transcription processes - Participate in additional tasks or special projects as assigned Qualifications - Strong written and verbal communication skills with a collaborative, team-oriented mindset - Ability to manage multiple projects and deadlines in a fast-paced, remote environment - Exceptional attention to detail and accuracy under tight time constraints - Excellent internet research skills, including creative problem-solving techniques - Professionalism in navigating feedback, ambiguity, and evolving client needs - Proficient in both Mac and PC environments; skilled in Microsoft Office and Google Workspace - Adaptability and openness to continuous learning and feedback Requirements - Native-level (C2) proficiency in Danish (da_dk), including the ability to read and write - Excellent grammar/orthography and punctuation in Danish - You will be required to take an assessment - Have an Upwork profile, or be willing to create an Upwork profile - High-speed internet access - This project requires participants to have their own computer - Access to e-mail - Please note that the pay rate is in US dollars and payment will be made in US dollars. The amount in local currency will vary according to exchange rates. Benefits - Flexible schedule - Work from home - Compensation: USD $3.50 per audio minute transcribed

• Provide professional interpreting services primarily in healthcare settings • Conduct assignments entirely through phone or Zoom • Ensure effective communication between Fijian and English speakers depending on the demand for specific languages and the interpreter's qualifications