• Serve as a coding and billing subject matter expert supporting AI and analytics teams by providing clinical, coding, and reimbursement guidance to inform model logic, features, and outcomes. • Partner with data science and analytics teams to validate AI-enabled outputs for clinical accuracy, coding integrity, and reimbursement appropriateness. • Support model and selection logic tuning by reviewing output trends, false positives, edge cases, and key-metric specific variances. • Identify data quality limitations, coding nuances, or reimbursement considerations that may impact selection performance and model results. • Collaborate with stakeholders to ensure selection methodologies align with operational workflows and real world audit execution. • Lead the exploration, generation, and execution of pioneering concepts across various healthcare provider settings by leveraging your in-depth insights into healthcare billing and coding practices, clinical insights, and regulatory knowledge. • Support the exploration, enhancement, and execution of audit concepts across healthcare provider settings by applying clinical, coding, and regulatory expertise. • Identify and implement coding and billing logic development opportunities. • Utilize healthcare and auditing experience to investigate, identify and define coding and/or billing issues. • Determine audit procedures, selection methods for identified audit opportunities. • Collaborate with engineering, analytics, audit teams, client management, and senior concept development team members to obtain alignment and drive results. • Educate and train Audit Operations leaders and Medical Directors on identified audit opportunities, if needed. • Communicate results effectively with senior team members and managers. • Demonstrate proficiency with Medicare reimbursement methodologies, coding and billing guidelines and applicable industry-based standards. • Monitor and update concept criteria and logic to reflect any changes in legislation, coding rules, and policies. • Foster and implement new ideas, approaches, and technological improvements to support and enhance audit production, communication and client satisfaction. • Review all concepts before and after client approval. • Create and maintain concept validation procedures including scheduled validation of all concepts, monitoring concept performance, and reviewing associated documentation. • Utilize internal and external tools, including AI-enabled platforms, to evaluate, document, and validate new ideas, claims, and concept effectiveness. • Ensure new and existing concepts achieve desired goals in terms of recoveries, collectability and client acceptance. • Apply a curious, analytical mindset to evaluate imperfect or evolving data and translate findings into actionable insights that strengthen existing selection logic and audit concepts. • Explore and experiment with new approaches, tools, and technologies (including AI-enabled solutions where appropriate) to enhance concept performance and efficiency. • Demonstrate a strong focus on outcomes and business impact, aligning concept development efforts with measurable results. • Complete all responsibilities as outlined in the annual performance review and/or goal setting. • Complete all special projects and other duties as assigned. Must be able to perform duties with or without reasonable accommodation.

• Support active capture efforts through coordination, tracking, documentation, and follow-through across multiple workstreams and stakeholders. • Conduct market, agency, and competitive intelligence research to support opportunity identification, qualification, strategic positioning, and advance preparation. • Partner with Proposal and Opportunity Management team members to support early review and pre-qualification of future or forecasted opportunities. • Maintain pipeline and capture documentation, workflows, and opportunity data within CRM platforms; experience with Zoho CRM is a plus. • Help facilitate capture review meetings, gate reviews, action tracking, and opportunity prioritization discussions. • Build and maintain capture tools, templates, job aids, and process documentation to improve consistency and adoption across teams. • Support growth reporting and pipeline health tracking, including KPIs, forecasts, and other visibility tools. • Use AI-enabled tools and research platforms to support market analysis, agency research, opportunity forecasts, and capture preparation. • Partner with division leaders, capture teams, and proposal colleagues to improve operational discipline, visibility, and execution across pursuits.

• Draft, review, negotiate, and finalise clinical trial agreements (CTAs) and investigator contracts • Act as the primary point of contact for site contract activities at the protocol level • Manage contract execution processes, including signature coordination and tracking timelines • Collaborate with Clinical Operations, Legal, Regulatory, and external sites/vendors • Support development of site budgets and investigator grant agreements • Track contract status, maintain systems, and ensure accurate documentation • Identify risks and proactively resolve contract or budget issues • Contribute to contract templates, playbooks, and process improvements • Ensure compliance with internal policies, GCP, and regulatory requirements

• Prepare, verify, and execute invoicing via electronic processing and reporting for an assigned portfolio of accounts. • Balance and maintain client relationships. • Reconcile accounts and investigate discrepancies. • Keep abreast of contract progression concerning invoicing units. • Interact closely with the Revenue team to ensure timely billing and investigate discrepancies on assigned clients.