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Role Description Mercier Consultancy is excited to announce that we are actively seeking Norwegian-speaking individuals to join our prestigious Fashion & Luxury Brand department as Customer Service Representatives. This position offers a distinctive and rewarding opportunity to become an essential member of a team dedicated to excellence, serving a discerning clientele who have a deep appreciation for the finest and most exclusive fashion and luxury goods available in the market. In this role, you will take on the important responsibility of delivering exceptional support to our Norwegian-speaking customers. This includes: - Attentively addressing their inquiries with care and professionalism. - Efficiently managing and processing their orders with precision. - Thoughtfully resolving any issues or concerns they may have related to our upscale and premium fashion products. Your efforts will be instrumental in fostering strong customer relationships, ensuring complete satisfaction, and upholding the esteemed reputation of our brand by providing personalized, high-quality service that reflects the luxury standards our customers expect and deserve. Qualifications - Fluency in Norwegian (both written and spoken) is essential. - Minimum of B2 level in English. - Strong dedication to delivering excellent customer service. - Experience in customer service or the fashion/luxury sector is advantageous but not mandatory. - Excellent communication and interpersonal skills. - Ability to work independently as well as collaboratively within a team. - Positive attitude with a proactive approach to problem-solving and customer satisfaction. - Willingness to learn, adapt, and develop within a prestigious and supportive environment! Requirements - Deliver outstanding customer service to Norwegian-speaking clients. - Manage customer inquiries about products, orders, and returns with efficiency and professionalism. - Maintain a courteous and professional attitude in all customer interactions. - Accurately document customer conversations to support continuous service improvements. - Collaborate with team members and departments to ensure seamless resolution of customer issues. Benefits - Attractive salary. - Stable job and career development opportunities. - Fully Paid Relocation Package (Flight, Transfer and Hotel). - Health insurance. - Positive international working environment.

Role Description Patrique Mercier Recruitment is delighted to offer an exceptional opportunity for Norwegian-speaking professionals to join a leading digital banking company in Greece. This position allows you to apply your language skills and customer service expertise in a dynamic fintech environment, while enjoying the benefits of relocating to the beautiful country of Greece. As a Norwegian Speaking Customer Care Representative, you will be the primary point of contact for Norwegian customers, providing high-quality support and assistance to enhance their banking experience. This role offers a chance to grow professionally within a forward-thinking company that values innovation and customer satisfaction. - Provide outstanding customer support to Norwegian-speaking clients via phone, email, and chat. - Assist customers with banking inquiries, account issues, transactions, and digital platform navigation. - Resolve customer concerns promptly and professionally to ensure high satisfaction levels. - Maintain accurate records of customer interactions and feedback. - Collaborate with internal teams to improve products, services, and processes. - Participate in continuous training to stay updated on banking products and regulatory requirements. Qualifications - Exceptional fluency in Norwegian (written and spoken) and a B2 level of English are required. - Strong passion for customer service and a commitment to delivering excellence. - Previous experience in customer care, preferably in the banking or fintech sector, is advantageous. - Ability to handle sensitive financial information with confidentiality and professionalism. - Excellent communication, problem-solving, and interpersonal skills. - Willingness to relocate to Greece; the company offers relocation assistance. - Adaptability to work in a fast-paced, technology-driven environment. - Proactive, motivated, and eager to learn and develop professionally. Benefits - Competitive Monthly Salary - Monthly Performance Bonus - Fully Paid Relocation Package (Flight, Transfer and 4 weeks Hotel) - Private Health Insurance - 2 Extra Salaries Per Year - Support In Finding Accommodation After Hotel - Fully Paid Training - And many other perks!